酒店回复: sorry to hear that.wish you had mentioned it ,we could have done something to make it right for you.
3.0分
其他
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The Room needed A up grade very bad. The beds was really comfort. No info on the area. No tv guide. The tolet seat was broken. The furniture was broken and in bad shape.
酒店回复: thank you for your review and we will definitely work on it
1.0分
其他
Run! We entered our room and drove down the street to re book and didn’t even try to get our $$ back! This place is disgusting!!
酒店回复: sorry
1.0分
家庭亲子
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This was the worst hotel I have ever seen. The sheets and towels were dirty, there was a hole in the floor and room was dark and damp. Upon seeing the room, my wife and I immediately packed up and left to a new hotel. I can believe ******* is offering this property. Shame on *******.
酒店回复: sorry to hear about your experience.have a great day
1.0分
朋友出游
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Booked for The Masters. Don't make my mistake.
Where do I even start? This place is beyond a joke. I’ve stayed in motels before, but this was a whole new level of disgusting.
Words can't even describe how horrifying the room was. The moment we opened the door, we were assaulted by the most heinous mixture of foul aromas. There were visible stains all over the carpet, and I’m almost certain they were from something that shouldn’t have been anywhere near a bed.
I don't have enough room to write everything but the bottom line is 4 of us walked into the room and walked out within a minute or so and slept in our car outside of the room. $300 to end up sleeping in our car. This building should be condemned. Please save yourselves.
酒店回复: sorry about your experience with us.
1.0分
其他
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Deplorable room
We were put in the building in the back that looked and smelled like it had not been used in a year. The floor was soft in the bathroom like you were going to fall through it and the door to the room wasn’t closing. There was a 2 in gap at the bottom of the door. Also the smell in the room was god awful. And right outside our room was a broken down beat up old car that hadn’t moved in years it looked like. Needless to say I cut my losses and went to a different hotel.
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酒店回复: Dear Guest, sorry to hear about what you said.wish you could have given us a chance to change your room to make your stay pleasant.
5.0分
其他
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The Knights Inn on Boy Scout Rd in Augusta, GA is the perfect place to spend Masters week. It is only 1 mile from Magnolia Drive and the entrance to the tournament and just off Washington Rd which is the main ***** for the Masters. The room was very comfortable and clean. It's perfect for a guys trip to the Masters as I highly recommend staying here during Masters week. Plus the price is very reasonable when other hotels in Augusta are jacking up their rates and require a 3 night minimum stay.
2.0分
其他
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Stay away! Run away!
This place is so run down. The rooms haven’t been updated since the 1970’s. Including the bed linens… the stains on them made that very apparent.
The bathroom floor was literally sinking when you walked on it. The shower head pulled 3” out of the wall. The smoke alarm would beep when you would take a shower.
And the tv wouldn’t turn off from the remote. And lastly the filter on the AC hasn’t been changed in probably ever because it had a horrible musty smell when it would kick on.
Just an awful place… thank goodness the people who worked there were nice.
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酒店回复: Dear Tim,It is wonderful to hear that our team provided you with excellent hospitality. However, we are disappointed to hear about your room and what impacted your visit. Our maintenance and housekeeping teams will be made aware of your comment right away. Guest satisfaction is very important to us, and we will seize any opportunity to improve. Thank you, and we appreciate you reaching out. We wished you had mentioned this to us during your stay. We could have moved you to different room to make your stay pleasant.Take care
1.0分
其他
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Not super
I’d appreciate someone reaching out I had booked a four day day for $90 a night but then when I changed the booking to one night, they charge me $225.
They said that that wasn’t their pricing.
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酒店回复: Dear David,It sounds like you may have an issue with your reservation and we encourage you to reach out to the site you used to make your reservation, as we do not have control over their rates. We hope you enjoy your stay with us and look forward to showing you all we offer our wonderful guests.Take care.
1.0分
商务出差
Very nasty rooms are dirty with roaches and rats horrible room services i would never waste money again there
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酒店回复: Sorry to hear about your stay with us. Wish we knew during your stay, we could have helped you out .
Inseguro、sucuo、ilor可怕
The Room needed A up grade very bad. The beds was really comfort. No info on the area. No tv guide. The tolet seat was broken. The furniture was broken and in bad shape.
Run! We entered our room and drove down the street to re book and didn’t even try to get our $$ back! This place is disgusting!!
This was the worst hotel I have ever seen. The sheets and towels were dirty, there was a hole in the floor and room was dark and damp. Upon seeing the room, my wife and I immediately packed up and left to a new hotel. I can believe ******* is offering this property. Shame on *******.
Booked for The Masters. Don't make my mistake.
Where do I even start? This place is beyond a joke. I’ve stayed in motels before, but this was a whole new level of disgusting.
Words can't even describe how horrifying the room was. The moment we opened the door, we were assaulted by the most heinous mixture of foul aromas. There were visible stains all over the carpet, and I’m almost certain they were from something that shouldn’t have been anywhere near a bed.
I don't have enough room to write everything but the bottom line is 4 of us walked into the room and walked out within a minute or so and slept in our car outside of the room. $300 to end up sleeping in our car. This building should be condemned. Please save yourselves.
Deplorable room
We were put in the building in the back that looked and smelled like it had not been used in a year. The floor was soft in the bathroom like you were going to fall through it and the door to the room wasn’t closing. There was a 2 in gap at the bottom of the door. Also the smell in the room was god awful. And right outside our room was a broken down beat up old car that hadn’t moved in years it looked like. Needless to say I cut my losses and went to a different hotel.
The Knights Inn on Boy Scout Rd in Augusta, GA is the perfect place to spend Masters week. It is only 1 mile from Magnolia Drive and the entrance to the tournament and just off Washington Rd which is the main ***** for the Masters. The room was very comfortable and clean. It's perfect for a guys trip to the Masters as I highly recommend staying here during Masters week. Plus the price is very reasonable when other hotels in Augusta are jacking up their rates and require a 3 night minimum stay.
Stay away! Run away!
This place is so run down. The rooms haven’t been updated since the 1970’s. Including the bed linens… the stains on them made that very apparent.
The bathroom floor was literally sinking when you walked on it. The shower head pulled 3” out of the wall. The smoke alarm would beep when you would take a shower.
And the tv wouldn’t turn off from the remote. And lastly the filter on the AC hasn’t been changed in probably ever because it had a horrible musty smell when it would kick on.
Just an awful place… thank goodness the people who worked there were nice.
Not super
I’d appreciate someone reaching out I had booked a four day day for $90 a night but then when I changed the booking to one night, they charge me $225.
They said that that wasn’t their pricing.
Very nasty rooms are dirty with roaches and rats horrible room services i would never waste money again there