酒店回复: Hello Jennifer,Thank you for sharing your feedback with us. We appreciate your kind words about our staff and breakfast. We apologize for any inconvenience caused by the cleanliness of the room. We will address these issues with our housekeeping team to ensure a higher standard of cleanliness going forward. We hope to have the opportunity to welcome you back and provide a better experience.
4.0分
其他
原文
翻译提供方：Google
不错的酒店，房间很棒，但太吵了
隔热窗户在这里是合适的
否则很高兴再次
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酒店回复: Hello Volker,Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Es freut uns, dass Ihnen die Zimmer gefallen haben. Wir nehmen Ihre Anregung zur Lärmdämmung ernst, da wir stets bestrebt sind, den Komfort unserer Gäste zu verbessern. Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.
4.0分
情侣出游
原文
翻译提供方：Google
位置不错，需要更好的清洁。
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酒店回复: Hello Keycha,Lamentamos saber que la limpieza no estuvo a la altura de sus expectativas y apreciamos sus comentarios sobre nuestra ubicacin privilegiada. Agradecemos su retroalimentacin y la transmitiremos al equipo correspondiente para mejorar constantemente nuestros servicios.
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Hello Lazaro,We are pleased to hear that you had a positive experience during your stay with us. Your kind feedback is truly appreciated. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
1.0分
情侣出游
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I arrived to the location and outside you see it obviously renovating with building material cordoned off in the parking lot. I arrived early and requested early check in and paid a extra$25. But the room was unsanitary and dirty. We used several Lysol wipes on several surfaces, phone, microwave, refrigerator etc ..all were filthy. Spoke to the owner who was rude and did not care to even see our issues. He offered another room worse than ours , so we were forced to leave and purchase another room elsewhere. He could care less about the unsanitary conditions because he had my non refundable deposit. I am EXTREMELY disappointed. I have pictures of the room and wipes if needed.
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酒店回复: Hello Christopher,Thank you for sharing your feedback regarding your recent stay. We understand how important cleanliness is to our guests and sincerely regret that your expectations were not met during your visit. Guest experiences are vital for us to improve, and your observations regarding the condition of your room and interactions with staff will be taken into account. We hope you will consider giving us another chance to provide a better experience in the future.
4.0分
其他
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The check in was good and the girl who checked us in was so nice and friendly. The room was spacious and clean and bed comfortable. The only issue was that the sound proofing is not what it could be because the people in the room next to us could be heard and their television as well. It was annoying to hear it until 2:30 in the morning and the air unit made a loud screeching noise every time it shut off. It sounded like a creeping door being opened. I know these seem like petty issues but while the room was clean and affordable the noise level was, for me, an issue.
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酒店回复: Hello Sandra, Thank you for sharing your experience. We’re glad to hear you enjoyed the check-in process and found your room clean and comfortable. We appreciate your feedback regarding the noise issues experienced during your stay, as this information helps us identify areas for improvement. Our team is always striving to enhance guest comfort and ensure a pleasant experience. We hope you consider staying with us again in the future.
2.0分
其他
The hotel was located right by the highway, and the noise from the traffic was extremely loud - it made it hard to sleep.
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酒店回复: Hello Mee Kyung,Thank you for sharing your feedback regarding the noise from the highway during your stay. We understand that a peaceful environment is essential for a restful experience. Your comments are valuable and will be taken into account as we continually assess our accommodations to enhance guest satisfaction. We appreciate your insights and hope you found some enjoyable aspects of your stay.
干净、床大，早餐丰富
位置还不错，住宿体验也还可以，但没什么特别的。
各个方面还不错，去酒店的路有点偏
员工很友善，早餐也不错。不过房间不太干净。折叠沙发床单很脏（上面还有之前客人的头发），所以我们没法用，只能把五个人挤在两张双人床上。地板上还有之前客人留下的爆米花粒。梳妆台抽屉脏兮兮的，马桶盖也快从马桶座圈上掉了下来。确实需要一些细心的呵护。虽然住一晚还算不错，但绝对不会再来了。
不错的酒店，房间很棒，但太吵了
隔热窗户在这里是合适的
否则很高兴再次
位置不错，需要更好的清洁。
伟大的
I arrived to the location and outside you see it obviously renovating with building material cordoned off in the parking lot. I arrived early and requested early check in and paid a extra$25. But the room was unsanitary and dirty. We used several Lysol wipes on several surfaces, phone, microwave, refrigerator etc ..all were filthy. Spoke to the owner who was rude and did not care to even see our issues. He offered another room worse than ours , so we were forced to leave and purchase another room elsewhere. He could care less about the unsanitary conditions because he had my non refundable deposit. I am EXTREMELY disappointed. I have pictures of the room and wipes if needed.
The check in was good and the girl who checked us in was so nice and friendly. The room was spacious and clean and bed comfortable. The only issue was that the sound proofing is not what it could be because the people in the room next to us could be heard and their television as well. It was annoying to hear it until 2:30 in the morning and the air unit made a loud screeching noise every time it shut off. It sounded like a creeping door being opened. I know these seem like petty issues but while the room was clean and affordable the noise level was, for me, an issue.
The hotel was located right by the highway, and the noise from the traffic was extremely loud - it made it hard to sleep.