酒店回复: Hi Anonymous User,Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experience during your stay with us.The experience you share is a valuable appreciation for us, as well as being more motivation to be able to provide better service in the future.We look forward to your next arrival and we will always provide the best service for you.Cheers,Asni Alexia LimGeneral Manager
酒店回复: 匿名用户您好！
来自北干巴鲁祖里酒店 (The Zuri Hotel Pekanbaru) 的诚挚问候。感谢您选择北干巴鲁祖里酒店 (The Zuri Hotel Pekanbaru)，并抽出时间分享您的入住体验。
您分享的体验对我们来说是一份宝贵的赞赏，也激励我们在未来提供更优质的服务。
我们期待您的下次光临，并将始终为您提供最优质的服务。
祝您好运！
Asni Alexia Lim
总经理
酒店回复: Dear Mr. Peili. Luodan,Thank you for taking time to share your feedback. We truly appreciate your balanced and thoughtful review.We're delighted to hear that you enjoyed our location , as well as the variety of dining and entertainment options nearby. Its also wonderful to know that our breakfast with strong local flavours and most importanly, our team's service attitude made a positive impression on your stay.At same time, please accept our sincere apologies for the inconvenience. This is certainly not the experience we want to our guest to have. Your comment has been shared with our Engineering team for immediate follow up and corrective action to ensure this issue is properly resolved and doesn;t recur.Your feedback is invaluable to us as it helps us improve both our facilities and overall guest experience. We truly hope to have the opportunity to welcome you back in the future and provide you with a seamless and comfortable stay.Regards,MardiGeneral Manager
酒店回复: 嗨，客人，
Zuri Hotel Pekanbaru 向您致以热情的问候。感谢您选择 Zuri Hotel Pekanbaru 并花时间与我们分享您在住宿期间的体验。
您分享的体验对我们来说是宝贵的赞赏，也是激励我们在未来提供更好服务的更多动力。
我们期待您的下次光临，我们将始终为您提供最好的服务。
干杯，
Asni Alexia Lim
总经理
酒店位置优越，前台服务专业。早餐种类丰富，但完全不影响商务住宿需求，下次出差还会选择这里！
酒店地理位置优越，步行约15分钟即可到达SKA购物中心和Living World。工作人员非常友好，服务周到。办理入住手续很快，而且酒店允许提前入住。房间一尘不染，视野很好（需要提前告知前台，要求高楼层房间）。水压很足，空调制冷效果很好，床也超级舒服。早餐种类丰富，味道也不错。唯一美中不足的是退房手续办理时间太长了。希望酒店能改进退房流程，让其更快捷方便。总的来说，是一次愉快的入住体验。
我们首次入住这家酒店。
服务真是太棒了，从工作人员到保安都非常友好。我老公都说：“这里的人都好热情啊！”退房时，保安还微微鞠躬说：“太太，路上小心！”简直太赞了！
很不错的酒店，地理位置很好，员工也都很棒很友善。对我来说很满意。
在The Zuri酒店的体验令人难忘。它靠近北干巴鲁购物中心。游泳池能看到北干巴鲁的城市景色，早餐也很美味。
这是一家非常棒的酒店，离购物中心也很近。房间又大又干净。工作人员也很乐于助人，很友好。
周围有两家大型商场，餐饮娱乐都很不错。早餐很具有本地特色，可以煮方便面，注意少放盐。空调窗口一直渗水，有点吓人。人员服务态度很好。
酷毙了，太棒了，做得好！祝周五愉快！
很棒的地方，可惜房间有点小。
物超所值！！！🤩 干净、舒适，早餐种类也挺多的。酒店对规定执行得也很严格。下次再去北干巴鲁，还会选择住这里，宅度假首选！🥰