酒店回复: Dear Vladimir, Thank you for taking the time to share your detailed feedback. We truly appreciate both the constructive criticism and the kind words about our team. We’re sorry to hear that the condition of the property did not meet your expectations.We also regret that the hot tub was not functioning during your stay, and we understand how disappointing that must have been, especially since it was one of the main reasons you chose to stay with us. We’re working on getting it repaired and back in working order as soon as possible.That said, we’re thrilled that our staff was able to make your stay more enjoyable. We will certainly pass along your kind words to our team, as they strive to provide the best service possible and make each guest’s experience memorable.Your feedback is invaluable as we look toward making necessary improvements. We hope you’ll consider staying with us again in the future, and we look forward to offering a much-improved experience.Thank you again for your comments. Please don't hesitate to reach out if there's anything further we can assist with.
3.0分
家庭亲子
原文
翻译提供方：Google
我不喜欢我们必须支付额外的停车费，尽管停车场实际上是空的。
1.0分
其他
原文
翻译提供方：Google
要求工作人员提供客房服务，但他们没有打扫我们的房间
5.0分
家庭亲子
原文
翻译提供方：Google
非常友好的工作人员
5.0分
家庭亲子
The hotel is nice, the rooms are clean, and the staff are friendly. Good breakfast we like it
5.0分
其他
The rooms were clean and the staff was very friendly. Breakfast was very good. Staff takes personal pride in what they do.
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酒店回复: Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you enjoyed your stay, especially our clean rooms, friendly team, and delicious breakfast. Our staff truly takes pride in providing exceptional service, and your kind words mean a lot to us.We look forward to welcoming you back for another great stay soon!
5.0分
其他
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40th Anniversary Trip
Over all, room was clean, staff was friendly, cleaning staff was friendly, maintenance man was prompt in fixing door lock, clogged bathroom sink, and exhaust fan in the bathroom that would not turn off.
Room had very strong odor of mildew , we had to go buy a can of Lysol to disinfect the room.
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酒店回复: Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found our staff friendly and responsive, and that our maintenance team was able to assist you promptly. Your comments help us improve, and we hope to have another opportunity to welcome you back for a fresher and more comfortable stay.
5.0分
其他
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Great little one day get away with wifey!! Nice there was a cafe walking distance and the river was a 1mile 20 minutes walk away as well. Fished a nearby lake for a couple hours as well.
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酒店回复: Thank you for sharing your experience! We’re delighted you and your wife enjoyed your getaway and that our location made it easy to explore the nearby café, river, and lake. It sounds like a wonderful day, and we hope to welcome you both back for another relaxing stay soon.
地理位置优越，员工非常友好热情。我以后肯定还会再来。
地理位置优越，干净整洁，早餐时有新鲜出炉的饼干，还有美味的免费早餐。
酒店内部和房间都使用过，不如其他 Best Western Plus 酒店那么新。我们刚从卡平特里亚的 Best Western Plus 酒店过来，那里的床、地毯和浴室都比较新，所以在太浩湖的地理位置感觉有些过时。但仍然是一家价格实惠、不错的酒店。
这个地方急需翻新。地毯自从太浩湖奥运会以来就没换过。走廊天花板有一部分掉了，热水浴缸在我们入住期间也一直没用（这是我们选择这里的主要原因）。话虽如此，所有员工都非常棒——超级乐于助人、彬彬有礼、专业敬业，相处起来也很愉快。他们尽可能保持一切清洁，但你无法用吸尘器吸走一张用了50年的地毯，也无法用吸尘器吸走一台艾森豪威尔时代噪音很大的空调。早餐区非常干净，早餐味道还不错，而且有各种各样的咖啡机。所以，这篇评论完全是针对酒店老板的负面评价，而对在那里工作的人则非常正面。
我不喜欢我们必须支付额外的停车费，尽管停车场实际上是空的。
要求工作人员提供客房服务，但他们没有打扫我们的房间
非常友好的工作人员
The hotel is nice, the rooms are clean, and the staff are friendly. Good breakfast we like it
The rooms were clean and the staff was very friendly. Breakfast was very good. Staff takes personal pride in what they do.
40th Anniversary Trip
Over all, room was clean, staff was friendly, cleaning staff was friendly, maintenance man was prompt in fixing door lock, clogged bathroom sink, and exhaust fan in the bathroom that would not turn off.
Room had very strong odor of mildew , we had to go buy a can of Lysol to disinfect the room.
Great little one day get away with wifey!! Nice there was a cafe walking distance and the river was a 1mile 20 minutes walk away as well. Fished a nearby lake for a couple hours as well.