我以为我已经通过阅读评论做好了功课，结果却猛然意识到付费评论者的威力。这地方简直就是个垃圾场。床上用品和墙壁上都是污渍。浴帘用扎带固定。虽然广告上说有早餐，但居然没有。住宿条件简直糟透了。更糟糕的是，Best Western 的客服还特意让我确认他们的酒店是独立拥有/经营的。如果你要把自己的名字写在某个地方，我建议你先设定一些最低标准。这会让我以后对任何 BW 酒店都心存疑虑。
2.0分
商务出差
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The room was old and dated, the toliet had not been cleaned and the bathroom smelled of urine, the hallways were noisy early in the morning and the curtain in the room was off of the hook so i felt my room was not private and could be seen inside if someone walked past the window.
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酒店回复: Dear Erika,We regret the issues you encountered during your stay. Your feedback regarding the room condition, cleanliness, noise, and privacy concerns is important to us. We will address these matters with our housekeeping and maintenance teams to ensure improvements are made. We appreciate you bringing these concerns to our attention and hope to provide a more comfortable and private stay in the future.Sincerely, Hotel Manager
4.0分
情侣出游
The front desk clerk was super rude. I ask where was breakfast area and all he was over.
He needs to replaced. Someone with a better attitude and a smile : )
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酒店回复: Dear Guest,Thank you for sharing your experience. We regret that the interaction at the front desk did not reflect the level of hospitality we aim to provide. Your feedback about the service and attitude is very important and will be reviewed with our team to ensure a more welcoming experience for future guests.Sincerely, Hotel Manager
2.0分
商务出差
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Bring your own towels if you plan to shower
Tub had hair and dried boogers on it. Not kidding. The towels were both stained. They clearly dont wash or replace them aftet each use. The thermostat is set to celcius with bo way to change it. Not a big deal, just annoying. Id upload a picture but this thing wont let me
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酒店回复: Dear Chris,Thank you for sharing your experience. We sincerely apologize for the cleanliness issues you encountered, as this is not the standard we strive to maintain. Your feedback is invaluable, and we will address these concerns with our housekeeping team to ensure a better experience for future guests. The thermostat setting issue will also be reviewed to avoid any inconvenience.Sincerely, Hotel Manager
5.0分
其他
The only thing that wasn't right was that they didn't change the sheets.
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酒店回复: Dear Edgar,Thank you for your feedback. We’re glad to know most of your stay met expectations, though we regret the oversight regarding the sheets. Cleanliness is a key focus for us, and your comment has been shared with our housekeeping team to ensure this does not happen again. We hope to welcome you back for a more seamless experience.Sincerely, Hotel Manager
2.0分
情侣出游
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Door did not seal and since we stopped because of duststorms, it was terrible. 1 inch gap at bottom and gap all around door. Door would bang around with the way the wind was blowing. Says pet friendly and they are not. Poor cat had to sleep in the camper. Vending machine did not work, butthey did refund our money. Front desk guy was really nice.
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酒店回复: Dear Karrie,Thank you for your feedback. We’re truly sorry for the issues you encountered, especially with the door gaps and the dust from the storm. That’s certainly not the experience we want for our guests. We will have our maintenance team inspect the doors to prevent this in the future. We also apologize for any confusion regarding our pet policy. On a positive note, we’re glad our front desk team provided great service. We hope for another chance to improve your stay.Sincerely, Hotel Manager
2.0分
其他
Parking was ok right in front of the room
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you found the parking convenient and easily accessible from your room. Providing a comfortable and hassle-free experience for our guests is always our goal. We appreciate your comments and look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
5.0分
商务出差
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Coinvent location right of the interstate. Nice clean room, large and comfy beds, and big tv screen. Breakfast had a wide variety of foods and large enough not to get crowded. The indoor pool was also great to swim in and was pretty big. Overall one of the best experiences I have had in the area especially for cleanliness.
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酒店回复: Dear Rays, Thank you for your fantastic review! We're so happy to hear that you enjoyed the convenient location, spacious rooms, and variety of breakfast options. It's great to know you had a wonderful time in the pool and that cleanliness stood out as a highlight. We truly appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Manager
4.0分
商务出差
everything was nice and clean dont see nothing wrong have a pleasent stay , and yes i will recomend and stay again
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酒店回复: Dear mario,Thank you for your wonderful feedback! We’re delighted to hear you had a pleasant stay and appreciated the cleanliness of our property. Your recommendation means the world to us, and we’re thrilled to know you’d choose to stay with us again. We wait to welcome you back for another enjoyable visit!Sincerely, Hotel Manager
4.0分
独自旅行
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I had stayed at the previous hotel in past years and noticed it was not being maintained and was in need of updating. The manager told me there was a major remodel on this property a couple of years ago. It’s definitely improved now compared to before. The lobby is inviting and room was clean. The new breakfast area was also clean and offered a selection of breakfast foods. There is also lots of free parking. I stayed here because I was in the area for a high school reunion. Enjoyed my stay and will probably stay here again.
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酒店回复: Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that you noticed the improvements from our recent remodel and enjoyed the inviting lobby, clean room, and breakfast area. We're also glad that our free parking was convenient during your high school reunion stay. We appreciate your kind words and look forward to welcoming you back for another great experience in the future. Sincerely, Hotel Manager
我以为我已经通过阅读评论做好了功课，结果却猛然意识到付费评论者的威力。这地方简直就是个垃圾场。床上用品和墙壁上都是污渍。浴帘用扎带固定。虽然广告上说有早餐，但居然没有。住宿条件简直糟透了。更糟糕的是，Best Western 的客服还特意让我确认他们的酒店是独立拥有/经营的。如果你要把自己的名字写在某个地方，我建议你先设定一些最低标准。这会让我以后对任何 BW 酒店都心存疑虑。
The room was old and dated, the toliet had not been cleaned and the bathroom smelled of urine, the hallways were noisy early in the morning and the curtain in the room was off of the hook so i felt my room was not private and could be seen inside if someone walked past the window.
The front desk clerk was super rude. I ask where was breakfast area and all he was over.
He needs to replaced. Someone with a better attitude and a smile : )
Bring your own towels if you plan to shower
Tub had hair and dried boogers on it. Not kidding. The towels were both stained. They clearly dont wash or replace them aftet each use. The thermostat is set to celcius with bo way to change it. Not a big deal, just annoying. Id upload a picture but this thing wont let me
The only thing that wasn't right was that they didn't change the sheets.
Door did not seal and since we stopped because of duststorms, it was terrible. 1 inch gap at bottom and gap all around door. Door would bang around with the way the wind was blowing. Says pet friendly and they are not. Poor cat had to sleep in the camper. Vending machine did not work, butthey did refund our money. Front desk guy was really nice.
Parking was ok right in front of the room
Coinvent location right of the interstate. Nice clean room, large and comfy beds, and big tv screen. Breakfast had a wide variety of foods and large enough not to get crowded. The indoor pool was also great to swim in and was pretty big. Overall one of the best experiences I have had in the area especially for cleanliness.
everything was nice and clean dont see nothing wrong have a pleasent stay , and yes i will recomend and stay again
I had stayed at the previous hotel in past years and noticed it was not being maintained and was in need of updating. The manager told me there was a major remodel on this property a couple of years ago. It’s definitely improved now compared to before. The lobby is inviting and room was clean. The new breakfast area was also clean and offered a selection of breakfast foods. There is also lots of free parking. I stayed here because I was in the area for a high school reunion. Enjoyed my stay and will probably stay here again.