酒店回复: Dear Sharonda,Thank you for being our guest and sharing your feedback. Situated near Dollywood and The Island, we're glad you liked our convenient location in Pigeon Forge. However, we're sorry that the pullout bed wasn't to your comfort, and we've duly noted your thoughts. Additionally, we'll strive to keep our breakfast items replenished during service hours. Your insights will help us to continually improve, and we hope you will consider giving us a second chance to exceed your expectations. The Fairfield Inn & Suites Team
酒店回复: Dear Douglas,We appreciate you taking the time to share your feedback and regret that our housekeeping service did not meet expectations. Your input is valuable, and we will ensure these points are reviewed for improvement. Thank you, and we look forward to the opportunity to welcome you back for a more seamless stay next time.The Fairfield Inn & Suites Team
5.0分
家庭亲子
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我见过最友善的员工——每个人都在场——总是面带微笑，热情好客。就在鸽子谷的热闹中心，很棒
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酒店回复: Dear Jessica,It's heartwarming to hear how much the warm greetings and kindness from our team stood out during your visit. We’re proud of the positive energy that fills Fairfield Inn & Suites by Marriott Pigeon Forge and glad it added to your experience. Being close to all the excitement of Pigeon Forge is a bonus, too. We are grateful you chose to stay with us and hope to see you again soon.The Fairfield Inn & Suites Team
5.0分
其他
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入住体验非常棒，工作人员也非常友好。当我侄女准备回家，提前结束行程时，他们表示理解，并且非常友善。
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酒店回复: Dear Amy,Thank you for taking a moment to leave your outstanding review! At Fairfield Inn & Suites by Marriott Pigeon Forge, we strive to go above and beyond for our guests, and we're delighted that our team members made a great impression on you. We hope you and your niece enjoyed all we have to offer during your time with us. It was a pleasure having you both here, and we look forward to welcoming you back for another extraordinary getaway in the future.The Fairfield Inn & Suites Team
4.0分
家庭亲子
原文
翻译提供方：Google
还不错。早餐不是最好的，但房间很干净。他们把泳池里的滑梯拆掉了，泳池里的蘑菇也碎了。
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酒店回复: Dear Brandy,Thank you for your feedback. We're glad you found the room clean, though we’ve noted your constructive comments to share with our management team. Your input helps us improve, and we hope to welcome you back to Fairfield Inn & Suites by Marriott Pigeon Forge and provide a better experience next time.The Fairfield Inn & Suites Team
4.0分
其他
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翻译提供方：Google
房间很棒，但是没有人来打扫房间或补充我们需要的东西
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酒店回复: Dear Monica,Thank you for sharing your experience. We're glad you loved our room, but we're sorry housekeeping didn't meet your expectations. We'll address this to ensure better service in the future.The Fairfield Inn & Suites Team
4.0分
情侣出游
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游览完多莉坞和凯兹科夫之后，晚上坐在壁炉旁真的很享受。
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酒店回复: Dear Paula,Thank you for your review. It's wonderful to hear that you enjoyed your nights by our fireplace after fun-filled days. We cannot wait to welcome you back soon. The Fairfield Inn & Suites Team
酒店回复: Dear Naveen,Thank you for staying with us and for your review. We are grateful for your positive rating; however, we apologize for any concerns with breakfast or noise. Please know our friendly team is always ready to assist however we can if you have questions or issues during your visit, as our goal is to ensure your comfort. It was an honor having you as our guest, and we hope you will consider a return visit so we have a second chance to surpass your expectations. The Fairfield Inn & Suites Team
酒店回复: We appreciate your feedback, and we're glad our friendly staff made you feel welcome. However, we apologize for any confusion with your reservation. We suggest reaching out to the booking site directly to discuss their role in this change. Should you be in the area again, please consider coming back to see us.The Fairfield Inn & Suites Team
3.0分
其他
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一部电梯坏了，所以等上去的时间很长，而且人满为患。
我们入住前洗发水、护发素和沐浴露的瓶子都没有装满。
很难回到大厅拿更多。
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酒店回复: Dear Brandy,Thank you for being our guest and sharing your feedback. Please know that our team takes great pride in ensuring our guests have all they need for a perfect visit so we are sorry you had a few concerns during your stay. Your comments are important to us and will be reviewed with the team. We look forward to welcoming you back and impressing you with our improvements.The Fairfield Inn & Suites Team
这家酒店满足了我们这次入住的目的……干净、安全、地理位置优越。入住登记的工作人员非常棒。我们预订的是带沙发床的特大床房。沙发床的床垫超级薄。我的体重不到100磅，却能感觉到床垫上每个弹簧和凸起。第一天晚上我几乎没睡好。我当时跟服务员反映过，她却漠不关心，还很讽刺。她说没有房间了，然后通知了经理，所以她的工作就完成了。一点解决问题的能力都没有！第二天晚上我又要了三条厚毯子，就盖在上面睡了。这让我第二天晚上睡得足够好，今天可以开车回家了。虽然我经常在费尔菲尔德酒店旅行，但我觉得是时候换一家了。早餐也很糟糕。锻炼结束后（只有一台跑步机还能用），我提前30分钟到达休息室。三个热餐托盘中有两个是空的。在服务员经过我们两次之后，我问是否还有食物上来。就在这时，她把一个托盘装满了鸡蛋。第三个托盘里放了一个羊角面包三明治。我通常都会去这家酒店，但这将是我最后一次了。希望这能帮到大家！
酒店本身不错，但客房服务隔天就打扫一次，而且从不清洁地板和水槽，甚至连纸巾和洗手液都没换过。入住时有便利的用品，但是！！！
我见过最友善的员工——每个人都在场——总是面带微笑，热情好客。就在鸽子谷的热闹中心，很棒
入住体验非常棒，工作人员也非常友好。当我侄女准备回家，提前结束行程时，他们表示理解，并且非常友善。
还不错。早餐不是最好的，但房间很干净。他们把泳池里的滑梯拆掉了，泳池里的蘑菇也碎了。
房间很棒，但是没有人来打扫房间或补充我们需要的东西
游览完多莉坞和凯兹科夫之后，晚上坐在壁炉旁真的很享受。
我们被安排在游泳池旁边的一楼，那里有一群吵闹的客人，他们几乎一直呆在游泳池里。早餐 - 早餐要在 9:30 开门，而他们早上 8:45 就吃完了燕麦粥 - 这很奇怪。
抵达后，我非常失望地得知我预订的两间大床房已经无法入住。我被告知“*******”联系了酒店，要求入住双人间。这真是一个意外，也让我们的旅行大打折扣。我要承认，办理入住手续时前台的工作人员非常友好，酒店确实为其中一间客房提供了小幅折扣以弥补不便。但是，我和丈夫以及我的父母更喜欢我们预订的房间。
一部电梯坏了，所以等上去的时间很长，而且人满为患。
我们入住前洗发水、护发素和沐浴露的瓶子都没有装满。
很难回到大厅拿更多。