酒店回复: Thank-you for the great score, we hope to welcome you back in the future.
3.0分
其他
Everything fine except a poor breakfast, bacon like leather sausage like tough rubber. Scrambled egg awful. Might have been left on the hot plates a long time.
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酒店回复: Dear Phillip,Thank you for your feedback regarding your recent experience. We regret to hear that the breakfast did not meet your expectations and appreciate your comments, as they will assist us in improving our offerings.Kind regards,Marie & the team ibis Styles Haydock
5.0分
其他
Staff excellent on the front desk ,easy check in ,bar was good room tidy stopped here a couple times now when visiting area always good value
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酒店回复: Dear Tim,Thank you for your fantastic review regarding your recent stay. We are delighted to hear that our front desk staff provided excellent service and that you found our facilities satisfactory. We look forward to welcoming you back for another enjoyable visit.Best regards,Marie & the team
4.0分
其他
All good, room ok however laminate floor was freezing with the change in weather
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酒店回复: Dear Dale,Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay. We appreciate your comment regarding the flooring temperature and will take it into consideration for future improvements.Kind regardsMarie
3.0分
其他
Noisy traffic and road
Was very clean but unfortunately the noise from the busy road outside spoiled the break
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酒店回复: Thank-you for taking the time to review your stay, I am sorry to learn you were disturbed by the road noise but I appreciate your comments and will share with our housekeeping team,
我们在Creamfields音乐节前一晚住在这里。先说优点吧……员工10分！非常乐于助人，客户服务技能一流。卫生状况堪称顶级，早餐丰盛。卧室的床垫是我住过的酒店里最舒服的床垫之一，我原本以为在音乐节前能好好休息一晚，但接下来就说说缺点了。我们经历了人生中最糟糕的一晚睡眠，我们的房间正对着马路。这条路整晚都车水马龙，没完没了。你能够听到每一辆汽车、每一辆卡车、每一辆摩托车的声音，还有每一声喇叭和每一个发动机呼啸而过的声音，整整一夜！我们几乎没合眼！第二天我们精疲力尽。我们告诉了工作人员，经理说让我们通过预订的App申请，可以退20%的费用，因为他们本来会给我们提供一份免费早餐作为补偿，但我们已经买过了。经理和前台接待员都非常好。他们也知道这是一个问题，并且一直在努力争取公司采取措施解决这个问题，因为不只我们抱怨过……不幸的是，在问题解决并且他们安装了三层隔音窗以减少噪音之前，我不会再住这里了。否则，我宁愿预订一个没有噪音问题的酒店，这样才能得到一个好的夜晚休息。
位置很好找，房间不错，入住手续也办得很顺利 :)
住得还不错，房间干净整洁，员工也很友好。
这家酒店价格合理，性价比很高。卧室温馨、干净、维护良好，住起来很舒服。酒店氛围安静放松，无论是短途旅行还是长期入住都非常适合。我下次还会选择入住这里。
位置优越，很容易找到。房间空间足够大，可以打开行李箱。
美好的
Everything fine except a poor breakfast, bacon like leather sausage like tough rubber. Scrambled egg awful. Might have been left on the hot plates a long time.
Staff excellent on the front desk ,easy check in ,bar was good room tidy stopped here a couple times now when visiting area always good value
All good, room ok however laminate floor was freezing with the change in weather
Noisy traffic and road
Was very clean but unfortunately the noise from the busy road outside spoiled the break