酒店回复: Hello Michael, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

酒店回复: Dear Guest, We apologize for any inconvenience you experienced during your stay with us. We value our guests' feedback and will address the issues you mentioned to prevent them from happening in the future. If you have any further concerns, please don't hesitate to get in touch with us directly.

酒店回复: Hello Jazminicka,We appreciate your kind words regarding our staff and are delighted to hear that you enjoyed your stay with us. Your recommendation means a lot to us. If you have any suggestions for us to further improve our services, please feel free to reach out.

酒店回复: Hello Eric,We are pleased to hear you found our hotel quiet and neat. We aim to provide a peaceful and clean environment for all our guests to enjoy their stay to the fullest. Should you choose to stay with us again in the future, we hope to exceed your expectations once more.

酒店回复: Hello Lamar, We're sorry to hear about your experience and appreciate your feedback to help us improve our service. If you have any further concerns, please contact our management directly for further assistance. Thank you for staying with us.

酒店回复: Hello Claudia,Thank you for sharing your experience. We're glad to hear you found our staff friendly and enjoyed the location. However, we take cleanliness very seriously and will ensure your feedback is communicated to the appropriate team. We strive to provide a safe and comfortable environment for all guests. Your comments regarding your stay are appreciated and will help us improve.

酒店回复: Hello Tonya,Thank you for sharing your feedback regarding your room request. We strive to accommodate all guest preferences and apologize for the inconvenience this caused during your stay. Your comments are valuable, and we will ensure they are reviewed to enhance the experience for future guests. We appreciate your understanding and hope to welcome you back for a more satisfactory visit.

酒店回复: Hello Daniela, Thank you for sharing your feedback. We understand that timely room cleaning and a comfortable temperature are essential during your stay. We appreciate your comments regarding the air conditioning, and we're glad to hear it was addressed. Your experience is important to us, and we will pass your insights on to the appropriate team for consideration in our ongoing efforts to improve guest satisfaction.