The Comfort Inn was conveniently-located close to relatives for the holidays and reasonably priced. I really liked the on-site workout area - decent treadmill and a great variety of free weights.
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酒店回复: Thank you for your wonderful 5-star review! We’re so glad our convenient location and great value made your holiday visit enjoyable. It’s also great to hear that you liked our fitness center—especially the treadmill and free weights. We appreciate you choosing to stay with us and hope to welcome you back on your next trip!
5.0分
商务出差
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We had a great stay at this hotel. The customer service was excellent from start to finish, and the front desk staff was truly exceptional—friendly, helpful, and welcoming. Our room was very clean and comfortable, which made the stay even better.
The only downside was that the hot tub was not working during our visit, which was a bit disappointing. Other than that, everything was fantastic. We would definitely stay here again!
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you had a great stay and that our front desk team made such a positive impression. It’s great to know your room was clean and comfortable—we love creating a welcoming experience from the moment you arrive.We truly appreciate your understanding regarding the hot tub being out of service during your visit, and we apologize for the disappointment. Our team has been working to resolve the issue, and we hope it will be fully operational the next time you stay with us.Thank you again for your kind words and for choosing our hotel. We look forward to welcoming you back for an even better stay!
3.0分
其他
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Comfortable but not clean
The rooms and bathrooms are dated and not the cleanest. The carpets all need to be cleaned. The tub was stained with peeling treads in the bottom. The bedskirts had "stuff" on them.
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酒店回复: Hello Amy,Thank you for sharing your feedback. We’re very sorry to hear about the cleanliness and condition issues you encountered during your stay. This is not the level of quality or care we aim to provide, and we understand how disappointing this must have been.Please know that your comments and photos have been shared with our housekeeping and maintenance teams so we can address the issues you mentioned, including the carpets, tub, and bedskirts. We’re taking steps to ensure this doesn’t happen again.We truly appreciate you bringing these concerns to our attention and hope you’ll consider giving us another opportunity to provide you with a much-improved experience in the future.Kind regards,
4.0分
其他
Comfortable in Valentine
The parking lot felt safe and well lit. The room was nicely cool, perfect for sleeping.
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酒店回复: Thank you for taking the time to share your feedback! We're glad to hear you felt safe with our well-lit parking lot and that your room provided a cool, comfortable environment for a good night's sleep. We appreciate your review and hope to welcome you back again soon!
4.0分
其他
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It was okay
Ran out of breakfast foods & they didn't make more. Pool was cold. Bed and carpet wasn't super clean. Wasn't super comfortable. Overall okay for price.
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酒店回复: Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that certain aspects of your stay did not meet expectations.We apologize for the inconvenience regarding the breakfast availability and the temperature of the pool. Your comments about cleanliness and comfort have also been noted, and we will be addressing these with our housekeeping and maintenance teams to ensure improvements are made.We're glad to hear you still found the overall value satisfactory, and we hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future.
5.0分
其他
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1 night stay. Eady check in. Room was clean, bed was comfy, decor was pleasant. Desk attendant provided extra coffee packets for room coffee-maker. Hot breakfast was pretty good...eggs, sausage, biscuits & gravy. DIY waffles available. Coffee from machine wasn't as good as in-room. Only concerns were that the key card reader at the exit at end of hallway didn't work so door was unlocked. Voices and other hallway noises could be heard rather easily but other guests were respectful.
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酒店回复: Thank you for sharing your feedback about your stay. We’re glad to hear that you enjoyed your clean room, comfortable bed, pleasant décor, and our breakfast options. I’m also happy our desk attendant could provide extra coffee packets to make your stay more comfortable.We appreciate you bringing the door and hallway noise concerns to our attention. A work order has already been submitted to fix the key card reader at the back door, and we are continually looking for ways to improve soundproofing in our hallways.We value your feedback, and we are happy you enjoyed your stay overall.
4.0分
其他
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Ok for the price and location
Key cards didn't work in doors. Other guests were experiencing the same issue. Trash was in both of our rooms when we checked in.
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酒店回复: Thank you for taking the time to share your experience with us. I’m very sorry to hear about the issues you faced with the key cards and the cleanliness of your rooms upon arrival. That is not the first impression we want for our guests, and I apologize for the inconvenience.Since your stay, we have installed brand-new door locks, and key card access is now working reliably. We’ve also reinforced our room inspection procedures with our housekeeping team to ensure rooms are thoroughly checked before each arrival.We appreciate your feedback, as it helps us improve, and we hope you’ll give us the opportunity to provide you with a much better stay in the future.
5.0分
其他
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We arrived at 11 pm and the person who was at the desk was very kind and helpful. We were exhausted. My husband went to breakfast and said it was good. The bedroom was clean. Everything was nice and neat. It was a great day.
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酒店回复: Thank you for sharing your feedback with us. We’re so glad to hear that our team provided a warm welcome after your late arrival and that you found your room clean and comfortable. It’s also great to know your husband enjoyed breakfast and that everything met your expectations.We truly appreciate your comments and hope we’ll have the chance to welcome you back for another great stay.
3.0分
其他
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Nearly $200 stay nearly everything below average
Original room wasn’t cleaned, the woman up front wasn’t particularly concerned with any patrons. Breakfast was average at best. Probably won’t stay here again, considering the price.
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酒店回复: Thank you for taking the time to share your feedback with us. We sincerely apologize for the cleanliness issue you experienced upon arrival and for the impression you received regarding our service at the front desk. This is not the level of care or hospitality we strive to provide, and we will be addressing these concerns directly with our team. We’re also sorry to hear that breakfast did not meet your expectations. Your comments are important to us, and we’ll use them to make improvements moving forward. While we regret to hear you may not return, we truly appreciate your honesty and hope you’ll consider giving us another opportunity to provide you with the experience you deserve.
4.0分
其他
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Good enough
Fine for the price. Clean enojgh(had trash left in 2 of the 3 rooms we had). Nobody at the desk when we arrived and she didn't come up for anout 10 minutes, seemed to have been changing bedding. Key cards didnt work well in any of the rooms, not sure if that's a card or reader issue. Our sink wouldn't stay on, had to hold the handle up to keep it going. Comfortable rooms thojgh and conveniently located.
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酒店回复: Thank you for your honest feedback. We're glad to hear you found the rooms comfortable and our location convenient. We apologize for the issues you experienced, including the delay at check-in, the trash left behind, and the maintenance concerns with the sink and key cards. Your comments help us identify where we can improve, and we’ll be sure to address these concerns with our team. We appreciate you staying with us and hope to provide a smoother experience next time.
The Comfort Inn was conveniently-located close to relatives for the holidays and reasonably priced. I really liked the on-site workout area - decent treadmill and a great variety of free weights.
We had a great stay at this hotel. The customer service was excellent from start to finish, and the front desk staff was truly exceptional—friendly, helpful, and welcoming. Our room was very clean and comfortable, which made the stay even better.
The only downside was that the hot tub was not working during our visit, which was a bit disappointing. Other than that, everything was fantastic. We would definitely stay here again!
Comfortable but not clean
The rooms and bathrooms are dated and not the cleanest. The carpets all need to be cleaned. The tub was stained with peeling treads in the bottom. The bedskirts had "stuff" on them.
Comfortable in Valentine
The parking lot felt safe and well lit. The room was nicely cool, perfect for sleeping.
It was okay
Ran out of breakfast foods & they didn't make more. Pool was cold. Bed and carpet wasn't super clean. Wasn't super comfortable. Overall okay for price.
1 night stay. Eady check in. Room was clean, bed was comfy, decor was pleasant. Desk attendant provided extra coffee packets for room coffee-maker. Hot breakfast was pretty good...eggs, sausage, biscuits & gravy. DIY waffles available. Coffee from machine wasn't as good as in-room. Only concerns were that the key card reader at the exit at end of hallway didn't work so door was unlocked. Voices and other hallway noises could be heard rather easily but other guests were respectful.
Ok for the price and location
Key cards didn't work in doors. Other guests were experiencing the same issue. Trash was in both of our rooms when we checked in.
We arrived at 11 pm and the person who was at the desk was very kind and helpful. We were exhausted. My husband went to breakfast and said it was good. The bedroom was clean. Everything was nice and neat. It was a great day.
Nearly $200 stay nearly everything below average
Original room wasn’t cleaned, the woman up front wasn’t particularly concerned with any patrons. Breakfast was average at best. Probably won’t stay here again, considering the price.
Good enough
Fine for the price. Clean enojgh(had trash left in 2 of the 3 rooms we had). Nobody at the desk when we arrived and she didn't come up for anout 10 minutes, seemed to have been changing bedding. Key cards didnt work well in any of the rooms, not sure if that's a card or reader issue. Our sink wouldn't stay on, had to hold the handle up to keep it going. Comfortable rooms thojgh and conveniently located.