酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet your expectations. Cleanliness and guest satisfaction are top priorities for us, and it is concerning to learn about the nails found in your room and the bathroom size not meeting your needs. Please accept our sincerest apologies for these issues. We also regret that our breakfast offerings were limited during your visit. We strive to provide a well-stocked and enjoyable breakfast for all our guests, and we will review our procedures to ensure this does not happen again. Your comments are invaluable as we work to improve, and we hope you might consider giving us another chance in the future to provide a better experience.
5.0分
家庭亲子
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We had a great stay at the Comfort Inn Valentine NE. Our family enjoyed the very comfortable beds, continental breakfast and swimming pool/hot tub. We really appreciated the service of the staff and will plan to come back when we stay in Valentine again. Two staff members really stood out in their customer service and care. A special Thank You to Dyana and Robert! We really felt at home in your care!
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酒店回复: Thank you so much for your kind words and for choosing to stay with us at Comfort Inn Valentine! We're thrilled to hear that your family had a great stay and enjoyed the comfortable beds, continental breakfast, and our pool and hot tub — it’s always wonderful to know when guests can relax and feel at home. We’re especially grateful for your recognition of Dyana and Robert. They truly exemplify the level of care and service we strive to provide, and we’ll be sure to pass along your heartfelt thanks to them — your kind words will mean a lot. We look forward to welcoming you and your family back the next time you're in Valentine! Warm regards, Paige Westover General Manager
5.0分
独自旅行
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Super amazing is what Paige is at the Comfort Inn in Valentine, NE. She ensured the stay was top notch. Stay awesome Paige and thank you for being you. While my stay with you was brief it was memorable in the fact that you are a Paige out of my Valentine, Nebraska. I love you guys!
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酒店回复: ason, Thank you so much for your incredibly kind words! It truly means a lot to me to know I could help make your stay a great one. I'm so glad you enjoyed your time with us at the Comfort Inn in Valentine. Your appreciation made my day—thank you for being such a wonderful guest! We hope to welcome you back again soon! Paige Westover General Manager
5.0分
家庭亲子
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Wonderful place. We rested well. It was quiet and clean. There was a storm and the long man in charge was calm and saw to the safety of the people staying there.
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酒店回复: Thank you so much for your kind words! We're delighted to hear that you had a restful stay and found the property quiet and clean—providing a comfortable and peaceful environment is exactly what we aim for. We're especially grateful for your recognition of our team during the storm. We're proud of the way our staff, particularly the gentleman you mentioned, handled the situation calmly and ensured the safety and well-being of our guests. Your feedback means a great deal to us and will certainly be shared with the team. We hope to welcome you back again soon for another wonderful stay.
5.0分
家庭亲子
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Place was very clean and the beds were comfortable! Breakfast was fresh and well stocked !!! Employees were friendly and helpful. Robert was taking care of the breakfast and he was so friendly and very efficient !!!!
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酒店回复: Thank you so much for your wonderful 5/5 review! We're thrilled to hear that you enjoyed a clean and comfortable stay, and that breakfast hit the mark for you. It’s always great to know our guests are starting their day well-fed and well taken care of! We especially appreciate your kind words about Robert—he takes great pride in making sure everything runs smoothly, and your recognition will mean a lot to him. We'll be sure to pass along your compliments. We look forward to welcoming you back again soon!
5.0分
情侣出游
Friendly staff! Paige does a great job!! Very helpful and knowledgeable about things to do in the area. Clean, comfortable, quiet rooms. Good breakfast
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酒店回复: Thank you so much for your kind words and for taking the time to share your experience! It truly means a lot to me personally that you mentioned me—I’m so glad I could help make your stay more enjoyable and provide some useful tips for things to do in the area. We're also happy to hear you enjoyed the clean, comfortable, and quiet rooms, along with the breakfast. It was a pleasure having you with us, and we hope to welcome you back again soon! Warmly,
5.0分
其他
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We checked in late around 3 AM, when we went downstairs for breakfast, it had already ended, but Robert in the kitchen made sure we were fed and was very hospitable. Made us feel that much more welcome.
5.0分
其他
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It was very clean! Dyana at the front desk was super helpful and kind. Loved that they had a breakfast in the morning! Will definitely stay there next time I’m in valentine!
4.0分
其他
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It is a very basic hotel but it is clean and quiet. staff were very nice and location is good for the area. Breakfast was fair. The view out some of the windows is less than desirable. Beds were decent and the room was clean despite being fairly old and tired.
5.0分
其他
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Staff very helpful and friendly. We stayed there for mom/grandma’s funeral. All staff were kind and helpful! Great hot breakfast, good coffee. Beds very comfortable! We would stay again! Made our sad trip easier!! Walking distance to downtown, great parking and easy to get in and out!
对情人节康福特茵酒店非常失望。房间不干净。地毯上发现钉子。浴室很小。我们在早餐结束前 45 分钟到达，几乎没有什么可吃的了。我推荐另一家酒店
We had a great stay at the Comfort Inn Valentine NE. Our family enjoyed the very comfortable beds, continental breakfast and swimming pool/hot tub. We really appreciated the service of the staff and will plan to come back when we stay in Valentine again. Two staff members really stood out in their customer service and care. A special Thank You to Dyana and Robert! We really felt at home in your care!
Super amazing is what Paige is at the Comfort Inn in Valentine, NE. She ensured the stay was top notch. Stay awesome Paige and thank you for being you. While my stay with you was brief it was memorable in the fact that you are a Paige out of my Valentine, Nebraska. I love you guys!
Wonderful place. We rested well. It was quiet and clean. There was a storm and the long man in charge was calm and saw to the safety of the people staying there.
Place was very clean and the beds were comfortable! Breakfast was fresh and well stocked !!! Employees were friendly and helpful. Robert was taking care of the breakfast and he was so friendly and very efficient !!!!
Friendly staff! Paige does a great job!! Very helpful and knowledgeable about things to do in the area. Clean, comfortable, quiet rooms. Good breakfast
We checked in late around 3 AM, when we went downstairs for breakfast, it had already ended, but Robert in the kitchen made sure we were fed and was very hospitable. Made us feel that much more welcome.
It was very clean! Dyana at the front desk was super helpful and kind. Loved that they had a breakfast in the morning! Will definitely stay there next time I’m in valentine!
It is a very basic hotel but it is clean and quiet. staff were very nice and location is good for the area. Breakfast was fair. The view out some of the windows is less than desirable. Beds were decent and the room was clean despite being fairly old and tired.
Staff very helpful and friendly. We stayed there for mom/grandma’s funeral. All staff were kind and helpful! Great hot breakfast, good coffee. Beds very comfortable! We would stay again! Made our sad trip easier!! Walking distance to downtown, great parking and easy to get in and out!