酒店回复: Thank you for your kind review! We truly appreciate you staying with us and hope that we will see you again in the near future!
5.0分
其他
Very clean and comfortable. Breakfast was very good. Great value for the price! This is the only place I stay in anymore when I come to Albany.
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酒店回复: Hi Joseph, Thank you so much for your wonderful review! We’re delighted to hear that you found your room clean and comfortable, enjoyed our breakfast, and felt you received great value for your stay. It truly means a lot to us that we’ve become your go-to place when visiting Albany.We appreciate your loyalty and look forward to welcoming you back again soon!Warm Regards,
5.0分
家庭亲子
Exceptional service from the front desk staff! Very clean room, great pool, everything was so nice.
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酒店回复: Hi Denali, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the exceptional service from our front desk team and that your room and the pool met your expectations. It’s great to know everything was just right for your stay. We truly appreciate your feedback and hope to welcome you back again soon!Warm Regards,
2.0分
商务出差
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Be Aware of this hotel!
When I checked in they made me sign a form agreeing to pay $350 if I smoked in the room. I DO NOT smoke. When I got to my room it was very smoky obviously been smoked in. I went right back down to the desk to complain it seems that they make you sign agreement to pay $350 bucks then they give you a room that has been smoked in so they can charge you- this is a big scam run by the front desk- who probably pockets the $’s!! Watch out
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酒店回复: Hi Stewart, Thank you for sharing your concerns with us. We take feedback like yours very seriously and appreciate the opportunity to clarify our policies.When a guest chooses to pay for their stay in cash, it is our standard hotel policy to collect a $350 refundable deposit. This deposit is held strictly to protect against potential incidentals or damages, including smoking in the room. Unfortunately, despite our efforts and policies, some guests still choose to smoke in the rooms, and when that occurs, we do charge the responsible party accordingly.In your case, your deposit was fully refunded at the end of your stay, as no issues were found during your room inspection. We want to assure you that no staff member “pockets” deposits or fees—every charge and refund goes directly through our system with proper documentation and oversight.We also apologize for the smoky smell you encountered at check-in. That is not the experience we aim to provide, and we appreciate you bringing it to our attention immediately so we could address it for you.Your comfort and trust are very important to us. If you would like to discuss your stay further or if there is anything we can clarify, please feel free to reach out to us directly. We are always here to help.Warm Regards,
5.0分
其他
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Staff is always amazing. Clean rooms, clean communal eating area and good place to stay. Unfortunately came in Parents weekend for oregon state and the room prices were beyond excessive but same as everyone in town. Albany is a great alternative to staying directly in Corvallis in a pinch
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酒店回复: Hi JD, Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed our clean rooms, communal areas, and our amazing staff.We understand your concern regarding the rates during high-demand events like Parents Weekend at Oregon State. Albany often provides a convenient and comfortable alternative when options in Corvallis are limited. We appreciate your understanding and hope to welcome you back for another great stay in the future!Warm Regards,
4.0分
其他
Room and property were clean. Staff were welcoming and breakfast was very good. I was pleasantly surprised.
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酒店回复: Hi Stacie, Thank you for taking the time to share your experience! We’re delighted to hear that you found our rooms and property clean, enjoyed our welcoming staff, and were pleasantly surprised by the breakfast. Your kind words mean a lot to our team, and we look forward to welcoming you back for another great stay!Warm Regards,
5.0分
其他
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Really the only thing is the signage to find the driveway into the hotel. It is hidden behind a tree, more in the tree. Most difficult to find it. Outside of that it was great. They did run out of bottled water and fresh cookies which my husband was disappointed, I had him hyped up for them since my stay two weeks prior. Thank you for another good stay.
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酒店回复: Hi Rick, Thank you so much for sharing your feedback and for choosing to stay with us again! We’re happy to hear you had another enjoyable visit and appreciate your kind words about your overall experience. Your comments about the signage and the availability of bottled water and cookies are very helpful — we’ll certainly look into these areas to ensure a smoother and more consistent experience for all our guests.We truly value your continued loyalty and hope to welcome you and your husband back soon — with plenty of cookies waiting!Warm Regards,
5.0分
其他
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The breakfast had a nice variety of things and was good quality. The staff was friendly and helpful. The room was very clean and spacious. Parking was well lit.
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酒店回复: Hi Linda, Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our breakfast selection and found it to be of great quality. It’s wonderful to know our friendly team and clean, spacious rooms helped make your stay comfortable. We also appreciate your mention of our well-lit parking — we want every part of your visit to feel safe and convenient. We look forward to welcoming you back again soon!Warm Regards,
这是一家很棒的酒店，员工很优秀，早餐很棒，床也很舒服。
从大厅的装潢到房间的配置都非常的满意，早餐也基本上都符合了一般的需要。如果要让我推荐，我希望大家以后有机会到这附近，可以选择这一家饭店。饭店服务人员也非常亲切
前台的热情和住宿的清洁度
我真的很喜欢友好的前台以及游泳池和桑拿浴室。而且住宿环境和环境都很干净，我很喜欢。
Very clean and comfortable. Breakfast was very good. Great value for the price! This is the only place I stay in anymore when I come to Albany.
Exceptional service from the front desk staff! Very clean room, great pool, everything was so nice.
Be Aware of this hotel!
When I checked in they made me sign a form agreeing to pay $350 if I smoked in the room. I DO NOT smoke. When I got to my room it was very smoky obviously been smoked in. I went right back down to the desk to complain it seems that they make you sign agreement to pay $350 bucks then they give you a room that has been smoked in so they can charge you- this is a big scam run by the front desk- who probably pockets the $’s!! Watch out
Staff is always amazing. Clean rooms, clean communal eating area and good place to stay. Unfortunately came in Parents weekend for oregon state and the room prices were beyond excessive but same as everyone in town. Albany is a great alternative to staying directly in Corvallis in a pinch
Room and property were clean. Staff were welcoming and breakfast was very good. I was pleasantly surprised.
Really the only thing is the signage to find the driveway into the hotel. It is hidden behind a tree, more in the tree. Most difficult to find it. Outside of that it was great. They did run out of bottled water and fresh cookies which my husband was disappointed, I had him hyped up for them since my stay two weeks prior. Thank you for another good stay.
The breakfast had a nice variety of things and was good quality. The staff was friendly and helpful. The room was very clean and spacious. Parking was well lit.