酒店回复: ello Andrée,   We’re so delightful you shared your feedback following your stay at Red Roof Inn Kenly - I-95. Your positive feedback regarding a 4/5 experience with our welcoming hotel is very much appreciated, we are happy to see you were satisfied and comfortable during your stay along with our helpful staff which is wonderful news to us. We aim to deliver a positive experience for all our guests and we're delightful you were satisfied with your stay. We’d love to welcome you back to this location or any of our other Red Roof properties. Should you be planning a future visit.Thank you and take care,ShemarRed Roof Management RediResponse Specialist

酒店回复: Chère Maryse,Merci d'avoir pris le temps de rédiger un avis sur votre séjour au RED ROOF INN KENLY - I-95. C'est tellement réconfortant d'apprendre que vous avez été satisfait de notre installation impeccablement propre et de notre personnel accueillant. Les commentaires positifs de nos clients, comme le vôtre, sont toujours un encouragement pour tout notre personnel Red Roof alors que nous nous efforçons d'améliorer continuellement la qualité de nos services.Encore une fois, merci d'avoir publié votre avis. Nous sommes impatients de vous revoir parmi nous à l'avenir.Sincèrement,SamanthaGestion du toit rougeSpécialiste RediResponse

酒店回复: Merci pour le partage, Denis. L'équipe du RED ROOF INN KENLY - I-95 a été attristée de savoir que votre séjour n'était pas idéal, comme en témoigne votre note de 2/10. Veuillez accepter nos excuses pour les entraves à votre séjour. Vos commentaires sont essentiels car nous visons à nous améliorer.Merci d'avoir soulevé vos préoccupations et tout le meilleur dans vos futurs voyages.Sincèrement,Kerry-LeeSpécialiste RediResponse

酒店回复: Chère Maryse,Le personnel et moi apprécions vos commentaires après votre récente visite au RED ROOF INN KENLY - I-95. Vous avez souligné nos tarifs avantageux et notre très bon accueil. Chez Red Roof, notre objectif est d'offrir des expériences exceptionnelles à tous nos clients et nous sommes heureux d'y être parvenus grâce à votre visite. Des commentaires comme le vôtre sont toujours un encouragement car nous visons à améliorer la qualité de l'expérience de nos clients en fournissant des services exceptionnels. Sachez que vous êtes un invité précieux et que nous sommes reconnaissants pour votre patronage.Merci encore pour votre retour. Nous espérons vous accueillir à nouveau très bientôt.Sincèrement,Kerry-LeeGestion du toit rougeSpécialiste RediResponse

酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Kenly - I-95. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible state of the bathroom and toiletries you may have encountered.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,ZinniaRed Roof ManagementRediResponse Specialist

酒店回复: Dear Esteemed Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Kenly – I-95. My sincere apologies for the issues you experienced with your room. Furthermore, we apologize for the mold in the shower and the significant gap in the door.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,AnnRed Roof ManagementRediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Kenly - I-95. It's wonderful to hear that you had another great stay with us! We're especially glad to know that you found our desk clerk to be extremely helpful. We aim to provide you with an exceptional experience at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,HannahRed Roof Management RediResponse Specialist

酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Kenly – I-95. I am disappointed that your experience did not meet your expectations. We're sorry to learn that your stay was marred by the condition of the bathroom and the paint. This is not reflective of the standards we strive for.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ShennaRed Roof ManagementRediResponse Specialist