Nice clean hotel, friendly staff. For the price I’d expect some meat at breakfast not just pancakes, fruit, and yogurt…… no eggs, no bacon, no sausages…. I guess it’s a religion thing….
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酒店回复: Dear Dana,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Saskatoon, SK.We’re pleased to hear that you found our hotel clean and our staff friendly — we truly appreciate your kind words.Regarding breakfast, we’re sorry to hear that the selection did not meet your expectations. At this time, our offerings are limited to continental-style items such as waffles, pancakes, fruit, yogurt, and pastries. This is not related to religion; rather, it is based on our brand standards and the setup of our breakfast area.Thank you again for your feedback. We hope to welcome you back for an even better experience in the future.Sincerely,Rusell CailanCountry Inn & Suites by Radisson, Saskatoon, SK
4.0分
其他
Front staff were friendly and helpful. The rooms were clean but they need updating. The breakfast was just okay.
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酒店回复: Dear Teralyn,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Saskatoon, SK.We’re delighted to hear that our front staff were friendly and helpful, and that you found your room clean and comfortable. We also appreciate your comments regarding room updates and breakfast. Guest insights like yours help us identify areas where we can continue to improve.We hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely,Rusell CailanCountry Inn & Suites by Radisson, Saskatoon, SK
4.0分
商务出差
Room was clean. Staffs were very courteous. Nice breakfast. On soapcases there was hair from last people stayed. Or else everything else was excellent
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and that everything met your expectations. It was a pleasure hosting you, and we’d love to welcome you back anytime!
3.0分
其他
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The bed was good. There were sufficient plugins.
The bathtub and sink were rusty, had no stoppers and I could not tell if they were clean or not. The towel bar was far from both sink and tub.
The TV had no signal.
There was an office chair rather than a comfy living room chair which was ok but nothing I could put my feet up on after a long day of travelling.
It was noisy till after 10:00 pm and started up again at 8:00 am. I think there was an athletic team staying there.
I did not have breakfast as I have food allergies so I bring my food with me. That’s why I can’t reply regarding how breakfast was.
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酒店回复: Dear Eunice,Thank you for sharing your detailed feedback. We’re glad to hear that you found the bed comfortable and the availability of plugins convenient.We sincerely apologize for the issues you experienced with the bathtub, sink, TV, seating, and noise during your stay. Please know that we are currently updating and renovating our property to address these concerns and improve the overall guest experience.We appreciate your feedback, as it helps us continue to make improvements, and we hope to have the opportunity to welcome you back in the future for a more comfortable and enjoyable stay.Sincerely,Rusell CailanCountry Inn & Suites by Radisson, Saskatoon, SK
4.0分
其他
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Three day cycle for clean room we had to ask twice for fresh towels,and empty garbage. Housekeeping did not replace some items. Friendly staff, but our door was,difficult to open, room cold at night and linen inadequate. No security outside building, parkng area, so likely will not stay again. Also given wheelchair access room, and when booking did not see that option. No counter space in washroom.
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酒店回复: Dear Helen, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Saskatoon, SK. I’m truly sorry to hear that several aspects of your stay did not meet expectations. Please accept our sincere apologies for the inconvenience you experienced with housekeeping service, room comfort, and maintenance issues such as the door and heating. These are certainly not the standards we aim to provide.We appreciate your feedback regarding the lack of counter space in the accessible washroom and understand how this may have impacted your comfort. I also apologize for the confusion around being assigned an accessible room. We’re currently reviewing our booking options and room descriptions to help ensure better clarity and prevent this type of misunderstanding in the future.Additionally, your comments about the parking area and security have been noted and will be reviewed with our team to assess potential improvements.On a positive note, I’m glad to hear our staff made a friendly impression. Still, we regret that this wasn’t enough to outweigh the challenges you faced.We’re currently in the process of making upgrades to the property and will be addressing many of the concerns you've mentioned. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing these matters to our attention.While we understand your decision, we hope you'll consider giving us another chance in the future. Sincerely, Rusell CailanCountry Inn & Suites by Radisson, Saskatoon, SK
2.0分
情侣出游
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Not recommended
Note: This was a suite with a separate bedroom area & sitting area.
Pros: Quiet and comfortable bed, kitchen cabinets were modern and there was new laminate flooring in the main area.
Cons: stained towels, wires hanging out below the heat/AC unit, hair in the tub, sink wouldn’t drain, stained and rusting bowl in bathroom sink, shower head disgusting, bathroom tiles were filthy, bathroom door nob cover falling off, sofa was retro avocado green with stains all over the arms, blue chair was soooo hard that it was terribly uncomfortable to sit in.
When I brought the issues to the attention of the front desk staff, they simply said “Oh, sorry.” No offer to compensate or take note of any of my concerns.
I took photos of the above.
I would not recommend staying here.
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酒店回复: Dear Jocelyn,Thank you for taking the time to share your detailed feedback. I am very sorry to hear about the issues you experienced during your stay, and I sincerely apologize that your visit did not meet your expectations or our usual standards.Cleanliness and comfort are top priorities for us, and it’s disappointing to learn about the problems with the towels, bathroom condition, and furniture. Your comments about the maintenance concerns are also troubling, and I will be personally sharing this with our housekeeping and maintenance teams to ensure these issues are addressed immediately.I am also sorry that our front desk staff did not respond to your concerns with the care and attention they deserve. This is not the experience we want our guests to have, and I will be following up with the team to improve our service and responsiveness.Since you booked through *******, we are unable to amend the price of your stay. However, I would like to offer you a discount and a complimentary upgrade to a suite room on the main floor should you choose to stay with us again in Saskatoon. I will personally ensure you receive the accommodation and service you deserve.Thank you again for your feedback—it helps us improve and provide better experiences for our guests.Sincerely,Rusell CailanCountry Inn & Suites by Radisson, Saskatoon, SK
房间很棒——宽敞又干净。床很舒服，枕头也多。卫生间水槽有铁锈渍，水龙头和溢水口都很脏。早餐还行，即使像我这种对很多食物过敏的人也能找到吃的。
服务非常好。因为我需要吸氧，他们特别照顾我们，给我们安排了一间靠近的房间。早餐很棒。房间非常干净，价格也很实惠。💕💕
酒店位置有点太嘈杂了，门口正在修路，导致交通只能单向通行。酒店建筑和内部设施都比较老旧，缺乏现代感。电梯也很老旧，每次上升都会晃动一下，还发出沉闷的响声。不过房间很干净，也很舒适。还提供免费早餐。总的来说，住得还挺愉快的。
很棒👍🏼😌 地方好，服务好，房间也好。是的✅️
Nice clean hotel, friendly staff. For the price I’d expect some meat at breakfast not just pancakes, fruit, and yogurt…… no eggs, no bacon, no sausages…. I guess it’s a religion thing….
Front staff were friendly and helpful. The rooms were clean but they need updating. The breakfast was just okay.
Room was clean. Staffs were very courteous. Nice breakfast. On soapcases there was hair from last people stayed. Or else everything else was excellent
The bed was good. There were sufficient plugins.
The bathtub and sink were rusty, had no stoppers and I could not tell if they were clean or not. The towel bar was far from both sink and tub.
The TV had no signal.
There was an office chair rather than a comfy living room chair which was ok but nothing I could put my feet up on after a long day of travelling.
It was noisy till after 10:00 pm and started up again at 8:00 am. I think there was an athletic team staying there.
I did not have breakfast as I have food allergies so I bring my food with me. That’s why I can’t reply regarding how breakfast was.
Three day cycle for clean room we had to ask twice for fresh towels,and empty garbage. Housekeeping did not replace some items. Friendly staff, but our door was,difficult to open, room cold at night and linen inadequate. No security outside building, parkng area, so likely will not stay again. Also given wheelchair access room, and when booking did not see that option. No counter space in washroom.
Not recommended
Note: This was a suite with a separate bedroom area & sitting area.
Pros: Quiet and comfortable bed, kitchen cabinets were modern and there was new laminate flooring in the main area.
Cons: stained towels, wires hanging out below the heat/AC unit, hair in the tub, sink wouldn’t drain, stained and rusting bowl in bathroom sink, shower head disgusting, bathroom tiles were filthy, bathroom door nob cover falling off, sofa was retro avocado green with stains all over the arms, blue chair was soooo hard that it was terribly uncomfortable to sit in.
When I brought the issues to the attention of the front desk staff, they simply said “Oh, sorry.” No offer to compensate or take note of any of my concerns.
I took photos of the above.
I would not recommend staying here.