酒店回复: I would like to thank you for your kind review of your stay at The Duke of Richmond Hotel. I was very pleased to hear you found your room spacious and comfortable, and enjoyed the delicious breakfast from our restaurant. It was great you had the chance to enjoy a relaxing swim in our pool. I look forward to welcoming you back for another unforgettable experience.Kind regards,HelenDeputy General Manager
5.0分
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这家舒适的地方真是令人惊喜，服务也无可挑剔。
如果我们再来根西岛，一定会来这里！
3.0分
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船上不接待行李，拖着行李箱1公里2（尽管出发前一天发了消息）
房间需要翻新一下
4.0分
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房间很小，摆满了小家具
5.0分
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Fabulous food & service in a great location. The breakfast options are excellent and the meal we had in the Leopard Bar was wonderful. Although it's situated at the top of a hill, it's within a 15 minute walk from the centre of St Peter Port or 5 minutes from the bus stop nearest Candie Gardens
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酒店回复: Dear Guest,Thank you for taking the time to share feedback following your recent stay with us. We were delighted to learn that you enjoyed our delicious food and attentive service from our team.We cannot wait to welcome you back to The Duke of Richmond Hotel next time you are planning your trip to our beautiful island!Warmest regards,Helen
5.0分
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Our only complaint was that we had booked a room with a sea view but didn’t get one. When we raised this the hotel said they would have one available for us the next day. They were true to their word but we didn’t like the room so ended up staying where we were. The hotel was lovely, breakfast fabulous and the staff were all amazing and so friendly. We will definitely be returning sometime in the future.
4.0分
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The hotel staff were very good at accommodating us for an extra night at short notice due to travel disruption. The staff were very friendly and helpful. The food was very good and we ate in the hotel restaurant 3 nights out of our 4 night stay.
Our room itself for 3 of the 4 nights was large and well appointed but it was described by ******* as a 'deluxe room, king bed, sea view'. However, you could only see a very tiny area of sea, through a huge tree, by standing on the edge of the outside terrace and looking at a 90` angle. Our view was actually the roof of the restaurant and this was disappointing. We feel the description of this room as having a sea view is inaccurate. We had a much better view of the sea from the room 'sea view double' we booked for the extra night but this was a much smaller room.
5.0分
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The property was well located. It was beautifully appointed. Our room was cosy and comfortable. Staff were amazing. Food was out of this world, the choice of dinner menu was extensive and cooked beautifully. Cant fault this brilliant hotel!
4.0分
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Staff very great and food in the restaurant very good and lovely setting. Patio area needs some attention/cleaning of the floor but this maybe due to the water shortage.
The room we had on the first floor road side is a little dated but the biggest issue is there are stairs/steeps from/to bedroom and bathroom. There are steps for different levels in most areas which is not known.
Showers over baths are not as good as a free standing shower unless of course you want a bath. The shower in room 107 was okay but we had over spray around the toilet and floor.
Food was most excellent and enjoyed discussing the specials with the chef. Great service and friendly staff. Front desk most pleasant and attentive.
Would highly recommend the hotel but need to highlight the stairs/steps around the hotel
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酒店回复: Dear K,Thank you for leaving such a detailed review for your fellow travellers. I was delighted to read you enjoyed the delicious food in our restaurant and were even able to have a chat with one of our talented chefs! I am very happy that you found the service attentive and friendly and have passed your compliments on to the team. I am sorry that you wished the room allocated to you did not have stairs inside. We only have a few rooms like and we are aware this makes accessibility challenging for some of our guests. We nevertheless hope you had a pleasant stay and would be delighted to welcome you back (in a more appropriate room) should you choose to visit us again.Warmest regards,Helen
5.0分
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We had a great 3 day get away. Well located in St Peter’s Port. If you are getting the bus from the airport, there are buses, but it is an up hill walk. However a taxi was £17.
很棒的酒店，步行即可到达市中心
很棒的酒店，步行即可到达市中心。房间宽敞，浴室很棒，床也很舒服。早餐很美味。酒店餐厅的菜品也很美味。此外，酒店还有游泳池。我很乐意再次入住。
这家舒适的地方真是令人惊喜，服务也无可挑剔。
如果我们再来根西岛，一定会来这里！
船上不接待行李，拖着行李箱1公里2（尽管出发前一天发了消息）
房间需要翻新一下
房间很小，摆满了小家具
Fabulous food & service in a great location. The breakfast options are excellent and the meal we had in the Leopard Bar was wonderful. Although it's situated at the top of a hill, it's within a 15 minute walk from the centre of St Peter Port or 5 minutes from the bus stop nearest Candie Gardens
Our only complaint was that we had booked a room with a sea view but didn’t get one. When we raised this the hotel said they would have one available for us the next day. They were true to their word but we didn’t like the room so ended up staying where we were. The hotel was lovely, breakfast fabulous and the staff were all amazing and so friendly. We will definitely be returning sometime in the future.
The hotel staff were very good at accommodating us for an extra night at short notice due to travel disruption. The staff were very friendly and helpful. The food was very good and we ate in the hotel restaurant 3 nights out of our 4 night stay.
Our room itself for 3 of the 4 nights was large and well appointed but it was described by ******* as a 'deluxe room, king bed, sea view'. However, you could only see a very tiny area of sea, through a huge tree, by standing on the edge of the outside terrace and looking at a 90` angle. Our view was actually the roof of the restaurant and this was disappointing. We feel the description of this room as having a sea view is inaccurate. We had a much better view of the sea from the room 'sea view double' we booked for the extra night but this was a much smaller room.
The property was well located. It was beautifully appointed. Our room was cosy and comfortable. Staff were amazing. Food was out of this world, the choice of dinner menu was extensive and cooked beautifully. Cant fault this brilliant hotel!
Staff very great and food in the restaurant very good and lovely setting. Patio area needs some attention/cleaning of the floor but this maybe due to the water shortage.
The room we had on the first floor road side is a little dated but the biggest issue is there are stairs/steeps from/to bedroom and bathroom. There are steps for different levels in most areas which is not known.
Showers over baths are not as good as a free standing shower unless of course you want a bath. The shower in room 107 was okay but we had over spray around the toilet and floor.
Food was most excellent and enjoyed discussing the specials with the chef. Great service and friendly staff. Front desk most pleasant and attentive.
Would highly recommend the hotel but need to highlight the stairs/steps around the hotel
We had a great 3 day get away. Well located in St Peter’s Port. If you are getting the bus from the airport, there are buses, but it is an up hill walk. However a taxi was £17.
Great menu with daily specials.
Service and staff were great.