酒店回复: Thank you for choosing to stay with our hotel, and taking the time to leave us your review. Please come again if you find yourself in the area and need a place to rest!
5.0分
家庭亲子
The room was spacious the staff was very friendly and the breakfast was delicious. Great value for the price
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know that you enjoyed the spacious room, friendly staff, and delicious breakfast. It is great to hear you found your stay to be a great value for the price. We look forward to welcoming you again for another pleasant visit.Sincerely, Hotel Manager
2.0分
其他
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Hot tub issues with the room were not resolved and no refund given. Supervisor was condescending even though the general manager was nice he didn’t take control of the situation or responsibility. Changed our room but to one without a hot tub. The only reason for booking was the hot tub. So we checked out and left to book at a place that had one with a hot tub plus we checked out at check out time. A refund was a reasonable request for the day we didn’t stay.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the inconvenience caused by the hot tub issue and the handling of your concern. Your comments have been noted and will be reviewed with our management team to ensure better guest communication and resolution. We value your input and hope you consider visiting again.Sincerely, Hotel Manager
4.0分
家庭亲子
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Breakfast was ok. Our first room was very small and by the elevator. Talk with the desk person and was give a larger room. This room the one outlet by the bed did work, which is bad because I use a Cpap machine. Thank goodness one worked.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad our front desk team was able to assist in providing a larger room for your comfort. We regret the concern with the outlet near the bed and will have our maintenance team inspect it. Your comments are appreciated, and we hope you visit again.Sincerely, Hotel Manager
5.0分
其他
Weekend for family wedding
Ǒur room was very comfortable. There was plenty of room for 2 adults and 2 kids. There was plenty of room to park in the large lot.
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酒店回复: Dear Pamela,Thank you for your kind feedback. We are glad you and your family had a comfortable stay and found the room spacious and convenient for everyone. It is great to know you appreciated the ample parking as well. We look forward to welcoming you again for another pleasant visit.Sincerely, Hotel Manager
4.0分
家庭亲子
Spacious room. Staff was very friendly and helpful. Room was clean as well as rest of hotel
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know you enjoyed the spacious, clean room and appreciated the friendly and helpful service from our staff. It is great to hear the entire hotel met your expectations. We truly value your comments and look forward to welcoming you for another visit.Sincerely, Hotel Manager
2.0分
其他
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I spent one night due to a business trip. The room had was nice, quiet and comfortable. Two big things made my stay a challenge, The internet was out. The tap water was cloudy. I bought some bottled water to drink and brush my teeth with. When itold tge front desk about tge cloudy water. They were nice and gave a free beverage and snack from their store.
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酒店回复: Dear Sven,Thank you for sharing your experience. We are glad you found the room quiet and comfortable and appreciated the thoughtful gesture from the front desk. Your feedback about the internet and water is important and will be considered for improvements. We look forward to welcoming you again for a smoother stay.Sincerely, Hotel Manager
2.0分
其他
Someone came in the middle of the night 1130 pm claiming we’re in their room and got a call from the front desk, they placed us in the wrong room.
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酒店回复: Dear Maren,We regret the inconvenience caused by the room assignment error and the disturbance it created late at night. Your comments will be reviewed with our front desk team to ensure better accuracy and communication so future guests have a smoother, more comfortable stay. Hope you will visit again.Sincerely, Hotel Manager
4.0分
商务出差
Rochelle
Hotel is a little outdated. Room was clean, sink didn’t drain. Bed was comfy and hot tub was in working order. Overall, it was a nice place.
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酒店回复: Thank you for your feedback. I’m glad the room was clean, the bed comfortable, and the hot tub worked well. I’m sorry the sink didn’t drain and that parts of the property felt a bit outdated. Our maintenance team has been notified about the sink and we’re reviewing areas for updates to improve guest comfort. We appreciate you staying with us and hope to welcome you back for an even better experience.
4.0分
家庭亲子
The front desk staff were friendly and accommodating. The room was clean, but a bit musty smelling.
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酒店回复: Thank you so much for sharing your experience and for your kind words about our front desk team’s friendly and accommodating service.I’m glad you found your room clean, and I apologize for the musty smell you encountered. We’ve notified our housekeeping and maintenance teams so they can investigate and resolve this promptly.Your feedback is invaluable, and we hope to welcome you back soon for an even fresher and more comfortable stay.
好的
The room was spacious the staff was very friendly and the breakfast was delicious. Great value for the price
Hot tub issues with the room were not resolved and no refund given. Supervisor was condescending even though the general manager was nice he didn’t take control of the situation or responsibility. Changed our room but to one without a hot tub. The only reason for booking was the hot tub. So we checked out and left to book at a place that had one with a hot tub plus we checked out at check out time. A refund was a reasonable request for the day we didn’t stay.
Breakfast was ok. Our first room was very small and by the elevator. Talk with the desk person and was give a larger room. This room the one outlet by the bed did work, which is bad because I use a Cpap machine. Thank goodness one worked.
Weekend for family wedding
Ǒur room was very comfortable. There was plenty of room for 2 adults and 2 kids. There was plenty of room to park in the large lot.
Spacious room. Staff was very friendly and helpful. Room was clean as well as rest of hotel
I spent one night due to a business trip. The room had was nice, quiet and comfortable. Two big things made my stay a challenge, The internet was out. The tap water was cloudy. I bought some bottled water to drink and brush my teeth with. When itold tge front desk about tge cloudy water. They were nice and gave a free beverage and snack from their store.
Someone came in the middle of the night 1130 pm claiming we’re in their room and got a call from the front desk, they placed us in the wrong room.
Rochelle
Hotel is a little outdated. Room was clean, sink didn’t drain. Bed was comfy and hot tub was in working order. Overall, it was a nice place.
The front desk staff were friendly and accommodating. The room was clean, but a bit musty smelling.