Ravi Veera bala 的服务很好。房间不错，很干净。氛围很好，阳台景色不错。房间很大，有阳台。客房服务提供厨房服务，可加热和烹饪食物。总体来说体验不错。一定要去 Munnar 的酒店。
5.0分
其他
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We had a wonderful experience during the Gudampara Jungle Safari trip. The hospitality provided by Mr. Sajin and Mr. Raja was excellent—warm, friendly, and very well managed. They made everyone feel comfortable and took great care of the group throughout the trip. The magic show was truly entertaining and added a special touch to the safari experience. It was engaging, fun, and enjoyed by both adults and children. Overall, it was a memorable trip with great hospitality and delightful entertainment. Highly recommended for anyone planning a Gudampara Jungle Safari!
1.0分
其他
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Worst experience. Impolite staff. For all issues we called , they asked us to come to reception as they can’t help out. The Manager is too busy to assist. Housekeeping was more eager to disconnect rather than listening to us. Inadequate towels , small issues not expected in a so called 5 star. So unfortunate to experience first time Kerala with Mahindra
1.0分
其他
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Don’t ever book or come here . We were two couples with a family / cottage booking at Club Mahindra Munnar .Approach road to the property is a broken path totally bone shaking . At the start the entire staff at reception looked and behaved liked total novices . They were most concerned with form filling rather than customer experience.The cottages had the smell of dirty stagnant water.The chairs were rickety and about to break all had to be changed . The sofa upholstery was old and in need of immediate change. There were no drinking water glasses or cups to drink water / tea. Wifi was not connecting due to wrong DOB entry by reception staff . Finally some staff did wake up to the situation but it was superficial. Deeply saddened, I kept asking myself why did I ever choose this place .
5.0分
家庭亲子
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We stay for two nights at the Hotel Unit Suite . It had the best of view and super comfort . The hospitality staff led by Mr Bala did an excellent job of making us feel at home . Mt Chandran and his team at reception was very efficient and responsive . He ensured that we are received and despatched with care . Thanks a lot well done .
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酒店回复: Dear Rabi, Thank you so much for sharing your wonderful experience. We’re delighted to know that you enjoyed the beautiful views and comfort of the suite. It’s great to know that our hospitality team made you feel at home, and ensured a smooth and caring experience throughout your stay. Your kind words mean a lot to us. We look forward to welcoming you back for another memorable stay! Regards, Team Club Mahindra Munnar
5.0分
家庭亲子
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Excellent Hospitality Divine and Delicious food Specially thanks to Silju Joseph RM of resort and his team FB Manager Mr Aji singh and the Tea House Restaurant Team A warm welcome by Mr Balamurgan Excellent House keeping staff Thanks to Golf Cart drivers to ferrying from Room to Lobby and Restaurant Relaxing Spa Fun at Activity centre Expanse property with Tea Garden One of the best Property in Munnar Easy connectivity Airtel and BSNL and Voda Idea network available
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酒店回复: Dear Hitesh, Thank you for reviewing us. We are glad to have curated a comfortable holiday experience for you. Happy that you indulged in the culinary fare and were charmed by the hospitality of our staff. We shall surely convey your kind compliments to them. Looking forward to welcoming you again! Regards, Team Club Mahindra Munnar
3.0分
家庭亲子
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I am a member of the MH group. Quality of service,etiquette, hygiene has declined over the years . It proves to be a waste investment. Munnar is congested and parking is a night mare . Monkeys are a real menace everywhere . The group as such is exhibiting lack of proper management. The tele callers prompting timely payment of ASF do not know to start and end a call politely and they often proceed with the jargons which have become obsolete .
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酒店回复: Dear Abraham, We regret your unpleasant experience and assure you that this is not what we intended for you. Our team would like to get in touch with you over a call, to discuss your concern promptly. Please share your membership ID and registered contact number/email ID via Facebook inbox. Regards, Team Club Mahindra
1.0分
朋友出游
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Such a disappointment. Resort is a bad shape. Rooms are locked. Only few rooms opened which are in bad shape. Food lounge has no staff. We have to remove our plates and keep it aside. Food bad. They are going to renovate in Feb. till then all guest have to suffer . Better stop going till the resort is done up again. Staff is also fed up and not responsive as they know they are forced to work in this circumstance
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酒店回复: Dear Guest, We regret your unpleasant experience and assure you that this is not what we intended for you. Our team would like to get in touch with you over a call, to discuss your concern promptly. Please share your membership ID and registered contact number/email ID via Facebook inbox. Regards, Team Club Mahindra
5.0分
其他
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Here’s a polished 5-star review you can use for Club Mahindra Munnar: --- ⭐⭐⭐⭐⭐ Club Mahindra Munnar is truly a paradise in the hills! 🌿✨ The property is beautifully maintained with breathtaking views of tea plantations all around. The rooms are spacious, clean, and well-equipped with all modern amenities. The staff
房间很脏，有灰尘，没有毛巾或水壶，房间里没有冰箱，因为门留有 1 厘米的缝隙，所以会听到街上的噪音！没有隔音效果。不要把小屋搬到酒店外面。价格与此类酒店的标准不符。
Ravi Veera bala 的服务很好。房间不错，很干净。氛围很好，阳台景色不错。房间很大，有阳台。客房服务提供厨房服务，可加热和烹饪食物。总体来说体验不错。一定要去 Munnar 的酒店。
We had a wonderful experience during the Gudampara Jungle Safari trip. The hospitality provided by Mr. Sajin and Mr. Raja was excellent—warm, friendly, and very well managed. They made everyone feel comfortable and took great care of the group throughout the trip. The magic show was truly entertaining and added a special touch to the safari experience. It was engaging, fun, and enjoyed by both adults and children. Overall, it was a memorable trip with great hospitality and delightful entertainment. Highly recommended for anyone planning a Gudampara Jungle Safari!
Worst experience. Impolite staff. For all issues we called , they asked us to come to reception as they can’t help out. The Manager is too busy to assist. Housekeeping was more eager to disconnect rather than listening to us. Inadequate towels , small issues not expected in a so called 5 star. So unfortunate to experience first time Kerala with Mahindra
Don’t ever book or come here . We were two couples with a family / cottage booking at Club Mahindra Munnar .Approach road to the property is a broken path totally bone shaking . At the start the entire staff at reception looked and behaved liked total novices . They were most concerned with form filling rather than customer experience.The cottages had the smell of dirty stagnant water.The chairs were rickety and about to break all had to be changed . The sofa upholstery was old and in need of immediate change. There were no drinking water glasses or cups to drink water / tea. Wifi was not connecting due to wrong DOB entry by reception staff . Finally some staff did wake up to the situation but it was superficial. Deeply saddened, I kept asking myself why did I ever choose this place .
We stay for two nights at the Hotel Unit Suite . It had the best of view and super comfort . The hospitality staff led by Mr Bala did an excellent job of making us feel at home . Mt Chandran and his team at reception was very efficient and responsive . He ensured that we are received and despatched with care . Thanks a lot well done .
Excellent Hospitality Divine and Delicious food Specially thanks to Silju Joseph RM of resort and his team FB Manager Mr Aji singh and the Tea House Restaurant Team A warm welcome by Mr Balamurgan Excellent House keeping staff Thanks to Golf Cart drivers to ferrying from Room to Lobby and Restaurant Relaxing Spa Fun at Activity centre Expanse property with Tea Garden One of the best Property in Munnar Easy connectivity Airtel and BSNL and Voda Idea network available
I am a member of the MH group. Quality of service,etiquette, hygiene has declined over the years . It proves to be a waste investment. Munnar is congested and parking is a night mare . Monkeys are a real menace everywhere . The group as such is exhibiting lack of proper management. The tele callers prompting timely payment of ASF do not know to start and end a call politely and they often proceed with the jargons which have become obsolete .
Such a disappointment. Resort is a bad shape. Rooms are locked. Only few rooms opened which are in bad shape. Food lounge has no staff. We have to remove our plates and keep it aside. Food bad. They are going to renovate in Feb. till then all guest have to suffer . Better stop going till the resort is done up again. Staff is also fed up and not responsive as they know they are forced to work in this circumstance
Here’s a polished 5-star review you can use for Club Mahindra Munnar: --- ⭐⭐⭐⭐⭐ Club Mahindra Munnar is truly a paradise in the hills! 🌿✨ The property is beautifully maintained with breathtaking views of tea plantations all around. The rooms are spacious, clean, and well-equipped with all modern amenities. The staff