We could have stayed at a much nicer place nearby for the same price. Book some place else.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. We strive to offer clean, comfortable accommodations at a fair value, and we appreciate your comments as they help us identify areas for improvement.General ManagerEcono Lodge Lee – Great Barrington
3.0分
情侣出游
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Toilet made noise any time anyone in the complex flushed the toilet. We kept the door closed so it would not wake us while sleeping. The freezer needed defrosting. Very limited continental breakfast, more healthy choices such as yogurt, banana may be good additional options.
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酒店回复: Thank you for your feedback. We apologize for the inconvenience and appreciate you bringing these issues and suggestions to our attention as we work to improve.General ManagerEcono Lodge Lee – Great Barrington
2.0分
其他
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The beds, pillows and linens were clean and comfortable. The receptionist was helpful and polite. The room was tidy, but dust on lamps and window sill, dirty fingerprints on doors and woodwork. The bathroom door wouldn’t close. Basically, the condition was run down and poorly maintained. Paint splatters on the floor. Black marks in the tub. We wiped all fixtures and switches with Clorox wipes. I would not recommend or stay again.
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酒店回复: Thank you for sharing your feedback. We apologize for the issues you encountered during your stay and appreciate you bringing them to our attention. Your comments will help us address maintenance and housekeeping concerns as we work to improve our guest experience.General ManagerEcono Lodge Lee – Great Barrington
2.0分
商务出差
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The staff was friendly and the checkin process was fine. The room was not very clean, with dust and hair on the floor. The bathroom was in need of attention and there was no shower curtain in the bathroom. I didn't ask for one, because I didn't want to shower in it anyway because it was not very clean either. The outdoor deck was very very weathered but it was nice to have outdoor access... no seating available though. I would not recommend this lodging. And it was expensive for what I got.
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酒店回复: Dear Guest,We regret that your stay wasn’t satisfactory. Our team is already reviewing the points you mentioned to make necessary improvements.
4.0分
其他
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I liked the inclusion of fresh fruit for the breakfast. I noticed that the refrigerator/freezer had not been defrosted (much buildup of ice so had not been defrosted). The toilet kept making a loud noise every 10 minutes or so. So, the first couple nights it made it difficult to fall asleep. I wondered about the cleanliness of the room as I found crumbs on the floor. The manager responded well to my request for a stopper for the tub. This came about because on the first night I tried to take a tub bath and the water kept running down the drain.
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酒店回复: Dear Dorene,Thank you for your feedback. We’re glad you enjoyed the fresh fruit at breakfast and appreciate your comments, which help us improve. We’ll address the maintenance and housekeeping issues you mentioned right away.Econo Lodge Lee - Great Barrington
4.0分
其他
Good location, very clean room. The negative was thin walls which could make it noisy if it was busy
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酒店回复: Dear Mary,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Lee - Great Barrington.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Econo Lodge Lee - Great Barrington
3.0分
其他
Lee Econolodge
Depressing, key was problematic.
Friendly desk person. Decent location.
Clean, pet-friendly.
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酒店回复: Dear Guest,We appreciate your honest review. Glad you enjoyed the clean, pet-friendly stay — we’ll take care of the key issue you noted.Econo Lodge Lee - Great Barrington
4.0分
情侣出游
Stayed one night just because we had been driving for 10 hours but nice place for the price.
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酒店回复: Dear Guetst,Happy to hear you had a comfortable stay and found good value with us.
有点旧,但干净、舒适,服务也很好。
这个地方完全没有维护过。浴室让人非常失望;门关不严,墙壁很脏还有洞,浴缸又脏又有污渍,浴帘以前应该是白色的,现在已经发黄,上面还有一个大洞,马桶座也一直在滑动。
毛巾又旧又黄,还有异味。
提供的洗漱用品也不够,我们不得不去多要了一些。
总之,我完全不推荐这个地方。
去别家吧。
We could have stayed at a much nicer place nearby for the same price. Book some place else.
Toilet made noise any time anyone in the complex flushed the toilet. We kept the door closed so it would not wake us while sleeping. The freezer needed defrosting. Very limited continental breakfast, more healthy choices such as yogurt, banana may be good additional options.
The beds, pillows and linens were clean and comfortable. The receptionist was helpful and polite. The room was tidy, but dust on lamps and window sill, dirty fingerprints on doors and woodwork. The bathroom door wouldn’t close. Basically, the condition was run down and poorly maintained. Paint splatters on the floor. Black marks in the tub. We wiped all fixtures and switches with Clorox wipes. I would not recommend or stay again.
The staff was friendly and the checkin process was fine. The room was not very clean, with dust and hair on the floor. The bathroom was in need of attention and there was no shower curtain in the bathroom. I didn't ask for one, because I didn't want to shower in it anyway because it was not very clean either. The outdoor deck was very very weathered but it was nice to have outdoor access... no seating available though. I would not recommend this lodging. And it was expensive for what I got.
I liked the inclusion of fresh fruit for the breakfast. I noticed that the refrigerator/freezer had not been defrosted (much buildup of ice so had not been defrosted). The toilet kept making a loud noise every 10 minutes or so. So, the first couple nights it made it difficult to fall asleep. I wondered about the cleanliness of the room as I found crumbs on the floor. The manager responded well to my request for a stopper for the tub. This came about because on the first night I tried to take a tub bath and the water kept running down the drain.
Good location, very clean room. The negative was thin walls which could make it noisy if it was busy
Lee Econolodge
Depressing, key was problematic.
Friendly desk person. Decent location.
Clean, pet-friendly.
Stayed one night just because we had been driving for 10 hours but nice place for the price.