酒店回复: Dear Alberto,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay. Sincerely, Hotel Manager
4.0分
朋友出游
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适合休息的好酒店
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酒店回复: Thank you for give us feedback and know we truly appreciate your comment and we thank you for staying with us
4.0分
家庭亲子
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我不喜欢一侧的房间里有一些人连续两个晚上大声播放音乐。他们不让我睡觉。我开始不确定为什么要带孩子。
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酒店回复: Dear Ericka,Thank you for your feedback. We apologize for the noise disturbance from the neighbouring room and understand how it impacted your stay. Your safety and comfort are important to us, and we will address this issue to prevent future occurrences. We hope to provide a more peaceful experience on your next visit.Sincerely, Hotel Manager
5.0分
其他
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设施非常好,非常干净
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酒店回复: Dear Guest,Thank you for taking the time to leave such a positive review of our hotel! We're thrilled to hear that you enjoyed your stay with us and found our location convenient, our room clean and comfortable, and our staff helpful and pleasant. We're glad to hear that you enjoyed . We appreciate your kind words and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best Regards,
4.0分
其他
Comfortable and clean bed. Clean bathroom and towels. Outdated but well maintained. Clerk was super friendly.
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酒店回复: Dear guest,Thank you for your kind feedback. We are delighted to hear you had comfortable stay we are under new management and doing our best to improve our rooms and service . we hope to continue to see you choosing us for your lodging needs
4.0分
情侣出游
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We enjoyed our 2 night stay. Easy check in and check out. Our room was spacious and nice. My only issue was the floors were dirty. My feet were filthy following a fresh shower. The area was nice and it had easy access to main roads and freeway. Other than dirty feet, I had a good and comfy stay.
4.0分
其他
For the price this was a good spot to stay. Very quiet. Less than 2 miles from freeman Coliseum. Place just need to be updated.
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酒店回复: Thank you for sharing your positive experience ,We're gald our service and facility met your expectations and rest assure we are new management and slowly updating our rooms and Hotel.Thank you for staying with us
4.0分
其他
Pretty clean although hair that was not ours on the floor
2.0分
其他
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Too many roaches, and i did not get back the $50.00 they held for some security purpose, i was there for 4 days not one person knock in my door and ask or tell me where to put dirty towels or get clean one.
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酒店回复: Dear Beverley,We sincerely apologise for the issues you encountered during your stay, including the presence of roaches, the security deposit, and the lack of housekeeping service. This is certainly not the experience we aim to provide, and your concerns will be immediately addressed with our team to improve cleanliness and service. We also regret the inconvenience caused by the security deposit, and we will review our procedures to ensure better communication moving forward. Thank you for bringing these matters to our attention. We look forward to welcoming you again soon.Sincerely, Hotel Manager
总的来说,这家酒店提供了我们所需的一切,我和我太太睡得很好。我觉得它有点极简风,这还不错。旅行软件显示是含早餐的,但不确定是不是真的,因为我们大概9点半去吃的时候,他们说没有早餐……所以不知道是已经结束了还是本来就没有早餐。吹风机也是坏的,所以洗澡前最好先检查一下。整体而言,考虑到价格和离市中心的距离,还算不错,在我看来可以打3.6分(满分5分)!
首先,他们向我收取了两次费用,我正在与银行解决问题,另一方面,房间里有很多噪音,你可以听到一切,他们没有提供足够的肥皂或洗发水,至于打扫卫生太糟糕了,他们让房间更脏了,拖把也不好。他们只铺了一张床,空调很吵,我不知道为什么这个住宿有好评。
适合休息的好酒店
我不喜欢一侧的房间里有一些人连续两个晚上大声播放音乐。他们不让我睡觉。我开始不确定为什么要带孩子。
设施非常好,非常干净
Comfortable and clean bed. Clean bathroom and towels. Outdated but well maintained. Clerk was super friendly.
We enjoyed our 2 night stay. Easy check in and check out. Our room was spacious and nice. My only issue was the floors were dirty. My feet were filthy following a fresh shower. The area was nice and it had easy access to main roads and freeway. Other than dirty feet, I had a good and comfy stay.
For the price this was a good spot to stay. Very quiet. Less than 2 miles from freeman Coliseum. Place just need to be updated.
Pretty clean although hair that was not ours on the floor
Too many roaches, and i did not get back the $50.00 they held for some security purpose, i was there for 4 days not one person knock in my door and ask or tell me where to put dirty towels or get clean one.