酒店回复: Hello Merlin Maria,Agradecemos sinceramente tus comentarios y tomamos en cuenta las expectativas que tienes al hospedarte en una cadena reconocida como Wyndham. Siempre buscamos ofrecer una experiencia memorable a nuestros huéspedes. Tu opinión es valiosa y será compartida con el equipo para considerar mejoras en nuestros servicios. Esperamos que en futuras visitas podamos superar tus expectativas.
4.0分
商务出差
Check in smooth, super friendly staff, super clean only recommendation Need some updates to be more modern and up to date
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酒店回复: Hello Alexander,Thank you for your feedback! We're glad to hear that you had a smooth check-in experience and found our staff friendly and the hotel clean. We appreciate your suggestion regarding updates, as we constantly strive to enhance our guests' experiences. Your comments will certainly be taken into consideration for future improvements, and we hope to welcome you back again soon to see any changes made.
5.0分
其他
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SCAD Visit
Everything was excellent after we had to change rooms. The shower didn't work in the first room. The desk clerk immediately put us in a double bed suite. She was very friendly and was on top of everything. The area around was a lttle concerning because people hing around during the nights. But overall, it was well worth the price, quiet and close to SCAD.
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酒店回复: Hi Wanda,Thank you for your kind review! We’re so glad to hear that, after the initial room issue, everything worked out and that our team was able to accommodate you quickly and efficiently. We apologize for the concerns you had regarding the area, and we will certainly look into any improvements to ensure a more comfortable environment for our guests. We appreciate you choosing us for your SCAD visit and hope to welcome you back soon!
3.0分
其他
Good location
Hotel need to improve the breakfast! The best parking free and location ! Need to improve facilities room
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酒店回复: Hi Iris,Thank you for your feedback and for highlighting our great location and free parking! We're sorry to hear that the breakfast and room facilities didn’t meet your expectations. We're continuously working to improve our services, and your comments will help us make necessary improvements. We hope to welcome you back soon and provide a better experience!
3.0分
商务出差
The property was easy to get to. There was a pool and worout room posted on the wesite. There wasnt a pool on site nor did I see anyigns
2.0分
家庭亲子
The room was very dirty. We couldn’t find the TV remote, so had to look under the bed and there was actually garbage and empty bottles under the beds.
2.0分
其他
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I was very disappointed that the pool no longer existed and the gym wasn’t available either. Those were reasons why I booked. The breakfast was the same everyday. The only fruit available was an apple, nothing else. For the price, I expected better.
1.0分
家庭亲子
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Desperately needs a deep clean and update. Our room was in poor condition with marks and dirt on the walls and in the bathroom. Outlets damaged. Poor lighting. Furniture chipped and marked. Toilet wobbled when sat on. My husband didn't want us walking on the carpet barefooted. Good points? Well, the bed was clean and comfortable and the shower had good pressure. Less than 10 min drive into Savannah. I wouldn't return. You get what you pay for. Cheap and run down.
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酒店回复: Dear Audrey,Thank you for taking the time to leave a detailed review. We're sincerely sorry to hear that your stay did not meet expectations. The condition you described is far from the standard we aim to provide, and your comments about cleanliness, maintenance, and lighting have been shared with our housekeeping and maintenance teams for immediate review.While we’re glad to hear the bed was comfortable and the shower met your needs, we understand that the overall experience was disappointing. We are in the process of making updates to the property, and your feedback helps guide those improvements.Thank you again for bringing these issues to our attention. We hope you’ll consider giving us another chance in the future to show you the improvements we’re making.
很合适短时间旅行
干净、安静，非常宁静。我推荐这家酒店。
对于温德姆酒店来说，我认为它的水平应该略高于“可接受”水平！！！
Check in smooth, super friendly staff, super clean only recommendation Need some updates to be more modern and up to date
SCAD Visit
Everything was excellent after we had to change rooms. The shower didn't work in the first room. The desk clerk immediately put us in a double bed suite. She was very friendly and was on top of everything. The area around was a lttle concerning because people hing around during the nights. But overall, it was well worth the price, quiet and close to SCAD.
Good location
Hotel need to improve the breakfast! The best parking free and location ! Need to improve facilities room
The property was easy to get to. There was a pool and worout room posted on the wesite. There wasnt a pool on site nor did I see anyigns
The room was very dirty. We couldn’t find the TV remote, so had to look under the bed and there was actually garbage and empty bottles under the beds.
I was very disappointed that the pool no longer existed and the gym wasn’t available either. Those were reasons why I booked. The breakfast was the same everyday. The only fruit available was an apple, nothing else. For the price, I expected better.
Desperately needs a deep clean and update. Our room was in poor condition with marks and dirt on the walls and in the bathroom. Outlets damaged. Poor lighting. Furniture chipped and marked. Toilet wobbled when sat on. My husband didn't want us walking on the carpet barefooted. Good points? Well, the bed was clean and comfortable and the shower had good pressure. Less than 10 min drive into Savannah. I wouldn't return. You get what you pay for. Cheap and run down.