酒店回复: Dear Mario,Thank you for sharing your feedback. We apologize that the cleanliness of your room did not meet your expectations. We take cleanliness very seriously and will address this with our housekeeping team to ensure improvements are made. Additionally, we sincerely regret the confusion regarding the breakfast offering. We understand how important this amenity is, and we will review our website to ensure that all information is accurate and communicated.Sincerely,Management Team
4.0分
家庭亲子
原文
翻译提供方：Google
我一直在做所有事情
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酒店回复: Dear Geudi,Thank you for sharing your feedback with us, We are glad you had amazing stay with us. We look forward to seeing you again in future travels.Sincerely Super 8 Management
3.0分
其他
原文
翻译提供方：Google
纠正多于基础。
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酒店回复: Dear Anne-Marie,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and serves as a constant reminder of why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
2.0分
其他
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I had a 3 night stay. When I returned to my room on both night 2 and 3, my room key would not work and I had to go to the office to have it fixed. The lady working the desk was on her phone both times and did not even look up until I spoke up. There was no apology for my trouble or anything. Just “What is your room number?”
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酒店回复: Thank you for sharing your feedback, we are sorry to hear we didn’t meet your expectations. We will share your concerns with housekeeping staff . We hope you consider as in your future travels
1.0分
情侣出游
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Reviews on ******* are not accurate and I learned that the hard way. Room smells like mildew and bed was not cleaned had to buy our own blankets and air spray just to make it bearable.
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酒店回复: Thank you for sharing your feedback, we are sorry to hear we didn’t meet your expectations. We will share your concerns with housekeeping staff . We hope you consider as in your future travels
2.0分
其他
Mold in the first room. Second room was better however, it still didn't smell completely clean and mold free.
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酒店回复: Dear Anthony,Thank you for sharing your feedback. We’re very sorry to hear about the mold issue and that your stay did not meet expectations. Your comments are important and will be addressed immediately with our housekeeping and maintenance teams to ensure a cleaner and more comfortable experience for future guests. We sincerely apologize for the inconvenience.Sincerely,Management Team
2.0分
其他
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Had to keep moving rooms. First one was a smoking room when I asked for non-smoking, next one smelled moldy, next one tv didn't work. On the positive side, the front desk staff person was very responsive and always tried to help fix things.
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酒店回复: Dear Rhonda,Thank you for your feedback. We’re sorry to hear about the room changes and the inconveniences you experienced, but we’re glad our front desk staff was responsive and worked to assist you. Your comments will help us improve and ensure a smoother stay for our future guests.Sincerely,Management Team
2.0分
其他
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Wasn't real happy w breakfast barely offered and OJ MACHINE CUT OFF FOR BREAKFAST SUNDAY. SHULD HAVE MORE CHOICES THAN JUST MUFFINS. CEAREAL- MILK- MAYB TOASTER AND BREAD FOR TOWST AND JELLY? CHEAP AS MUFFINS. WASNT CRAZY BOUT FD STAFF!
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酒店回复: Dear Sheri,Thank you for taking the time to share your feedback. We're truly sorry to hear that our breakfast did not meet your expectations. We understand how important a well-rounded breakfast is to start the day right, and we regret that the limited options and issues with the juice machine left you disappointed.Your suggestions for adding items like toast, cereal, milk, and jelly are appreciated and will be shared with our team as we review ways to improve our offerings. We also apologize if the service you received from our food and beverage staff was less than welcoming—this is certainly not the experience we aim to provide.Sincerely,Management Team
3.0分
其他
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Shower rod tape up to stay up toilet started backing up next morning didn’t put anything but toilet paper in it breakfast was only put out when someone walked into get some food then one muffin a person was put out no other food offered
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酒店回复: Dear Christina,Thank you for bringing these concerns to our attention. We're very sorry to hear about the issues you encountered during your stay. A taped-up shower rod and a backed-up toilet are certainly not the experience we want our guests to have, and we apologize for the inconvenience and discomfort this caused. We’re also disappointed to learn that the breakfast service did not meet expectations. Your feedback has been shared with our team so we can address both the quality and availability of the offerings to ensure a more welcoming and consistent experience for all guests.Best Regards,Management Team
3.0分
其他
Could not sleep in bed, too soft, very strong smell of baby powder
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酒店回复: Dear Denise,Thank you for sharing your feedback. We apologize that the bed did not meet your comfort preferences and that the room had an odor that affected your stay. Your comments are important to us and will be shared with our team as we work to improve the overall guest experience. We hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Management Team
房间或多或少是干净的。在网站上，您宣传包含午餐，但事实并非如此。
谢谢
我一直在做所有事情
纠正多于基础。
I had a 3 night stay. When I returned to my room on both night 2 and 3, my room key would not work and I had to go to the office to have it fixed. The lady working the desk was on her phone both times and did not even look up until I spoke up. There was no apology for my trouble or anything. Just “What is your room number?”
Reviews on ******* are not accurate and I learned that the hard way. Room smells like mildew and bed was not cleaned had to buy our own blankets and air spray just to make it bearable.
Mold in the first room. Second room was better however, it still didn't smell completely clean and mold free.
Had to keep moving rooms. First one was a smoking room when I asked for non-smoking, next one smelled moldy, next one tv didn't work. On the positive side, the front desk staff person was very responsive and always tried to help fix things.
Wasn't real happy w breakfast barely offered and OJ MACHINE CUT OFF FOR BREAKFAST SUNDAY. SHULD HAVE MORE CHOICES THAN JUST MUFFINS. CEAREAL- MILK- MAYB TOASTER AND BREAD FOR TOWST AND JELLY? CHEAP AS MUFFINS. WASNT CRAZY BOUT FD STAFF!
Shower rod tape up to stay up toilet started backing up next morning didn’t put anything but toilet paper in it breakfast was only put out when someone walked into get some food then one muffin a person was put out no other food offered
Could not sleep in bed, too soft, very strong smell of baby powder