酒店回复: Thank you for your feedback. I’m sorry to hear about the issues you encountered during your stay. We take your concerns seriously, and I’ve already shared them with our housekeeping and maintenance teams to address the smell, cleanliness, and appliance problems. This is not the standard we strive for, and we apologize for the inconvenience. We hope to have the chance to provide you with a better experience in the future.
1.0分
其他
原文
翻译提供方：Google
房间里有难闻的气味
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酒店回复: Dear Felix,We sincerely apologize for the odor issue in your room. This is not the experience we aim to provide, and we have addressed this with our housekeeping team for immediate improvement. We appreciate your feedback and hope you will consider giving us another chance.
5.0分
家庭亲子
Big room with sofa. Lots of sink space. Very comfortable. Sam's Club and Walmart in walking distance.
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酒店回复: Dear Guest,Thank you for the wonderful review! We’re happy to hear you enjoyed the spacious and comfortable room, as well as the convenient location. We look forward to welcoming you back!
4.0分
其他
The room was clean and the beds were surprisingly comfortable. Convenient access for travelers with loads of restaurants within walking distance.
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酒店回复: Dear Guest,Thank you for your review! We’re glad you found the room clean, the beds comfortable, and the location convenient. We look forward to welcoming you back soon.
4.0分
其他
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A positive experience.
Basic chain hotel.
Room was clean and everything worked as it should.
Breakfast was provided including scrambled eggs, sausage, biscuits and gravy, waffles, assorted pastries, fruit, cereal, juice, etc.
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酒店回复: Dear Guest,Thank you for sharing your feedback! We’re glad you had a positive stay and enjoyed the clean room and breakfast selection. We appreciate your review and hope to see you again soon.
1.0分
其他
Bathroom smelled like urine and air was extremely musty in the rest of the room. We ended up walking across the parking lot to get a room at a different hotel.
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酒店回复: Dear Guest,We’re very sorry to hear about your experience and sincerely apologize for the issues you encountered with your room. This is not the standard we strive to maintain, and your feedback has been shared with our housekeeping team for immediate attention. We hope you’ll consider giving us another chance to provide you with a much better stay.
1.0分
其他
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When we checked in the rooms were filthy and literally had empty corona bottles and toothpicks on the floor. We were able to switch rooms and the second room was nasty as well. The entire hotel smelled terrible and was overpriced for what we got. I do not recommend.
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酒店回复: Dear Guest,We sincerely apologize for the condition of the rooms and the overall experience you had. This is far below our standards, and your feedback has been shared with our housekeeping and maintenance teams to ensure this does not happen again. We truly appreciate you bringing this to our attention.
4.0分
其他
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Convenient location with restaurants and shopping nearby. On older property but decently maintained, reasonable price. No hot tub and very small pool. Breakfast does include eggs, sausage and the popular waffles. In spite of a football game in town with extra guests and a room next to the elevator we never noticed any noise.
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酒店回复: Thank you so much for taking the time to share your experience with us! We're glad to hear you enjoyed our convenient location and found the property to be well-maintained and reasonably priced. It's great to know that breakfast hit the spot—we know how popular those waffles are!While we understand our pool area is on the smaller side and we don’t have a hot tub, we’re happy that your overall stay was comfortable and quiet, even during a busy weekend. Your feedback is truly appreciated, and we hope to welcome you back on your next visit to the area!
1.0分
其他
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Our room was not clean, it was a very terrible experience for my fiancée. We were in town for 2 nights, the online pictures were fine, so I booked it. Well, our room wasn’t even attempted to be cleaned prior to arrival. Feet stuck to the floors throughout the hotel, hadn’t been vacuumed(hallways) and the room was even worse. Luckily we booked a room downtown at a Hampton. I am suppose to be getting a refund for these two nights but have yet to see it, that’s the only reason I’m I’m not leaving a very bad review on every site I can find on the internet.
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酒店回复: We’re very sorry to hear about your experience. Please reach out to us directly so we can look into your refund and make this right.
都四天了，押金还没退。
当我进入大厅时，这是一次糟糕的经历，一切都很好，但是当我进入他们给我的房间时，床铺很差，地毯有霉味。家具已经很旧了。 0 星级酒店的微波炉不太好用。
房间里有难闻的气味
Big room with sofa. Lots of sink space. Very comfortable. Sam's Club and Walmart in walking distance.
The room was clean and the beds were surprisingly comfortable. Convenient access for travelers with loads of restaurants within walking distance.
A positive experience.
Basic chain hotel.
Room was clean and everything worked as it should.
Breakfast was provided including scrambled eggs, sausage, biscuits and gravy, waffles, assorted pastries, fruit, cereal, juice, etc.
Bathroom smelled like urine and air was extremely musty in the rest of the room. We ended up walking across the parking lot to get a room at a different hotel.
When we checked in the rooms were filthy and literally had empty corona bottles and toothpicks on the floor. We were able to switch rooms and the second room was nasty as well. The entire hotel smelled terrible and was overpriced for what we got. I do not recommend.
Convenient location with restaurants and shopping nearby. On older property but decently maintained, reasonable price. No hot tub and very small pool. Breakfast does include eggs, sausage and the popular waffles. In spite of a football game in town with extra guests and a room next to the elevator we never noticed any noise.
Our room was not clean, it was a very terrible experience for my fiancée. We were in town for 2 nights, the online pictures were fine, so I booked it. Well, our room wasn’t even attempted to be cleaned prior to arrival. Feet stuck to the floors throughout the hotel, hadn’t been vacuumed(hallways) and the room was even worse. Luckily we booked a room downtown at a Hampton. I am suppose to be getting a refund for these two nights but have yet to see it, that’s the only reason I’m I’m not leaving a very bad review on every site I can find on the internet.