Service Animal families should have own building for to dogs barking; security and staff need to take action with smoking in rooms and ask them to leave; all pools should be allowed guests to take own drinks to pool n Jaquizzi and not made to spend extra money. This is however a beautiful resort. Clean and friendly.
5.0分
家庭亲子
Nice property, great pools, splash pads, easy walk to LegoLand, public pickleball courts close drive to resort.
2.0分
商务出差
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This place treats you like you are walking out to a private beach daily. You are not! they have an expensive parking policy that they are unwilling to reconsider when hosting RCI members who do not own Hilton property. I was hit with a $245 parking fee. My car was parked out in the open, no covered parking at all and plenty availability to use. Still don't understand why they charge for your car to get dirty daily while sitting on open space. Unit was not great either. Appliances are old. They did not provide enough cleaning supplies for the kitchen, and not enough for bathrooms. My unit had trash left under the sink. Shampoo and conditioner bottle inside the shower were almost empty. I will not stay here again!
5.0分
其他
A beautiful resort. Grounds are well maintained and rooms are very clean and spacious. Love the pools and hot tubs. We'll be back.
2.0分
其他
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The noise level is high, and I can hear people walking above my room all the time. Thus, I had to relocate. Furthermore, the kitchen got flooded after cleaning, and I had to move as well. I would not visit this resort again.
他们没有做彻底的盘点，我们没有铲子，没有烤盘。我们到达时电视无法使用。软垫磨损了。墙壁薄如纸，可以通过电视听到邻居的谈话。凌晨 4 点被邻居的闹钟吵醒。尽管多次向前台求助，但还是持续了 45 分钟。我们的房间从停车场到前门有陡峭的楼梯，没有电梯。
我在 VIP 度假套餐上有过一次糟糕的经历，因为一位销售主管在我进行分时度假演示后将我标记为不合格。我准时到达，准备花 90 分钟时间，但他似乎想让我退出，因为我对购买不感兴趣，所以他让我在 45 分钟后填写了一份表格。我问他这是否是愚蠢的行为，会导致额外的费用，他说绝对不会！然而第二天我接到一个电话，因为他报告说我已经和我的伴侣结婚或同居了。他知道这两件事都不是真的。这次经历让我非常紧张，我浪费了几个小时的假期，不得不确保我不会被收取更多费用或不得不参加第二次演示。此外，销售主管 (Lance) 在让我填写表格之前对我的关系说了一些粗鲁的话 (他说我的非同居伴侣没有对我做出承诺，因为他没有参加旅行)。我震惊了，措手不及，所以我没有回应，只是说了“哎哟”。表格很短，我清楚地注明我没有结婚，也没有与伴侣同居——最终我有资格参加旅行，事情也最终解决了。这一切都非常不愉快，我永远不会参加分时度假旅行，也不会考虑以后再参加。最好的部分是床很舒服，但总体位置不适合去海滩，度假村很一般，我与推销员的经历给我的一周假期留下了污点。
从入住到退房，我们的女孩之旅都很特别。接待处的凯文是我见过的接待我们和朋友最好的人之一。他从一开始就让这次旅行变得特别！很棒的分时度假，风景优美，员工很棒。很棒的旅行。
始终如一的度假村位置，提供最优质的服务和满意度。到目前为止，我们已经在这里住过 5 次，每次都很开心。
这里是全年享受宜人气候和海滩的好地方。卡尔斯巴德是一个散步的好地方。
Service Animal families should have own building for to dogs barking; security and staff need to take action with smoking in rooms and ask them to leave; all pools should be allowed guests to take own drinks to pool n Jaquizzi and not made to spend extra money. This is however a beautiful resort. Clean and friendly.
Nice property, great pools, splash pads, easy walk to LegoLand, public pickleball courts close drive to resort.
This place treats you like you are walking out to a private beach daily. You are not! they have an expensive parking policy that they are unwilling to reconsider when hosting RCI members who do not own Hilton property. I was hit with a $245 parking fee. My car was parked out in the open, no covered parking at all and plenty availability to use. Still don't understand why they charge for your car to get dirty daily while sitting on open space. Unit was not great either. Appliances are old. They did not provide enough cleaning supplies for the kitchen, and not enough for bathrooms. My unit had trash left under the sink. Shampoo and conditioner bottle inside the shower were almost empty. I will not stay here again!
A beautiful resort. Grounds are well maintained and rooms are very clean and spacious. Love the pools and hot tubs. We'll be back.
The noise level is high, and I can hear people walking above my room all the time. Thus, I had to relocate. Furthermore, the kitchen got flooded after cleaning, and I had to move as well. I would not visit this resort again.