酒店回复: Dear Anna,Thank you for taking the time to share your feedback. We are truly sorry to hear about the challenges you experienced during your stay, from the service at check-in to the renovation noise, room condition, and overall comfort. This is not the level of hospitality we strive to provide, and we regret that we fell short in so many areas.Your comments regarding cleanliness, odors, and room maintenance are being taken very seriously and will be reviewed with our housekeeping and maintenance teams for immediate attention. We also apologize for the disruption caused by our renovation work, which we are undertaking to improve the guest experience, though it clearly impacted your visit negatively.We deeply regret that we did not meet your expectations and hope you might consider giving us another opportunity in the future to provide you with a far better experience.Sincerely,Jemini PatelSuper 8 by Wyndham, East Stroudsburg
酒店回复: Dear Tyrone,Thank you for sharing your feedback. We sincerely apologize for the experience you and your companion had during your stay. It is never our intention to make our guests feel uncomfortable or unfairly treated. We take allegations like these very seriously and will be reviewing our staff’s conduct to ensure professionalism at all times.We regret that the situation led to your decision to leave and hope you might consider giving us another chance in the future to provide a much better experience.If you’d like to discuss this matter further, please feel free to contact us directly.Warm regards,Super 8 East Stroudsburg
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其他
原文
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没什么特别的,浴室需要升级
浴室不太好,发霉的油漆剥落,马桶底部漏水,浴室肯定需要翻新
2.0分
其他
原文
翻译提供方:Google
走廊里弥漫着难闻的气味。早餐简直差强人意。浴室门顶上的腐蚀泡沫不断掉落在地板上。
2.0分
家庭亲子
原文
翻译提供方:Google
价格就是住在这里的价格,不会再住了,只是临时需要一些东西。很有汽车旅馆的感觉。
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酒店回复: Dear Trinity,Thank you for staying with us and for sharing your feedback. We're sorry to hear that your experience didn’t meet your expectations. While we strive to provide clean, comfortable, and affordable accommodations.We appreciate your feedback and will use your comments to help us improve. Should your travels bring you back to the area, we hope you'll give us another opportunity to better meet your needs.Sincerely,Super8
酒店在洲际公路边上,交通非常方便,而且非常安静,前台的服务人员态度非常友好,是我喜欢的那种感觉
谢谢,谢谢……
入住期间工作人员态度粗鲁,窗外装修工人吵闹到晚上8点,隔音效果差,房间门缝隙很大,能闻到每个人晚餐的味道,床很不舒服,床罩很脏,墙壁和浴室地板上有污渍。不推荐。
汽车旅馆正在粉刷,所以我们的房间是新粉刷的,这点很赞。
装饰非常特别,房间里的镜子在电视后面,衣架在桌子上方。
抵达当天,工人们一直吵到下午6点以后,总的来说,这家汽车旅馆非常吵。
早餐包含在房费里,包括玉米片和牛奶。没有面包、鸡蛋、冷盘或其他任何东西。
这家汽车旅馆位置便利,毗邻高速公路。
我被安排的第一个房间根本没人打扫。房间在三楼,没有电梯。当时正在装修,地毯、门和墙上到处都是接缝剂的污渍和污渍!我被安排的第二个房间(也在三楼,没有电梯,我得把行李拖上三层楼,然后再拖下来,再拖上来)冰箱里竟然还有前一位房客留下的食物。工作人员非常友好,但设施实在不达标。我以后绝对不会再住速8酒店了,坦白说,这不仅玷污了温德姆品牌,也玷污了*******。
抵达时,发现厕所里有一个用过的咖啡包(这很奇怪,因为咖啡机坏了),房间里弥漫着烟味。反正也不怎么干净。
这家酒店非常破旧。真的需要翻新一下了。
经理和店员指责我和夫人在房间里吸烟,要知道,整个汽车旅馆都弥漫着一股弗吉尼亚香烟的味道。他们非常不专业,我们最后只好离开了。
没什么特别的,浴室需要升级
浴室不太好,发霉的油漆剥落,马桶底部漏水,浴室肯定需要翻新
走廊里弥漫着难闻的气味。早餐简直差强人意。浴室门顶上的腐蚀泡沫不断掉落在地板上。
价格就是住在这里的价格,不会再住了,只是临时需要一些东西。很有汽车旅馆的感觉。