在 Club Mahindra cherai 的很棒的经历。一切都很好。食物很棒。我住宿期间吃的是自助餐。食物、工作人员、设施，一切都很棒。总的来说，这是一次愉快的经历，我很享受在这里的时光。
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酒店回复: Dear Guest, Thank you for the kind review. It is our absolute pleasure to have hosted you at our resort. We are delighted to know that you liked our property and the hospitality. These words of appreciation will go a very long way in motivating our team. Do visit us again! Regards, Team Club Mahindra Cherai
5.0分
家庭亲子
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A day out with family was the theme, and the venue was the Club Mahindra Cherai resort. Helped by Mr. Sateesh, we were able to lock down the facilities required by our family group of 20, with accommodation made to address some issues we had. The property is beautiful, with the beach on the outside and the lagoon on the other side. It sits in the middle and takes you to a world that is curated expertly to provide a feel of privacy and comfort away from city life. The rooms allocated included a hall for all to sit and a complementary room for four hours, which allowed the aged group to rest. The food provided was fantastic, with good options for most people. The indoor game place was quite good, with options to rent bikes and other equipment, even for fishing. There is a court for badminton or volleyball and space to play cricket. Rooms were neat and well-maintained, and the pool is very good, as it was clean and provided a view of the lagoon. Overall, it's a good place to stay or enjoy a day out like us.
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酒店回复: Dear Sreejith, Thank you for sharing your detailed experience. We are delighted that you and your family enjoyed the day out, appreciated the comfort of the rooms, the variety of food, and the range of resort activities. It’s wonderful to know that the ambience and facilities added to the joy of your time together. We look forward to welcoming you and your family again for more memorable moments. Regards, Team Club Mahindra Cherai Beach
5.0分
家庭亲子
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Excellent hospitality and friendly staff. The service was exceptional and definitely a must visit place. Location is bit far from the city life so it's all calm and cool.
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酒店回复: Dear Rajesh, Your comfort and satisfaction during the holidays are always our priority. We're happy that you found our staff's hospitality and services commendable. They will certainly be gratified to read your compliments. We look forward to welcoming you again for your next holiday! Regards, Team Club Mahindra Cherai Beach
5.0分
其他
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Peaceful stay warmly welcomed by Anjali with a sandalwood tika. Food was excellent and always smiling hospitality. Ordered nei choru and paruppu for lunch at the restaurant excellent buffet spread. They have a svaastha spa which offers traditional Kerala treatments like Kizhi, Abhyanga and couples massage services. The pool was clean and well maintained. The Villas are not easily available to book through Club Mahindra.
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酒店回复: Dear Yasmin, Thank you so much for the review. Glad to know that you had a wonderful time dining with us. It is gratifying to know that you relished the exquisite cuisines and appreciated the hospitality of our staff. Your compliments shall certainly brighten their day. Await your next visit! Regards, Team Club Mahindra Cherai Beach
1.0分
商务出差
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I had high expectations from Club Mahindra given its reputation, but sadly, the experience was below average. While the service and staff especially Praveen and others were courteous and tried their best, the overall offering lacked the standards one would expect from a premium resort. The high tea was especially underwhelming—just one snack served with tea or coffee, which felt more like a formality than a thoughtful spread. Even the breakfast, lunch, and dinner lacked variety and quality; the meals felt repetitive and uninspired. The room was small, poorly ventilated, and had a persistent odor, making it very uncomfortable. Facilities like the fishing area were not maintained at all, which was again disappointing for someone looking to enjoy the outdoors. While the potential is there and the staff is trying, this definitely did not feel like a five-star experience. There’s a lot of work needed on infrastructure, amenities, and overall guest experience.
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酒店回复: Dear Guest, We regret the disappointing experience and would like to address your concerns. Request you to share your membership ID and registered contact number/email ID via Facebook inbox. We will have our team reach out to you. Regards, Team Club Mahindra
5.0分
家庭亲子
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We came here for a weekend getaway. The location of the resort is breathtaking with backwaters on one side and the sea on the other side. The stay, food, service and hospitality was very good. All the staff were very helpful and friendly. Would definitely recommend to everyone looking for a chill getaway
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酒店回复: Dear Guest, We appreciate your kind review! Glad that you enjoyed the delicious cuisine and were charmed by our staff's hospitality. Your gratitude will undoubtedly motivate our team to achieve greater heights of excellence. We eagerly await your next visit! Regards, Team Club Mahindra Cherai Beach
5.0分
家庭亲子
Very good experience. The food was excellent and the ambience of the restaurant is really pleasant. Good service as well.
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酒店回复: Dear Guest, Thank you for the amazing review! We are happy to have hosted you for a wonderful dining experience. Glad that you liked the hospitality and enjoyed the delicious food. We will surely share your appreciation with our team. We await hosting you again! Regards, Team Club Mahindra Cherai Beach
5.0分
家庭亲子
Team was polite enough and did all the support to my needs. They understand customer needs and reacted promptly. Thanks
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酒店回复: Dear Dinesh, Thank you for sharing your experience. We’re glad you had a pleasant stay and appreciated the courteous and best service of our team. Hope to welcome you again for another memorable visit. Regards, Team Club Mahindra Cherai Beach
5.0分
家庭亲子
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Head to Club Mahindra Cherai for a great beach vacation to make best memories. Chef Motilal took excellent care of us. Restaurant staff Tarun always provided great and quick service and made our experience better. Thanks to their service.
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酒店回复: Dear Guest, Thank you for reviewing us. Glad to have curated a comfortable holiday experience for you. Happy that you indulged in the culinary delights and were charmed by the hospitality of our staff. We shall convey your kind compliments to them. Look forward to welcoming you again! Regards, Team Club Mahindra Cherai Beach
我们在 Mahindra Cherai 海滩度假村住了三天，房间出了点问题，早上厕所堵塞了，所以我们换了房间，在三个不同的房间里住了三个晚上，体验非常糟糕。不过餐厅的工作人员很好，我们订了三天的两餐套餐，我们很喜欢，他们提供热食，早餐和晚餐都很棒，Praveen 的团队热情接待了我们，并为我们提供了美味的热食，让我们在经历了房间问题之后感觉好多了。
在 Club Mahindra cherai 的很棒的经历。一切都很好。食物很棒。我住宿期间吃的是自助餐。食物、工作人员、设施，一切都很棒。总的来说，这是一次愉快的经历，我很享受在这里的时光。
A day out with family was the theme, and the venue was the Club Mahindra Cherai resort. Helped by Mr. Sateesh, we were able to lock down the facilities required by our family group of 20, with accommodation made to address some issues we had. The property is beautiful, with the beach on the outside and the lagoon on the other side. It sits in the middle and takes you to a world that is curated expertly to provide a feel of privacy and comfort away from city life. The rooms allocated included a hall for all to sit and a complementary room for four hours, which allowed the aged group to rest. The food provided was fantastic, with good options for most people. The indoor game place was quite good, with options to rent bikes and other equipment, even for fishing. There is a court for badminton or volleyball and space to play cricket. Rooms were neat and well-maintained, and the pool is very good, as it was clean and provided a view of the lagoon. Overall, it's a good place to stay or enjoy a day out like us.
Excellent hospitality and friendly staff. The service was exceptional and definitely a must visit place. Location is bit far from the city life so it's all calm and cool.
Peaceful stay warmly welcomed by Anjali with a sandalwood tika. Food was excellent and always smiling hospitality. Ordered nei choru and paruppu for lunch at the restaurant excellent buffet spread. They have a svaastha spa which offers traditional Kerala treatments like Kizhi, Abhyanga and couples massage services. The pool was clean and well maintained. The Villas are not easily available to book through Club Mahindra.
I had high expectations from Club Mahindra given its reputation, but sadly, the experience was below average. While the service and staff especially Praveen and others were courteous and tried their best, the overall offering lacked the standards one would expect from a premium resort. The high tea was especially underwhelming—just one snack served with tea or coffee, which felt more like a formality than a thoughtful spread. Even the breakfast, lunch, and dinner lacked variety and quality; the meals felt repetitive and uninspired. The room was small, poorly ventilated, and had a persistent odor, making it very uncomfortable. Facilities like the fishing area were not maintained at all, which was again disappointing for someone looking to enjoy the outdoors. While the potential is there and the staff is trying, this definitely did not feel like a five-star experience. There’s a lot of work needed on infrastructure, amenities, and overall guest experience.
We came here for a weekend getaway. The location of the resort is breathtaking with backwaters on one side and the sea on the other side. The stay, food, service and hospitality was very good. All the staff were very helpful and friendly. Would definitely recommend to everyone looking for a chill getaway
Very good experience. The food was excellent and the ambience of the restaurant is really pleasant. Good service as well.
Team was polite enough and did all the support to my needs. They understand customer needs and reacted promptly. Thanks
Head to Club Mahindra Cherai for a great beach vacation to make best memories. Chef Motilal took excellent care of us. Restaurant staff Tarun always provided great and quick service and made our experience better. Thanks to their service.