酒店回复: Dear Zozat_kw, Thank you for sharing your experience regarding your stay at Arjaan Majestic. We are truly delighted to receive such positive feedback and to know that your first visit with us was memorable. It is wonderful to hear that you appreciated our convenient location, cleanliness, and the efficiency of our reception team during check-in and check-out. We are also pleased to know that our team's responsiveness and helpfulness contributed to your comfort, and that the bathroom facilities met your expectations. Your kind words motivate us to continue delivering exceptional service and hospitality to all our guests. We hope to have the pleasure of welcoming you back in the near future for another outstanding stay. Warm regards, Raiz Saban General Manager

酒店回复: Dear Mr. Hamad, Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret to learn that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused during your visit. Cleanliness and timely service are among our top priorities, and we are disheartened to hear that these aspects fell short during your stay. We understand the importance of a clean and comfortable room upon arrival, and we will address your concerns with our housekeeping and front desk teams to ensure such issues are promptly resolved in the future. Regarding the check-in delay and room reservation concerns, we apologize for the inconvenience this caused. While room availability can sometimes be limited, we strive to accommodate all guest requests to the best of our ability. Your feedback has been shared with the relevant departments to improve our processes and ensure a smoother experience for our guests moving forward. We value your input as it helps us identify areas for improvement, and we hope you might give us another opportunity to provide you with the high-quality service and comfort we aim to deliver. Thank you again for your feedback, and we hope to welcome you back in the future under improved circumstances. Best regards, Raiz Saban General Manager Majestic Arjaan by Rotana

酒店回复: Dear Mr. MOHAMMD14, Thank you for sharing your feedback regarding your recent stay at Majestic Arjaan by Rotana. We are delighted to know that you had a wonderful experience and truly appreciate your positive remarks about the reception, service, location, and convenient parking facilities. Your kind words mean a great deal to our team and serve as a great motivation to continue delivering exceptional hospitality to all our guests. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Raiz Saban General Manager Majestic Arjaan by Rotana

酒店回复: Dear 963sawsan77, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you and your family enjoyed your stay and that we were able to meet your expectations. Your kind words about the cleanliness, organization, and service of our team mean a great deal to us. We will be sure to pass along your appreciation as your acknowledgment of their efforts will undoubtedly encourage them further. It is always our goal to provide a welcoming and comfortable environment for all of our guests, and we are delighted to know that we succeeded in making your stay memorable. Your feedback motivates us to continue delivering exceptional experiences. Thank you once again for your glowing review. We hope to have the pleasure of welcoming you and your family back in the future. Warm regards, Raiz Saban General Manager