酒店回复: Dear Barry,We’re sorry your stay did not meet expectations. Your feedback has been shared with our team so we can address any issues and improve. Thank you for letting us know.Sincerely,The Rodeway Inn Team
4.0分
其他
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It was not the Hilton but then, neither was the price. It was clean and mostly quite and the gal at the front desk was a delight and fun to talk to... For the money spent,, it was well worth it and we would stay again if in the area
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酒店回复: Dear Joseph,Thank you for your kind feedback! We’re glad you found your room clean and quiet, and that our front desk made your stay enjoyable. We appreciate your comments and look forward to welcoming you back whenever you’re in the area.Sincerely,The Rodeway Inn Team
1.0分
其他
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I recently stayed at hotel, and I would like to share some feedback about my room. Unfortunately, I found many cockroaches in the room, and it was not clean. There was also an unpleasant smell, and the floor was dirty.
Because of these issues, I stayed only about four hours and then decided to leave and go to another place. I was very disappointed with the condition of the room, as I expected a cleaner and more comfortable stay.
I hope you will take this feedback seriously and improve the cleanliness for future guests
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酒店回复: Dear Youssef,We sincerely apologize for the condition of your room and the negative experience you had. Cleanliness and guest comfort are our top priorities, and your feedback has been shared immediately with our housekeeping and management teams for thorough review. We take this very seriously and are committed to improving so future guests do not encounter these issues. Thank you for bringing this to our attention.Sincerely,The Rodeway Inn Team
2.0分
商务出差
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Clearly, the pictures on their website don't reflect reality.
On my first day, the toilet was clogged and after asking two times for come and service the room with no luck, they asked me to come and get the plunger and fix the toilet myself. The room was definitely previously occupied by a smoker. Overall the clean was not very clean, but I guess it comes with the price, right?
Lastly the free breakfast is not really a breakfast (only toast, cereals)
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酒店回复: Dear Biagio,We sincerely apologize for the issues you experienced during your stay. The concerns you raised regarding cleanliness, maintenance, and the breakfast offerings are taken very seriously, and we have shared your feedback with our housekeeping and management teams for immediate review. We regret that your experience did not meet expectations and appreciate you bringing these matters to our attention.Sincerely,Rodeway Inn Team
5.0分
情侣出游
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You definitely do get what you pay for, this obviously isn’t a top notch hotel but it’s definitely not the worst! it’s good for like 1-3 people id say. the rooms are smaller but it’s not bad if im being homest. for the price you pay, its worth it. it’s quiet, we had no problems other than some outlets not working and the AC slightly leaking which was not that big of a deal for the 2 nights we did stay. the pool is not open but they do have some free breakfast options! also a lot of stores and the mall right down the road!
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酒店回复: Dear Logan,Thank you for your detailed review! We’re glad to hear you found your stay comfortable, quiet, and good value for the price. Your feedback regarding the outlets and AC has been shared with our maintenance team for attention. We appreciate your kind words and hope to welcome you back on your next visit!Sincerely,Rodeway Inn Team
3.0分
情侣出游
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The lady was rude immediately about my company the area is around a lot of stuff but looks like a druggie area also but I can say check out and in went smooth and the room was decent and clean for the price you pay , you get what you pay for nothing more
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酒店回复: Thank you for sharing your feedback. We sincerely apologize if any interaction with our staff came across as rude — that is never our intention. We’re glad to hear that check-in and check-out went smoothly and that you found the room decent and clean. Your comments are valuable and will help us improve both service and guest experience.Sincerely,Rodeway Inn Team
这家酒店的前台态度不太好，老是忽略我，而且房间里有蟑螂。
服务还不错。泳池里没水（对我来说不是问题，但对别人可能就不一定了）。我被收了25美元的押金，原因不明，但押金从未在我的信用卡上实际扣款，所以我也没什么好抱怨的。所谓的“美味早餐”令人失望：我们只有烤面包配果酱，或者两种麦片——比如乐事果味圈和家乐氏玉米片可供选择。如果你只是想找个地方预算有限地凑合一晚，那么罗德威酒店倒是挺合适的。
酒店已经非常旧了，虽然位置非常好，对面有餐厅，旁边有餐厅。洗澡间的水，一半漏掉，一半在花洒，早餐只有面包，还有玉米片。如果玉米片没有牛奶了，问他要他还说没有。住两天，第一天没有收拾房间，第2天我们离开的时候可能才会收拾。没有风筒，但是有微波炉和冰箱。1楼的房间比较小
它算不上最好，但速8酒店比Rodeway好了一千倍不止！
坏的
It was not the Hilton but then, neither was the price. It was clean and mostly quite and the gal at the front desk was a delight and fun to talk to... For the money spent,, it was well worth it and we would stay again if in the area
I recently stayed at hotel, and I would like to share some feedback about my room. Unfortunately, I found many cockroaches in the room, and it was not clean. There was also an unpleasant smell, and the floor was dirty.
Because of these issues, I stayed only about four hours and then decided to leave and go to another place. I was very disappointed with the condition of the room, as I expected a cleaner and more comfortable stay.
I hope you will take this feedback seriously and improve the cleanliness for future guests
Clearly, the pictures on their website don't reflect reality.
On my first day, the toilet was clogged and after asking two times for come and service the room with no luck, they asked me to come and get the plunger and fix the toilet myself. The room was definitely previously occupied by a smoker. Overall the clean was not very clean, but I guess it comes with the price, right?
Lastly the free breakfast is not really a breakfast (only toast, cereals)
You definitely do get what you pay for, this obviously isn’t a top notch hotel but it’s definitely not the worst! it’s good for like 1-3 people id say. the rooms are smaller but it’s not bad if im being homest. for the price you pay, its worth it. it’s quiet, we had no problems other than some outlets not working and the AC slightly leaking which was not that big of a deal for the 2 nights we did stay. the pool is not open but they do have some free breakfast options! also a lot of stores and the mall right down the road!
The lady was rude immediately about my company the area is around a lot of stuff but looks like a druggie area also but I can say check out and in went smooth and the room was decent and clean for the price you pay , you get what you pay for nothing more