酒店回复: Econolodge Brand only require to serve coffee only. We are serving many extra items on the breakfast menu. You should appreciate it.
1.0分
商务出差
原文
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我只能说，我再也不会去那家酒店了。体验太糟糕了。
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酒店回复: Dear Guest,We’re sorry to hear about your disappointing experience. Your feedback is important, and we are committed to addressing the issues you faced. Please reach out to us directly so we can make things right. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
其他
原文
翻译提供方：Google
空调噪音很大，早餐很差。
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酒店回复: Dear JONGHO,Thank you for your feedback. We appreciate your comments regarding the air conditioner and breakfast. These points will be reviewed carefully as we continue focusing on both comfort and morning offerings to ensure a better experience for our guests. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
家庭亲子
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我家有臭虫。房间里有股很浓的香水味，令人作呕。
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酒店回复: Dear Michael,We are deeply concerned to hear about your experience. Please accept our sincerest apologies. Guest safety and comfort are our top priorities. We are investigating this matter immediately and taking appropriate measures. Your feedback is invaluable, and we hope to regain your trust in the future.Sincerely, Hotel Manager
2.0分
商务出差
原文
翻译提供方：Google
不清洁
不换毛巾
很多昆虫
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酒店回复: Dear chang chef,We regret to hear about your experience with cleanliness, towels, and insects. This is not the standard we strive for, and we sincerely apologize for any inconvenience. Your feedback will be shared with our team to address these issues promptly. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
家庭亲子
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There is no elevator in this hotel, only stairs. The rooms are old. The entrance seems to have been renovated. Their staff needs help on how to do good customer service.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret to hear about the challenges with the lack of an elevator, the dated condition of the rooms, and your concerns regarding customer service. Your comments are important and will be reviewed with our team as we work on improvements to enhance the guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
其他
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I was disappointed that there was no elevator. The staff was helpful but it was also hard getting a suitcase and bag through the door.
I could not use the TV because the remote did not work. The bathroom was clean but towels were very thin. Breakfast was meager.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to know our staff was helpful, though we understand the challenges you faced with accessibility and amenities. Your feedback on the towels, breakfast, and television remote will be reviewed to enhance guest comfort and ensure better convenience during future stays. We hope to welcome you again soon.Sincerely, Hotel Manager
5.0分
其他
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Perfect affordable, clean hotel
Hotel was very well kept up in and out. Everything was clean and comfortably and smelled good. Our beds were so comfy & softest sheets! Best short overnight ever.
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酒店回复: Dear Katharine,Thank you for your wonderful review. We are delighted to know you found the hotel affordable, clean, and well-maintained inside and out. It is great to hear that you enjoyed the comfortable beds, soft sheets, and overall fresh atmosphere. We look forward to welcoming you again for another pleasant stay.Sincerely, Hotel Manager
很一般。早餐很简单，有面包、牛奶、香蕉和麦片。
即使你很绝望，也别来。
太糟糕了。没有电梯，连一楼都在楼下……不适合残疾人。早餐只有冷麦片、坏了的果汁机、咖啡、白面包或葡萄干面包、香蕉和迷你松饼。真是糟糕透了。我全身都被臭虫咬了。帮我办理入住的那个人太粗鲁了。以后再也不住这里了。还不让我上传被咬的照片。
糟糕的早餐。他们应该明确说明早餐只提供麦片和香蕉。
我只能说，我再也不会去那家酒店了。体验太糟糕了。
空调噪音很大，早餐很差。
我家有臭虫。房间里有股很浓的香水味，令人作呕。
不清洁
不换毛巾
很多昆虫
There is no elevator in this hotel, only stairs. The rooms are old. The entrance seems to have been renovated. Their staff needs help on how to do good customer service.
I was disappointed that there was no elevator. The staff was helpful but it was also hard getting a suitcase and bag through the door.
I could not use the TV because the remote did not work. The bathroom was clean but towels were very thin. Breakfast was meager.
Perfect affordable, clean hotel
Hotel was very well kept up in and out. Everything was clean and comfortably and smelled good. Our beds were so comfy & softest sheets! Best short overnight ever.