酒店回复: Dear Guest, Thank you for the 10/10 rating! We are thrilled to hear everything met your expectations, and it means a lot to know our staff and cleanliness made a great impression. We hope to see you again soon
1.0分
其他
原文
翻译提供方:Google
发疯
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酒店回复: Dear Guest, Thank you very much for your stay and business. We will work hard to score more on your next stay. Have a nice day.
4.0分
情侣出游
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The lady at the desk was great only real issues was the breakfast was hardly called good other then that they stacked working crew on top floor and allow them to be so loud and stomping around when reported it seems like they wont do anything due to the money because the crews staying are long term stays.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear our front desk team made a positive impression. We’re sorry for the issues you experienced with breakfast and noise from other guests. Your concerns have been shared with our team so we can work on improving. We appreciate you bringing this to our attention and hope to provide a better stay in the future.
5.0分
家庭亲子
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The room was well kept. The facility was clean and functional. The breakfast was standard but good. The price was decent. The location safe. This is one of the nicest places in Durant at this price point. The staff were kind and professional.
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酒店回复: Dear Guest, Thank you for the stay! We are so glad you enjoyed your stay and appreciate your support. Hope to welcome you again soon.
3.0分
家庭亲子
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It took us 3 trips to the front desk to get room keys that worked. The breakfast food was not good except for the coffee which was great. Room was clean and comfortable.
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酒店回复: Dear Guest,Please accept our apology for the inconvenience. We will work hard to improve your next stay. Have a nice day.
3.0分
其他
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The room was clean the AC. He worked great, but the walls are so thin. You could hear everything outside and people were partying in the parking lot till one in the morning, which kept me awake.
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酒店回复: Dear Guest,Please accept our apology for the inconvenience. We will address this issue to our management team. Have a nice day.
4.0分
其他
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Staff was friendly but room wasn’t as clean as it should have been.
Bathroom looked good but had hair in corners of floor
shower paint was peeling
The air didn’t seem to circulate throughout the room so it made it feel stuffy
I would stay again but I don’t feel the pricing is accurate for what you get.
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酒店回复: Dear Guest,Please accept our apology for the inconvenience. We will work hard to improve your next stay. Have a nice day.
2.0分
其他
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I have stayed here many times and while there are some good points, the entire place needs some upgrades. The plumbing is terrible! The sinks and tubs don't drain and the toilets don't want to flush.
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酒店回复: Dear Guest,Thank you for being a returning guest and for sharing your honest feedback. We’re glad you continue to choose us and appreciate your comments about the plumbing. We apologize for the inconvenience and will address these maintenance issues promptly to improve your future stays.
5.0分
其他
THE ROOM WAS CLEAN AND THE STAFF WAS GREAT.THE BREAKFAST WAS GREAT, VERY CLEAN. THANKS FOR A GREAT STAY
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酒店回复: Dear Guest,Thank you for your stay at our hotel! We are glad you found everything clean, nice, and comfortable. Hope to see you again soon!
4.0分
朋友出游
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This hotel offers a good value and is a great option for those looking for an alternative to the high nightly fees at the nearby ******. The free parking was definitely appreciated, and overall, it was a no-frills, functional stay.
However, I must strongly caution future guests about the billing process, which was a significant issue. Despite selecting the option to pay upon arrival, my credit card was charged three times in one morning before I even checked in: a pre-authorization of the full amount, the actual charge, and then an additional, unknown full-amount charge. Although the third, extra charge was eventually refunded, the process put three charges through my credit card simultaneously. Given that the original pre-authorization didn't drop off for several days, this severely impacted my available credit for a significant period. Guests should be aware of this potential problem.
On the room side, I wish the property had central air instead of the wall-mounted AC unit. I did not take advantage of the complimentary breakfast during my stay.
Overall, the stay was acceptable, but the confusing and disruptive triple-charging policy is a major point of concern that future travelers should be aware of.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found value in your stay and appreciated our free parking. We sincerely apologize for the billing issue you experienced — this is not the standard we aim for. Our team has reviewed the matter to ensure it doesn’t happen again. We appreciate your understanding and hope to welcome you back for a smoother stay in the future
伟大的
发疯
The lady at the desk was great only real issues was the breakfast was hardly called good other then that they stacked working crew on top floor and allow them to be so loud and stomping around when reported it seems like they wont do anything due to the money because the crews staying are long term stays.
The room was well kept. The facility was clean and functional. The breakfast was standard but good. The price was decent. The location safe. This is one of the nicest places in Durant at this price point. The staff were kind and professional.
It took us 3 trips to the front desk to get room keys that worked. The breakfast food was not good except for the coffee which was great. Room was clean and comfortable.
The room was clean the AC. He worked great, but the walls are so thin. You could hear everything outside and people were partying in the parking lot till one in the morning, which kept me awake.
Staff was friendly but room wasn’t as clean as it should have been.
Bathroom looked good but had hair in corners of floor
shower paint was peeling
The air didn’t seem to circulate throughout the room so it made it feel stuffy
I would stay again but I don’t feel the pricing is accurate for what you get.
I have stayed here many times and while there are some good points, the entire place needs some upgrades. The plumbing is terrible! The sinks and tubs don't drain and the toilets don't want to flush.
THE ROOM WAS CLEAN AND THE STAFF WAS GREAT.THE BREAKFAST WAS GREAT, VERY CLEAN. THANKS FOR A GREAT STAY
This hotel offers a good value and is a great option for those looking for an alternative to the high nightly fees at the nearby ******. The free parking was definitely appreciated, and overall, it was a no-frills, functional stay.
However, I must strongly caution future guests about the billing process, which was a significant issue. Despite selecting the option to pay upon arrival, my credit card was charged three times in one morning before I even checked in: a pre-authorization of the full amount, the actual charge, and then an additional, unknown full-amount charge. Although the third, extra charge was eventually refunded, the process put three charges through my credit card simultaneously. Given that the original pre-authorization didn't drop off for several days, this severely impacted my available credit for a significant period. Guests should be aware of this potential problem.
On the room side, I wish the property had central air instead of the wall-mounted AC unit. I did not take advantage of the complimentary breakfast during my stay.
Overall, the stay was acceptable, but the confusing and disruptive triple-charging policy is a major point of concern that future travelers should be aware of.