For the price it was good. I did have to switch rooms due to fire detector not fully installed. The new room bed had some debris on it. Staff was excellent.
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酒店回复: Dear Hotel Guest,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Greensburg. I am glad the price met your expectations and that you found our staff excellent. I sincerely apologize for the issues you experienced with the fire detector and the cleanliness of the second room. This is not the standard we aim for, and I assure you that we will address these concerns with our maintenance and housekeeping teams to prevent future occurrences. Thank you again for sharing your experience. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Sincerely, ErikaRed Roof Management RediResponse Specialist
1.0分
家庭亲子
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Don’t stay here if you want staff taking your items! And walking into your room Without knocking! Our room smelled so bad when we got there. No quarters available to do laundry, no way to watch cameras to see who even took my kids brand new toy for her birthday. Just a bunch of bums!!
3.0分
其他
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First room they assigned smelled like smoke. Second room was next to the laundry and the buzzer kept going off. Staff is friendly and does what they can to help.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greensburg. We're glad to know you were pleased with our staff. However, it is unfortunate to learn that the possible smell and the situation you may have observed with the laundry fell short of your expectations. We are saddened to read your comments.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
5.0分
其他
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Everything was great and very clean! The staff was nice.
The only downside was no elevator.
We had a lot of luggage so getting everything upstairs required a couple trips.
We’d definitely stay there again. If older or you struggle with steps definitely request a 1st floor room.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Greensburg. It's wonderful to hear that you enjoyed your stay with us and found everything clean and the staff pleasant!. We understand your desire for an elevator. It is important to note that our property doesn't have an elevator.We aim to provide you with an exceptional experience at Red Roof. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,HannahRed Roof Management RediResponse Specialist
4.0分
其他
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At first the staff only saw one room booked but eventually we were able to find both of my ******* reservations. Rooms were for the most part, clean. Bed was comfy but very squeaky. Fridge had a freezer and fridge component which was nice. Our room had a weird smell and mold or mildew on the baseboards.
Coffee and lobby were very cozy and welcoming.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greensburg. It's wonderful to know you enjoyed our coffee and lobby area. We sincerely apologize for the reservations, and are very sorry for the room's possible mildew and odor. We'll be sure to share your feedback with our team.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Very truly yours,LeahRed Roof ManagementRediResponse Specialist
3.0分
其他
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Room appeared clean, AC worked well. My bed was sort of lumpy. Disappointed in bathroom, no kleenex tissue or place to put your toiletries. No breakfast of any sort which for the price I felt should have been available. Staff was pleasant. For a motel, felt walls were thin, first night be wakened at 2:30 a.m. with someone banging on a door, hard to detect how close. Second night could hear converstion closeby past midnight.
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酒店回复: Dear Valued Guest,We sincerely appreciate you taking the time to share your feedback for the Red Roof Inn Greensburg. We are glad to hear the room is clean and the air conditioner worked well. However I fear you might have our location confused with another. Your review mentions details about breakfast, which isn’t something we have at this property. We also apologize for the possible state of the bed and the bathroom. Post stay feedback is very important to Red Roof as is the accuracy of the content provided. We hope that you will give us the opportunity to provide you with a better experience the next time you re in the area.Many thanks,ZyRed Roof ManagementRediResponse Specialist
4.0分
其他
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It was a very nice place to stay for the evening. The room was spacious, good size refrigerator and freezer. Nice TV service and internet was good. Vending machines in lobby. Plenty dining close by and mall across the highway. My stay the building was very quiet.
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to write a review of your stay at Red Roof Inn Greensburg. We are delighted to hear you enjoyed your stay with us! We're delighted you found our hotel a nice place to stay. We are pleased you enjoyed your room, the amenities and nearby dining options added to your positive experience. Positive feedback from our guests is always an encouragement to all our Red Roof staff to continue delivering the best possible experience for our guests. It will be a pleasure to host you again in the future.Sincerely,YnnaRed Roof ManagementRediResponse Specialist
3.0分
其他
The property was not spectacular, but it was clean and fine. A reasonable value for the price we paid. The staff was very good.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Greensburg. We appreciate your honest feedback regarding the property. We're glad to hear that you found it clean and a reasonable value for the price. It's also wonderful to know that you were pleased with our staff.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to see you again, should your travels bring you back to our area.Sincerely,AnnRed Roof ManagementRediResponse Specialist
地理位置好，房间宽敞，服务热情。
住了两晚，所有员工都很友好乐于助人。房间比想象中大很多，作为一个英国游客，空调真是太棒了！
For the price it was good. I did have to switch rooms due to fire detector not fully installed. The new room bed had some debris on it. Staff was excellent.
Don’t stay here if you want staff taking your items! And walking into your room Without knocking! Our room smelled so bad when we got there. No quarters available to do laundry, no way to watch cameras to see who even took my kids brand new toy for her birthday. Just a bunch of bums!!
First room they assigned smelled like smoke. Second room was next to the laundry and the buzzer kept going off. Staff is friendly and does what they can to help.
Everything was great and very clean! The staff was nice.
The only downside was no elevator.
We had a lot of luggage so getting everything upstairs required a couple trips.
We’d definitely stay there again. If older or you struggle with steps definitely request a 1st floor room.
At first the staff only saw one room booked but eventually we were able to find both of my ******* reservations. Rooms were for the most part, clean. Bed was comfy but very squeaky. Fridge had a freezer and fridge component which was nice. Our room had a weird smell and mold or mildew on the baseboards.
Coffee and lobby were very cozy and welcoming.
Room appeared clean, AC worked well. My bed was sort of lumpy. Disappointed in bathroom, no kleenex tissue or place to put your toiletries. No breakfast of any sort which for the price I felt should have been available. Staff was pleasant. For a motel, felt walls were thin, first night be wakened at 2:30 a.m. with someone banging on a door, hard to detect how close. Second night could hear converstion closeby past midnight.
It was a very nice place to stay for the evening. The room was spacious, good size refrigerator and freezer. Nice TV service and internet was good. Vending machines in lobby. Plenty dining close by and mall across the highway. My stay the building was very quiet.
The property was not spectacular, but it was clean and fine. A reasonable value for the price we paid. The staff was very good.