Room was freezing.... it was handicapped... i had switched it to basic king but something didnt change so front desk wouldnt change it.
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酒店回复: We’re sorry your room was cold and for any confusion about the room type. We don’t offer standard king rooms, only accessible kings or king suites. We apologize if that wasn’t clear. If the heating unit wasn’t working as expected, our team would have been happy to help. We appreciate you bringing this to our attention.
4.0分
商务出差
Bathroom was good good water pressure good comfort height toilet room was very small only one chair to sit in.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found the bathroom comfortable and appreciated the water pressure and toilet height. We understand that room size and seating can impact overall comfort, and we’ll keep your comments in mind as we continue to improve the guest experience. We hope to welcome you back for a stay that’s even more enjoyable.
3.0分
家庭亲子
We felt cramped as the room was too small. Additionally, there was only one drawer and only two hangers!
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酒店回复: Our rooms are designed to meet brand standards, including the number of hangers provided. While we understand that storage needs can vary, our team is always happy to provide additional hangers or assist in making your stay more comfortable, just let us know during your visit so we can help right away.
5.0分
情侣出游
The rooms and property were clean . There were plenty of places to eat near by. It was a quiet stay. Breakfast was better than a lot of motels.
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酒店回复: We're glad to hear you enjoyed the cleanliness, peaceful atmosphere, and convenient location of our property. It’s also great to know that our breakfast stood out compared to others, we appreciate the compliment! We hope to welcome you back for another comfortable stay soon!
5.0分
其他
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Good overnight stay
The property looked like it might have been a little bit older but things seemed well. Refurbished. The room was clean and comfortable. The bed was wonderful and the sheets and comforter were very cozy
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酒店回复: Thank you for your kind review! We're glad to hear you found the room clean and comfortable, and that you enjoyed the cozy bed and linens. We’re happy you appreciated the refurbishment and the care we put into maintaining everything. We hope to welcome you back again soon!
3.0分
商务出差
Ok
Inexpensive hotel, so good for the price. The rooms and property were a little run-down.
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酒店回复: We're glad you found value in your stay and appreciate your comments. While our property was renovated just over a year ago, we understand that some areas may still feel modest. We’re committed to maintaining and improving our space, and your input helps guide those efforts. We hope to welcome you back for an even better experience soon.
1.0分
其他
Didn’t get my room an the cops was called on me I spent the night in jail
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酒店回复: We take the safety of our guests and staff very seriously. Due to your behavior toward our team, law enforcement was contacted to ensure everyone’s well-being. Our staff followed all policies and acted appropriately.
1.0分
商务出差
I was bitten by bedbugs up on the third floor. That is unacceptable for a Sleep In. This place is a crap hole do not stay here. Very upset about it..
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酒店回复: We take reports like this very seriously. Our team thoroughly inspected the room in question and found no evidence of bed bugs. Our property also follows a strict pest-prevention program with regular inspections by professionals. Any guest within concerns is encouraged to contact management directly so we can address them promptly.
1.0分
其他
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We got to the room at bout midnight or a little after my family and I were super tired so we hopped in bed and went to bed… we woke up and my daughter asks me what was on her blanket both blankets on both beds had blood stains on them and you knew staff knew it because they made the beds so that the blood stains were on the inside and not outside. I was immediately disturbed and went down stairs to let the staff know. Front desk told me I had to reach out to manager that following Monday! I called and manager refused to take my calls… I finally expressed my concern and they told me I had to reach out to ******* so I did that. I sent pics and explained everything! ******* then calls hotel and manager says there’s nothing she will do because she don’t know if that was my blood!!! I do not recommend staying there and we will never return!
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酒店回复: We take all guest concerns seriously and are committed to providing a clean, comfortable experience for everyone who stays with us. However, we’d like to clarify a few key points regarding your stay.According to our records, you spoke with a manager on two separate occasions. The concern about the bedding was not brought to our attention until after you had checked out, which unfortunately prevented us from addressing it during your visit.Our rooms are inspected daily by housekeeping or management, and we have no prior reports of stained bedding in the room you occupied. Our staff is experienced and dedicated, and we stand behind the quality of their work.This experience does not reflect our typical guest standards, and we regret that your stay did not meet your expectations. We always encourage guests to report any issues during their stay so we can resolve them promptly.
4.0分
其他
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I got a good deal on the price of my stay and I was pleasantly surprised with my visit to this hotel. The room was small but clean and refreshing and had everything I needed. My stay on a weekend was very quiet. Continental Breakfast was adequate. I would definitely stay here again.
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酒店回复: Thanks you for the kind words! We’re really glad to hear you had a great stay. Happy to know the room had everything you needed and that things were nice and quiet for your weekend. Appreciate the feedback on breakfast, too! We’d love to have you back next time you’re in the area.
Room was freezing.... it was handicapped... i had switched it to basic king but something didnt change so front desk wouldnt change it.
Bathroom was good good water pressure good comfort height toilet room was very small only one chair to sit in.
We felt cramped as the room was too small. Additionally, there was only one drawer and only two hangers!
The rooms and property were clean . There were plenty of places to eat near by. It was a quiet stay. Breakfast was better than a lot of motels.
Good overnight stay
The property looked like it might have been a little bit older but things seemed well. Refurbished. The room was clean and comfortable. The bed was wonderful and the sheets and comforter were very cozy
Ok
Inexpensive hotel, so good for the price. The rooms and property were a little run-down.
Didn’t get my room an the cops was called on me I spent the night in jail
I was bitten by bedbugs up on the third floor. That is unacceptable for a Sleep In. This place is a crap hole do not stay here. Very upset about it..
We got to the room at bout midnight or a little after my family and I were super tired so we hopped in bed and went to bed… we woke up and my daughter asks me what was on her blanket both blankets on both beds had blood stains on them and you knew staff knew it because they made the beds so that the blood stains were on the inside and not outside. I was immediately disturbed and went down stairs to let the staff know. Front desk told me I had to reach out to manager that following Monday! I called and manager refused to take my calls… I finally expressed my concern and they told me I had to reach out to ******* so I did that. I sent pics and explained everything! ******* then calls hotel and manager says there’s nothing she will do because she don’t know if that was my blood!!! I do not recommend staying there and we will never return!
I got a good deal on the price of my stay and I was pleasantly surprised with my visit to this hotel. The room was small but clean and refreshing and had everything I needed. My stay on a weekend was very quiet. Continental Breakfast was adequate. I would definitely stay here again.