酒店回复: Thanks for staying with us & letting me know about your stay.
5.0分
家庭亲子
原文
翻译提供方：Google
全体员工的关注，非常感谢。
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酒店回复: Muchas gracias por hospedarte con nosotros y por tu amable reseña. Dios te bendiga.
3.0分
其他
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Recent stay….
The first room we were offered was smelly from previous smoking tenant. We were given a much cleaner-smelling room. Bathroom needed servicing. Tub drained slowly. Toilet continued to run. Corners of rooms, bath included, need cleaned. Breakfast is at best pitiful. No tea bags. Shriveled apples, sugared yogurt, donut holes, white bread, fake orange juice, sugared cereals, biscuits, gravy, egg/potato mixture. Wyndham Hotels could do better than this.
The management is very friendly. Housekeeping staffers, as well, were friendly. The bed was comfortable.
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酒店回复: Thank you for taking the time to share your experience. I’m truly sorry that your initial room had lingering smoke odors and that the bathroom fixtures didn’t meet expectations. We’re actively working to improve our maintenance protocols to ensure issues like slow drains and running toilets are addressed promptly.Your comments about breakfast are also noted—we’re reviewing our offerings to better align with guest preferences, including the addition of tea bags and fresher fruit options. While I regret that some aspects of your stay fell short, I’m grateful you found our staff friendly and your bed comfortable. We take pride in our hospitality and will continue striving to provide a cleaner, more satisfying experience for every guest.Thank you again for your candid feedback—it helps us grow.
5.0分
家庭亲子
Staff was very friendly and helpful. Property had been renovated since my last stay, about 2 years ago.
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酒店回复: 🌟 Thank you for your kind words! We're thrilled to hear that our staff made a positive impression and that you noticed the renovations since your last visit. We’ve been working hard to enhance the property, and it’s wonderful to know those improvements made a difference. We truly appreciate your continued support and look forward to welcoming you back again soon!
3.0分
其他
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Comfortable bed, clean and quiet
Comfortable bed, clean, quiet. Breakfast not so much with soggy biscuits, a toaster but no bread, muffins or bagels to use it for. No pastries at all. Automatic pancake maker was fun to watch but pancakes were super thin and could have been cooked through a little better.
4.0分
家庭亲子
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Clean room, easy and quick check in. My family loved the breakfast, especially the pancakes! The hot tub wasn’t the best but the kids enjoyed the pool. Dark. Quiet room made for a great night sleep!
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酒店回复: Thank you so much for your kind and thoughtful review! 🌟 We're delighted to hear that your check-in was smooth and that your family enjoyed breakfast—especially those pancakes! 🥞 We're also glad the kids had fun in the pool and that the quiet, dark room helped everyone get a restful night’s sleep.We appreciate your feedback about the hot tub—it’s certainly something we’ll keep working on so future stays are even better. Your experience means a lot to us, and we look forward to welcoming you and your family back to Super 8 by Wyndham Iola again soon! 😊 Safe travels until then!
5.0分
商务出差
Everything was fine and comfortable and staff was really nice and helpful.
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酒店回复: Thank you so much for your kind words and for giving us a perfect score! 🌟 We're thrilled to hear that you found everything comfortable and that our staff made a positive impression. Providing a welcoming and relaxing experience is what we strive for every day, and your feedback truly means a lot to us.We look forward to welcoming you back to Super 8 Iola in the future!Warm regards,Rakesh ThakkarGeneral Manager Super 8 by Wyndham Iola KS
5.0分
商务出差
The hotel staff was extremely friendly and helpful. They made sure their guest are comfortable and were ready to help in any manner.
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酒店回复: Thank you so much for your kind words, Christopher! 🌟 We're thrilled to hear that our team made you feel welcome and well taken care of during your stay. Providing a comfortable, helpful, and friendly experience is what we strive for every day. We hope to welcome you back to Super 8 by Wyndham Iola soon! Safe travels! 😊
3.0分
其他
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Have been staying here each year for many years. Property remains reasonably priced and the staff are always nice and helpful when needed. No insects ever seen, which is a big plus! It definitely could use a thorough/detailed cleaning and refurbish.
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酒店回复: Thank you for your continued loyalty and for sharing your experience with us! We’re thrilled to hear that you’ve found our staff friendly and helpful and that our property remains pest-free and reasonably priced. Guest satisfaction is always our priority.We also appreciate your feedback regarding cleaning and refurbishment. We’re excited to share that we have a renovation planned this year to enhance our accommodations and ensure a more comfortable stay for our valued guests.We look forward to welcoming you again soon and hope you’ll enjoy the updates! Please don’t hesitate to reach out if there’s anything we can do to make your next stay even better.
2.0分
商务出差
The rooms were dirty, they lit up with a black light. The sheets had holes and stains. Staff was polite though.
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酒店回复: Thank you Eric for staying with us & for the feedeback.I will focus on it to correct & improve it.
房间铺着地毯，有难闻的气味。
早餐差
全体员工的关注，非常感谢。
Recent stay….
The first room we were offered was smelly from previous smoking tenant. We were given a much cleaner-smelling room. Bathroom needed servicing. Tub drained slowly. Toilet continued to run. Corners of rooms, bath included, need cleaned. Breakfast is at best pitiful. No tea bags. Shriveled apples, sugared yogurt, donut holes, white bread, fake orange juice, sugared cereals, biscuits, gravy, egg/potato mixture. Wyndham Hotels could do better than this.
The management is very friendly. Housekeeping staffers, as well, were friendly. The bed was comfortable.
Staff was very friendly and helpful. Property had been renovated since my last stay, about 2 years ago.
Comfortable bed, clean and quiet
Comfortable bed, clean, quiet. Breakfast not so much with soggy biscuits, a toaster but no bread, muffins or bagels to use it for. No pastries at all. Automatic pancake maker was fun to watch but pancakes were super thin and could have been cooked through a little better.
Clean room, easy and quick check in. My family loved the breakfast, especially the pancakes! The hot tub wasn’t the best but the kids enjoyed the pool. Dark. Quiet room made for a great night sleep!
Everything was fine and comfortable and staff was really nice and helpful.
The hotel staff was extremely friendly and helpful. They made sure their guest are comfortable and were ready to help in any manner.
Have been staying here each year for many years. Property remains reasonably priced and the staff are always nice and helpful when needed. No insects ever seen, which is a big plus! It definitely could use a thorough/detailed cleaning and refurbish.
The rooms were dirty, they lit up with a black light. The sheets had holes and stains. Staff was polite though.