酒店回复: Dear Laurie, Thank you for your kind words! We're delighted to hear you enjoyed our clean atmosphere and friendly service. Your positive feedback means a lot to us, and we hope to welcome you back to Holiday Inn Bismarck for another great stay soon!
酒店回复: Dear Johanna,Thank you for providing your feedback. We're disappointed your stay fell short of your expectations and apologize for the noise concerns. Rest assured, our culinary team will consider your insights on breakfast, and we appreciate you sharing your thoughts. We'll remain focused on delivering comfortable stays to our guests, and we hope you will consider giving us a second chance.
酒店回复: Dear David,It is disheartening to learn about the challenges faced during your recent visit. We apologize for the discrepancies with the food coupons and the quality of the morning meal. The issues with temperature and preparation of the food, along with service disruptions, are certainly not reflective of the experience we aim to provide. Please be assured that your feedback will be thoroughly reviewed to prevent future occurrences. We hope to welcome you back for a much-improved stay.
4.0分
商务出差
原文
翻译提供方：Google
好笔记
展开
酒店回复: Dear Jose,Thank you for leaving your review and sharing your rating. We are pleased to know your experience was positive overall! Take care, and we hope to welcome you again for an even more enjoyable stay.
5.0分
情侣出游
The room was clean, the staff welcoming and the location was close to other stores where we wanted to shop.
5.0分
家庭亲子
展开
It was clean. Air-conditioning works great. The one downfall is you have to request for them to clean the room. I found that out the hard way. The pool and hot tub was fabulous.
展开
酒店回复: Dear Glenn,Thank you for sharing your feedback. We’re glad you enjoyed the cleanliness, air conditioning, and our pool and hot tub. We appreciate your note about our housekeeping service and will make sure future guests are aware of our cleaning policy. We hope to welcome you back to Holiday Inn Bismarck!
5.0分
其他
Great value
This was a pleasant surprise because it had a restaurant, bar and snack area. Such a great value for the price.
展开
酒店回复: Dear Kay,Thank you for your review! At Holiday Inn Bismarck, we’re delighted that the variety of dining and snack options added convenience and made your stay even better. It was a pleasure hosting you, and we look forward to welcoming you back for another visit soon.
5.0分
情侣出游
Check in was quick and attendant was courteous. Room was clean and stay was great.
展开
酒店回复: Dear Amy,Thank you for leaving us a perfect rating. It pleases us to know that our accommodations, upkeep, team members, and check-in process made for a great stay. We are glad you chose to stay with us, and we look forward to welcoming you back.
3.0分
其他
展开
Room was decent- bathroom could have been cleaner. Front desk staff pretty disinterested in check-in & check-out process. Didn't give any info. upon check in & at check-out said she could not print me a receipt due to how I booked. And if it was true fine...but her delivery needs a lot of work. Just don't remember that being something I've been told anywhere else before?? On an up note, the breakfast buffet attendant was a lovely girl .... very sweet & friendly!
展开
酒店回复: Dear Becky,Thank you for sharing your thoughts with us. We are glad our accommodations and breakfast team made a positive impact on your stay. In addition to your satisfaction, your feedback is important to us and will be shared with our team as we strive to enhance the guest experience. Please allow us another opportunity in the future to show you a much better stay.
在俾斯麦洲际酒店集团旗下假日酒店入住体验非常愉快。房间干净宽敞，我很喜欢。服务热情友好。我还会再次入住。
房间太脏了
我最近住在这里，这家酒店本来很有潜力，但不幸的是，由于清洁问题，它最终没能达到预期。房间本身很漂亮，很宽敞，但床单有股很重的气味，很明显没洗过。床上还有红色的头发，让人有点不舒服。卫生间也很脏，到处都是毛，这让我对房间的整体清洁度产生了怀疑。总而言之，由于缺乏清洁，这次入住体验令人失望。
我们被安排在一个靠近电梯的房间里，整晚都能听到发生的每一件事。如果你住在楼上的房间，墙壁薄得像纸一样，楼上人的一举一动都能听得一清二楚。早餐种类非常有限，感觉就像我想象中的监狱餐食。省点钱吧，离开酒店后再去别的地方住。酒店的位置在众多酒店中，没什么特别之处，或者说没有特别之处。我建议你选择其他酒店，因为这家酒店不符合中档酒店的标准。
不要使用
这个地方太糟糕了，在网站上花了10美元买食物，而且餐券还是免费的！早上的食物很糟糕。土豆里面是冷的，外面是热的，鸡蛋煮得也不好！咖啡是冷的，服务员还不停地打断客人。
好笔记
The room was clean, the staff welcoming and the location was close to other stores where we wanted to shop.
It was clean. Air-conditioning works great. The one downfall is you have to request for them to clean the room. I found that out the hard way. The pool and hot tub was fabulous.
Great value
This was a pleasant surprise because it had a restaurant, bar and snack area. Such a great value for the price.
Check in was quick and attendant was courteous. Room was clean and stay was great.
Room was decent- bathroom could have been cleaner. Front desk staff pretty disinterested in check-in & check-out process. Didn't give any info. upon check in & at check-out said she could not print me a receipt due to how I booked. And if it was true fine...but her delivery needs a lot of work. Just don't remember that being something I've been told anywhere else before?? On an up note, the breakfast buffet attendant was a lovely girl .... very sweet & friendly!