酒店回复: Dear Guest, Thank you for the 10/10 rating! We are thrilled to hear everything met your expectations, and it means a lot to know our staff and cleanliness made a great impression. We hope to see you again soon
1.0分
其他
原文
翻译提供方：Google
发疯
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酒店回复: Dear Guest, Thank you very much for your stay and business. We will work hard to score more on your next stay. Have a nice day.
3.0分
商务出差
First room I checked into wasn’t cleaned. Beds were unmade. Second room had dirty toilets. Motel was visible from hwy but very difficult to get to
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酒店回复: Dear Guest,"We’re very sorry to hear about your experience and sincerely apologize for the inconvenience. Your feedback has been shared with our team to ensure this doesn’t happen again. We appreciate you bringing it to our attention."
5.0分
家庭亲子
This was a very clean hotel and very nice the staff was really nice my future stays in durant will be at laquinta
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酒店回复: Dear Guest,"Thank you for the 10/10! We're thrilled you had a great stay!"
5.0分
家庭亲子
Nice location and well kept. However was charged a higher amount than what it was suppose to be.
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酒店回复: Dear Guest,Thank you for your kind words about our location and upkeep. We’re sorry to hear about the billing issue—please contact us directly so we can resolve it.
3.0分
其他
There was makeup or something beige on the underside top corner of the bedspread
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酒店回复: Dear Guest,Please accept our apology for the inconvenience. We will work hard to improve your next stay. Have a nice day.
5.0分
家庭亲子
It was nice! The rooms were clean and the staff was great! We have stayed a couple of times there and it has been a been great!
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酒店回复: Dear Guest,"Thank you for the 10/10! We're thrilled you had a great stay!"
4.0分
其他
Clean, but bathroom trash wasn’t taken out before I got there. Employees were very nice. And they have good shampoo!
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear you found the space clean overall and that our team made a positive impression. We’re also happy you enjoyed the shampoo! That said, we apologize for the oversight with the bathroom trash and will be reviewing this with our housekeeping team to ensure it doesn't happen again. We appreciate your comments and hope to welcome you back soon!
3.0分
家庭亲子
The area around the property was ok. Some parts seems very sketchy. A few homeless people were walking around the streets
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear some areas felt uncomfortable. The safety and comfort of our guests are very important to us. We’re working closely with local authorities to improve the neighborhood. We hope to welcome you again for a better experience.
1.0分
家庭亲子
The elevator was out of service ,our room was on the fourth floor .The hot tub was also broken .Refund would be nice It really was bad !!!!!!!
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酒店回复: I would like to offer you a 25% discount due to the elevator being out of service.Please accept my sincerest apologies.
伟大的
发疯
First room I checked into wasn’t cleaned. Beds were unmade. Second room had dirty toilets. Motel was visible from hwy but very difficult to get to
This was a very clean hotel and very nice the staff was really nice my future stays in durant will be at laquinta
Nice location and well kept. However was charged a higher amount than what it was suppose to be.
There was makeup or something beige on the underside top corner of the bedspread
It was nice! The rooms were clean and the staff was great! We have stayed a couple of times there and it has been a been great!
Clean, but bathroom trash wasn’t taken out before I got there. Employees were very nice. And they have good shampoo!
The area around the property was ok. Some parts seems very sketchy. A few homeless people were walking around the streets
The elevator was out of service ,our room was on the fourth floor .The hot tub was also broken .Refund would be nice It really was bad !!!!!!!