Don't be fooled by the pictures online. This is one of the dirtiest hotels my wife and I have ever stayed at with this hotel chain. Normally, Quality Inn is a fairly decent hotel to stay at. Not this one. When we arrived, I went into check in, and there was a short wait, and the desk area was well-maintained. However, as soon as we begin, walking down the hallway to the hotel room, the carpeting in the hallway was filthy, and there was quite a bit of debris. After entering the room, there was no carpeting, but the floors were dirty. The baseboards in the hotel room were falling off, and the bathroom was in ill repair. even the towels were showing yellowing. At check-in, there was a gentleman that returned to the desk as I was checking, in who complained that the room he had been assigned, was already occupied. This turned out to be a forewarning for my wife and myself, because at 1:45 AM, my wife and I were awakened when an employee tried to enter our room. When I got up to open the door, the woman standing there, said she was very sorry, she was told that room was vacant. This seems to be a trend at this particular hotel. I have been a member of Choice Hotels for 23 years, and generally, I am very satisfied with the hotels I have stayed at. I wouldn't recommend this hotel to anyone.
1.0分
其他
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Get a 1 star only because we were refunded. Needed a room just to get some rest. Booked without reading reviews like I usually would. Won't happen again! Entered room with bathroom lights on, couch cushions disrupted, door security latch broken, and odor in the room. Bed looked clean enough to tolerate as we needed rest. Used bathroom only to find blood splatter all over the walls! Left room, went to front desk and said thanks but no thanks (offered another room)! We left without refunded, but received after phone call the next day.
1.0分
家庭亲子
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This is by far the worst hotel I have ever been too!! There were stains on the floor and couch. The headboard on the bed had cloth on it that was ripped. All the tables were messed up. The walls had paint chips all over. The window was about 12 inches up from the floor with no screen that opened all the way where if a kid got it opened they could easily fall out. The only reason I stayed is because we booked through a third party so they wouldn’t refund the money.
1.0分
家庭亲子
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Worst ever. There is no breakfast...but you wouldn't want to eat anything these people are cooking anyway. Dirty....everything is so dirty. Curtains are broken, you can see right into several rooms. The pool area is nasty....clogged drains and standing water everywhere. Important to note...this is a MOTEL that they built a roof over and now call a hotel. The sign out front and the website adverise breakfast....they charge you the same....but that isn't a true thing. Cabinets are broken in the rooms. Tub/shower is cracked. Multiple windows are broken and taped. Place smells like a wet dog. Map says there is laundry.....didn't find that either. Go somewhere else. Homeless people won't even stay here
1.0分
独自旅行
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PSA: Google "Quality Inn Corporate" to get your refund (vs. trying to go through the front desk-as they will make excuses and avoid you) for this disgusting, filthy, unsafe joke of a hotel! (You deserve your money back, as it's COMPLETE false advertising and the scariest hotel I've EVER seen!) The pictures of the website are false advertising (as they portray clean rooms with nice furniture and bedding). Couldn't be further from the HORROR of a reality!!!!! I've never seen something so horriffic in 25 years of hotel stays!!!! INSTEAD, when you arrive, your hotel room is in a longterm-rental space where you will share space with (sketchy) people who reside there long-term. The parking lot is full of drug deals, people without teeth and half-dressed wandering, broken down cars, people carrying weapons (yes, I passed a man with a knife on my way through the parking lot), cops called constantly, so you will definitely feel afraid leaving your car there. If you're brave enough to park and continue into the (run-down/sketchy) building through the "security door" (where you are supposed to insert your hotel card to access the building for "security"), you will find the security DOES NOT WORK and the access to the building is open/unlocked for anyone to enter!!!! (***). Then, you will wander down a dimly-lit hallway with carpet that looks like it hasn't been vacuumed in months/if ever (there was literally crunchy food ground into the carpet!!!) with HORRENDOUS odor (a combination of body odor, mold, and microwave meals) permeating the air to where you feel you'll be sick. THEN, when you finally do get through the maze of sketchy characters to your room, you will find there is NO CARPET (sheer linolium/concrete), all lamps unplugged, mismatched/beat up/stained furniture, and a sliding glass door that doesn't lock with janky curtains haphazardly hanging/covering only part of it. Every surface is grimy/filthy. Table tops are covered with sticky stuff, stains, and scuff marks. The beds and couches have stains on them. There is liquid (urine maybe?) on the (cement) floor. The mattress has bed bugs and/or boogers crusted into the seam (yuck, yuck, yuck!!!!) and no headboard attached to the wall. FIre alarm and ceiling have a bug spatter or mildew/mold spackled on it in addition to a layer of yellow grime............is this real????? :( If you're like me, you will RUN FOR THE HILLS as you've never seen something so unsafe/scary/disgusting, and run right back to the front desk to demand a refund so you can leave. Front desk staff will be evasive and unhelpful in processing the refund and allude it's YOUR FAULT because you booked through a 3rd party company and give you an email for "Felicia at corporate" who will never respond. Finally (after attempting to work directly with the front desk staff for 24 hours-who continued ignoring me), I googled Corporate for Quality Inn, I got through to a person who apologized for my terrible "stay" and processed my
5.0分
独自旅行
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The staff here was incredible!! The pool area is gorgeous! And the price was great! Right off the interstate, within walking distance of several restaurants! Ft Collins is beautiful! You can see all the lush trees and mountains right outside!
超爱泳池区,很赞!
太脏了,从大堂到房间,更别提公共区域了。早餐简直没法说,完全不能接受,连咖啡都是凉的,也没什么吃的。总之一句话:赶紧避开这家酒店!
入住酒店后,发现床裙上有呕吐物,灯不亮,露台门被螺丝钉固定死了,没法开窗通风。房间里弥漫着烟味。
住到第四晚,我要求更换床上用品。客房服务员收走了旧床品,但经过多次催促,两天后才送来新的。
退房前一天,前台在10点45分打电话给我,要求我们撤离大楼,因为隔壁房间有个人要用步枪射击。我们离开房间后,走廊里全是警察。因为我们的车被围住了,所以无法离开酒店。酒店没有给出任何道歉或折扣。
酒店设施介绍说有酒吧和欧陆式早餐,但这两项都没有提供。早餐是预包装的松饼和咖啡。酒吧因季节原因关闭了。这家酒店急需大翻修。
Don't be fooled by the pictures online. This is one of the dirtiest hotels my wife and I have ever stayed at with this hotel chain. Normally, Quality Inn is a fairly decent hotel to stay at. Not this one. When we arrived, I went into check in, and there was a short wait, and the desk area was well-maintained. However, as soon as we begin, walking down the hallway to the hotel room, the carpeting in the hallway was filthy, and there was quite a bit of debris. After entering the room, there was no carpeting, but the floors were dirty. The baseboards in the hotel room were falling off, and the bathroom was in ill repair. even the towels were showing yellowing. At check-in, there was a gentleman that returned to the desk as I was checking, in who complained that the room he had been assigned, was already occupied. This turned out to be a forewarning for my wife and myself, because at 1:45 AM, my wife and I were awakened when an employee tried to enter our room. When I got up to open the door, the woman standing there, said she was very sorry, she was told that room was vacant. This seems to be a trend at this particular hotel. I have been a member of Choice Hotels for 23 years, and generally, I am very satisfied with the hotels I have stayed at. I wouldn't recommend this hotel to anyone.
Get a 1 star only because we were refunded. Needed a room just to get some rest. Booked without reading reviews like I usually would. Won't happen again! Entered room with bathroom lights on, couch cushions disrupted, door security latch broken, and odor in the room. Bed looked clean enough to tolerate as we needed rest. Used bathroom only to find blood splatter all over the walls! Left room, went to front desk and said thanks but no thanks (offered another room)! We left without refunded, but received after phone call the next day.
This is by far the worst hotel I have ever been too!! There were stains on the floor and couch. The headboard on the bed had cloth on it that was ripped. All the tables were messed up. The walls had paint chips all over. The window was about 12 inches up from the floor with no screen that opened all the way where if a kid got it opened they could easily fall out. The only reason I stayed is because we booked through a third party so they wouldn’t refund the money.
Worst ever. There is no breakfast...but you wouldn't want to eat anything these people are cooking anyway. Dirty....everything is so dirty. Curtains are broken, you can see right into several rooms. The pool area is nasty....clogged drains and standing water everywhere. Important to note...this is a MOTEL that they built a roof over and now call a hotel. The sign out front and the website adverise breakfast....they charge you the same....but that isn't a true thing. Cabinets are broken in the rooms. Tub/shower is cracked. Multiple windows are broken and taped. Place smells like a wet dog. Map says there is laundry.....didn't find that either. Go somewhere else. Homeless people won't even stay here
PSA: Google "Quality Inn Corporate" to get your refund (vs. trying to go through the front desk-as they will make excuses and avoid you) for this disgusting, filthy, unsafe joke of a hotel! (You deserve your money back, as it's COMPLETE false advertising and the scariest hotel I've EVER seen!) The pictures of the website are false advertising (as they portray clean rooms with nice furniture and bedding). Couldn't be further from the HORROR of a reality!!!!! I've never seen something so horriffic in 25 years of hotel stays!!!! INSTEAD, when you arrive, your hotel room is in a longterm-rental space where you will share space with (sketchy) people who reside there long-term. The parking lot is full of drug deals, people without teeth and half-dressed wandering, broken down cars, people carrying weapons (yes, I passed a man with a knife on my way through the parking lot), cops called constantly, so you will definitely feel afraid leaving your car there. If you're brave enough to park and continue into the (run-down/sketchy) building through the "security door" (where you are supposed to insert your hotel card to access the building for "security"), you will find the security DOES NOT WORK and the access to the building is open/unlocked for anyone to enter!!!! (***). Then, you will wander down a dimly-lit hallway with carpet that looks like it hasn't been vacuumed in months/if ever (there was literally crunchy food ground into the carpet!!!) with HORRENDOUS odor (a combination of body odor, mold, and microwave meals) permeating the air to where you feel you'll be sick. THEN, when you finally do get through the maze of sketchy characters to your room, you will find there is NO CARPET (sheer linolium/concrete), all lamps unplugged, mismatched/beat up/stained furniture, and a sliding glass door that doesn't lock with janky curtains haphazardly hanging/covering only part of it. Every surface is grimy/filthy. Table tops are covered with sticky stuff, stains, and scuff marks. The beds and couches have stains on them. There is liquid (urine maybe?) on the (cement) floor. The mattress has bed bugs and/or boogers crusted into the seam (yuck, yuck, yuck!!!!) and no headboard attached to the wall. FIre alarm and ceiling have a bug spatter or mildew/mold spackled on it in addition to a layer of yellow grime............is this real????? :( If you're like me, you will RUN FOR THE HILLS as you've never seen something so unsafe/scary/disgusting, and run right back to the front desk to demand a refund so you can leave. Front desk staff will be evasive and unhelpful in processing the refund and allude it's YOUR FAULT because you booked through a 3rd party company and give you an email for "Felicia at corporate" who will never respond. Finally (after attempting to work directly with the front desk staff for 24 hours-who continued ignoring me), I googled Corporate for Quality Inn, I got through to a person who apologized for my terrible "stay" and processed my
The staff here was incredible!! The pool area is gorgeous! And the price was great! Right off the interstate, within walking distance of several restaurants! Ft Collins is beautiful! You can see all the lush trees and mountains right outside!