酒店回复: Thank you for sharing your experience. The challenges you faced with our amenities and communication are concerning. Rest assured, these matters will be looked into, as they do not reflect the standards we strive to uphold. We appreciate you sharing these details, as they are essential in helping us improve guest care and overall service.Thankfully,CC JohnsonGeneral Manager
酒店回复: Thank you for sharing your constructive feedback with us. We're glad that our hospitality and clean rooms stood out during your stay, as that's always what we strive to deliver. Your comments regarding the breakfast offerings and amenities are appreciated, and we've passed them along to our team in order to explore ways to enhance the experience for all guests, including those with dietary needs. We're also addressing the ice machine and pool concerns with our maintenance crew to make sure everything is running smoothly. It was a pleasure having you here, and we'd love the chance to welcome you back for a stay that feels even more exceptional and seamless next time. Thankfully,CC JohnsonGeneral Manager
干净整洁
环境:好好
服务:很好
设施:比较
因为是凌晨的航班,所以想找一家离机场近又便宜的酒店,就选择了这家。
作为一家二星级酒店,它很干净,员工也很友好。
房间里有微波炉也很棒!^^
酒店的卫生标准非常高,环境安静舒适,给我们留下了深刻的印象。工作人员也很友善,确保我们住得舒心。
一分钱一分货。
设备很老了 早餐的牛奶 面包都坏了
一般般吧...
服务好,房间干净,员工友善,早餐也不错。
我喜欢前台接待员悉尼,她非常友好,总是面带微笑,而且帮我比平时早得多就办理了入住手续。
半夜空调坏了。我打电话到办公室,那个人说他会来,但这样不安全。我们想用毛巾试试温控器,但没用。我再打电话到办公室时,他们说等报告完成后会再给我打电话,但一直没有。两个小时后我又打电话问他们为什么还没给我回电话。最后,我们不得不换房间。我们不得不下楼去拿一把新钥匙。服务员嘴里塞满了东西,说话也语无伦次。第二天早上的欧陆式早餐简直是笑话。就连提供的几份水果也过期了。我以后不会再来了。
早餐吧可以再丰富一些,选择也更多一些,尤其是对糖尿病患者来说;我听到一个病人说他只能吃两种。泳池里的水可以再多一点,我们那层楼的制冰机坏了。总体来说,酒店很干净,工作人员友好热情。