Room didn’t feel clean. First room didn’t have working heat (maybe 50 degrees inside). Cockroach traps, rodent droppings on luggage shelf. Went to front desk to get a different room. Dust and hair on counter and dresser and toilet. Unpleasant stay.
1.0分
其他
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My room had a jet tub and there was a wad of hair sticking on the jets. The tub was wet when I got there like someone went in and tried to clean it. The shower curtains were black where you would pull them back. There was a dead bug bug stuck to the shower curtain. The neighbors were so loud that I had to leave at midnight. Horrible
1.0分
家庭亲子
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this was an absolute disaster from the start, first off we were on 2nd floor with tons of gear to carry in and no elevator, room was clean looking but smelled horrible, fridge was not working and smelled like mildew, found it was unplugged and it did work so we plugged in but smell was too bad to open and for sure wasnt keeping anything in there, left on first day to hunt and came in to stay the 2nd night and we just couldnt stand the smell anymore, was truely horrible, will neeeevvverrr pick this place again no matter how cheap or how good the reviews, this place is blacklisted for me!!! Oh and no refund on the 2nd night as we didnt "check out in time" so we lost 2nd night and had to move out of the hotel to somewhere else, again this was horrible!! DO NOT BOOK!!!
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations and that you chose not to stay. we regret that the room did not feel up to standard for you.Please know that we take comments about cleanliness and maintenance very seriously. Your feedback has been shared with our housekeeping and management teams so we can ensure all rooms are properly inspected and refreshed.We appreciate you bringing this to our attention and hope you might consider giving us another opportunity in the future to provide the comfortable and welcoming stay we’re known for.
5.0分
情侣出游
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Hotel is in a good location. Room is large and comfortable. Bathroom sink is weird in that the faucet is far from the sink and water gets everywhere. Breakfast was good with a number of different choices including scrambled eggs, sausage, home fries with several other options.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and had a great experience with us. Our team works hard to provide comfortable accommodations and friendly service, and it’s always rewarding to know we succeeded. We truly appreciate your kind words and your choice to stay with us. We hope to welcome you back again soon for another enjoyable visit!
5.0分
其他
Clean room. Friendly staff. My 2nd stay here. Good room for the price. Would stay here again.
3.0分
其他
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Staff was nice when greeted at the front door. It was the room that was bad, stains on the bed, hair in the shower, it didn’t even look like shower was really cleaned. The smell of some sort of smoke was in the air even though I was in a no smoking room due to breathing issues.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations and that you chose not to stay. we regret that the room did not feel up to standard for you.Please know that we take comments about cleanliness and maintenance very seriously. Your feedback has been shared with our housekeeping and management teams so we can ensure all rooms are properly inspected and refreshed.We appreciate you bringing this to our attention and hope you might consider giving us another opportunity in the future to provide the comfortable and welcoming stay we’re known for.
3.0分
其他
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Room was mostly clean..needs deep clean & upgraded. Hair built up around drain in jetted tub. Room was a non-smoking however i awoke several times to strong cigarette smell coming from outside the room. Probably would not stay again.
2.0分
其他
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Environment felt very old, outdated and unclean. Front desk staff member was kind and allowed me to check in early, however I didn't feel comfortable enough to stay there. I returned my key and left the building after walking through the long, dark hallways to me distant room.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations and that you chose not to stay. While we’re glad our front desk team provided kind service and an early check-in, we regret that the room did not feel up to standard for you.Please know that we take comments about cleanliness and maintenance very seriously. Your feedback has been shared with our housekeeping and management teams so we can ensure all rooms are properly inspected and refreshed.We appreciate you bringing this to our attention and hope you might consider giving us another opportunity in the future to provide the comfortable and welcoming stay we’re known for.
3.0分
其他
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Room was clean and night shift was super friendly. In morning was upset because I’m a reward person and asked for 2 hour late check out they didn’t honor. Only said could do hour and they was knocking on door at 9 am
10am , 10:30 and 11 . Hate feeling rushed . They said no one placed in notes
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. i have spoken with the housekeeping staff regarding knocking on doors. our housekeepers do not start their shift until 930amPlease accept my sincerest apologies regarding your recent stay with us. I promise the information you provided is greatly appreciated and will be utilized for improvements. I hope you will give us another opportunity in the future to exceed your expectations.
前部
Room didn’t feel clean. First room didn’t have working heat (maybe 50 degrees inside). Cockroach traps, rodent droppings on luggage shelf. Went to front desk to get a different room. Dust and hair on counter and dresser and toilet. Unpleasant stay.
My room had a jet tub and there was a wad of hair sticking on the jets. The tub was wet when I got there like someone went in and tried to clean it. The shower curtains were black where you would pull them back. There was a dead bug bug stuck to the shower curtain. The neighbors were so loud that I had to leave at midnight. Horrible
this was an absolute disaster from the start, first off we were on 2nd floor with tons of gear to carry in and no elevator, room was clean looking but smelled horrible, fridge was not working and smelled like mildew, found it was unplugged and it did work so we plugged in but smell was too bad to open and for sure wasnt keeping anything in there, left on first day to hunt and came in to stay the 2nd night and we just couldnt stand the smell anymore, was truely horrible, will neeeevvverrr pick this place again no matter how cheap or how good the reviews, this place is blacklisted for me!!! Oh and no refund on the 2nd night as we didnt "check out in time" so we lost 2nd night and had to move out of the hotel to somewhere else, again this was horrible!! DO NOT BOOK!!!
Hotel is in a good location. Room is large and comfortable. Bathroom sink is weird in that the faucet is far from the sink and water gets everywhere. Breakfast was good with a number of different choices including scrambled eggs, sausage, home fries with several other options.
Clean room. Friendly staff. My 2nd stay here. Good room for the price. Would stay here again.
Staff was nice when greeted at the front door. It was the room that was bad, stains on the bed, hair in the shower, it didn’t even look like shower was really cleaned. The smell of some sort of smoke was in the air even though I was in a no smoking room due to breathing issues.
Room was mostly clean..needs deep clean & upgraded. Hair built up around drain in jetted tub. Room was a non-smoking however i awoke several times to strong cigarette smell coming from outside the room. Probably would not stay again.
Environment felt very old, outdated and unclean. Front desk staff member was kind and allowed me to check in early, however I didn't feel comfortable enough to stay there. I returned my key and left the building after walking through the long, dark hallways to me distant room.
Room was clean and night shift was super friendly. In morning was upset because I’m a reward person and asked for 2 hour late check out they didn’t honor. Only said could do hour and they was knocking on door at 9 am
10am , 10:30 and 11 . Hate feeling rushed . They said no one placed in notes