酒店回复: ROOM CLEAN BY YOUR REQUEST .I HAVE SING ALL ROOM IF GUEST REQUWST EVERY DAY THEY CAN CLEAN SORRY FOR INCON INCONVENIENCE.
4.0分
其他
原文
翻译提供方：Google
没有意见。
展开
酒店回复: Hello Ron,Thank you for sharing your feedback with us. We value all guest insights as they help us understand their experiences. If you have any specific thoughts you’d like to discuss, feel free to reach out to our management team. We hope to learn more about your stay to enhance future visits. Your input is important to us.
2.0分
其他
原文
翻译提供方：Google
非吸烟房间有股香烟味。霉味很重，就像吸烟者的家一样。
展开
酒店回复: Hello Michelle, We apologize for any inconvenience caused during your stay. We encourage guests to inform us of any concerns so we can address them promptly. Your feedback will be shared with our team for review and improvement purposes. We appreciate you taking the time to leave a review.
2.0分
其他
展开
Paper thin walls, could hear the slight st of wind blowing, dirty carpets and walls in hallways, breakfast was empty 30 minutes before over. Motel 6 seems more of a reasonable stay then this “Quality” inn
展开
酒店回复: Hello Jeff,Thank you for your feedback. We appreciate your comments regarding the noise levels and cleanliness, as well as the breakfast availability. Your insights are valuable to us, and we will ensure they are shared with the appropriate teams for further review. We strive to provide a comfortable stay for all our guests and hope you consider visiting us again in the future for a better experience.
1.0分
其他
No comment
I know as a fact I dropped money at check in and when I went and asked attendant he laughed at me!!!!
展开
酒店回复: Hello Lisa, Thank you for sharing your experience. We take all feedback seriously and strive to ensure our staff maintains a professional demeanor at all times. We appreciate your comments, as they help us improve our service for future guests. If you would like to discuss your concerns further, please reach out to our management team directly. We value your perspective.
3.0分
商务出差
展开
Right next to I-57.... Super Easy to find. The girl at the front desk was very helpful and super sweet even after dealing with the super impatient / irritable customer in front of me. The blackout curtain in my room was jacked up but I was to tired to fiddle with it so I just put a paperclip on it to hold it together but that's my only complaint. Bathroom was very clean. Ample car parking but I didn't notice anywhere to park big trucks with trailers or semi's but I also didn't look that hard. There were semis parked across the street in another lot but I think that was attached to the other hotel. I found a larger spot near the dumpster that was wide enough for my F-550. There is a convenience store and a Applebee's across the street within easy walking distance.
展开
酒店回复: Hello Ronald,Thank you for sharing your feedback about your recent stay. We're pleased to hear that our front desk staff made a positive impression and that you found the bathroom clean. We appreciate your insights regarding the blackout curtain and parking options for larger vehicles, as this information can help future guests. It’s great to know you enjoyed the location near the convenience store and Applebee's. We hope to welcome you back in the future for another visit.
3.0分
商务出差
展开
The room smelled like stale cigarettes. The mattress was dirty. There were ants in the room. The bathroom floor didn’t have grout in the tiles. The tv remote didn’t work the tv. The carpet threw out the hotel was coming up all over and very dirty.Not my best experience.
展开
酒店回复: Hello Douglas,Thank you for your feedback regarding your recent stay. We take guest concerns seriously and appreciate you bringing these issues to our attention. Your comments about the room condition, cleanliness, and maintenance have been noted and will be forwarded to the appropriate team for review. We continuously strive to improve our guest experience and your insights are invaluable in helping us achieve this. Thank you for sharing your experience.
1.0分
其他
展开
Needs work
Not once did we had anyone come through for housekeeping. The bed and pillows were extremely worn and dated. Carpets were dirty and the breakfast was mainly a waffle station.
展开
酒店回复: Hello Darlene, We appreciate your feedback regarding housekeeping and the condition of the bedding and carpets. Your comments about the breakfast selection are also noted, and we continually evaluate our offerings to enhance guest satisfaction. We strive to provide a comfortable and enjoyable experience for all our guests. Thank you for sharing your insights, as they help us in our ongoing efforts to improve our services.
4.0分
其他
展开
Good clean hotel for a one night stay
It was a great hotel gor the price. The bathtub was slippery and scared me a bit getting out as i am elderly. Thank God for the grab bars. The bed was too tall a and hard for me to get into, but comfortable once there.
展开
酒店回复: Hello sandi, Thank you for your feedback regarding your recent stay. We're glad to hear you found the hotel a great value and that the grab bars provided some assistance. We appreciate your comments about the bathtub and bed height, as they help us learn more about our guests’ needs for future improvements. We hope you enjoyed the rest of your stay and the amenities we offer. Your experience is important to us.
3.0分
其他
No one at the front desk to check out. Complementary Breakfast no good, had to adk to get coffee made.
展开
酒店回复: Hello Keith,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the front desk service and the breakfast experience. Your insights are valuable as they help us understand areas where we can enhance our guest offerings. We will ensure your feedback is shared with the management team for consideration in our ongoing efforts to improve the overall guest experience.
这家酒店太脏了。我们因工作原因在这里住了十天，房间只打扫过一次。第二天我们发现空调机组里有蚂蚁，因为密封性不好。不会再住这里了
没有意见。
非吸烟房间有股香烟味。霉味很重，就像吸烟者的家一样。
Paper thin walls, could hear the slight st of wind blowing, dirty carpets and walls in hallways, breakfast was empty 30 minutes before over. Motel 6 seems more of a reasonable stay then this “Quality” inn
No comment
I know as a fact I dropped money at check in and when I went and asked attendant he laughed at me!!!!
Right next to I-57.... Super Easy to find. The girl at the front desk was very helpful and super sweet even after dealing with the super impatient / irritable customer in front of me. The blackout curtain in my room was jacked up but I was to tired to fiddle with it so I just put a paperclip on it to hold it together but that's my only complaint. Bathroom was very clean. Ample car parking but I didn't notice anywhere to park big trucks with trailers or semi's but I also didn't look that hard. There were semis parked across the street in another lot but I think that was attached to the other hotel. I found a larger spot near the dumpster that was wide enough for my F-550. There is a convenience store and a Applebee's across the street within easy walking distance.
The room smelled like stale cigarettes. The mattress was dirty. There were ants in the room. The bathroom floor didn’t have grout in the tiles. The tv remote didn’t work the tv. The carpet threw out the hotel was coming up all over and very dirty.Not my best experience.
Needs work
Not once did we had anyone come through for housekeeping. The bed and pillows were extremely worn and dated. Carpets were dirty and the breakfast was mainly a waffle station.
Good clean hotel for a one night stay
It was a great hotel gor the price. The bathtub was slippery and scared me a bit getting out as i am elderly. Thank God for the grab bars. The bed was too tall a and hard for me to get into, but comfortable once there.
No one at the front desk to check out. Complementary Breakfast no good, had to adk to get coffee made.