The rooms and property were clean . There were plenty of places to eat near by. It was a quiet stay. Breakfast was better than a lot of motels.
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酒店回复: We're glad to hear you enjoyed the cleanliness, peaceful atmosphere, and convenient location of our property. It’s also great to know that our breakfast stood out compared to others, we appreciate the compliment! We hope to welcome you back for another comfortable stay soon!
5.0分
其他
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Good overnight stay
The property looked like it might have been a little bit older but things seemed well. Refurbished. The room was clean and comfortable. The bed was wonderful and the sheets and comforter were very cozy
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酒店回复: Thank you for your kind review! We're glad to hear you found the room clean and comfortable, and that you enjoyed the cozy bed and linens. We’re happy you appreciated the refurbishment and the care we put into maintaining everything. We hope to welcome you back again soon!
1.0分
商务出差
I was bitten by bedbugs up on the third floor. That is unacceptable for a Sleep In. This place is a crap hole do not stay here. Very upset about it..
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酒店回复: We take reports like this very seriously. Our team thoroughly inspected the room in question and found no evidence of bed bugs. Our property also follows a strict pest-prevention program with regular inspections by professionals. Any guest within concerns is encouraged to contact management directly so we can address them promptly.
1.0分
其他
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We got to the room at bout midnight or a little after my family and I were super tired so we hopped in bed and went to bed… we woke up and my daughter asks me what was on her blanket both blankets on both beds had blood stains on them and you knew staff knew it because they made the beds so that the blood stains were on the inside and not outside. I was immediately disturbed and went down stairs to let the staff know. Front desk told me I had to reach out to manager that following Monday! I called and manager refused to take my calls… I finally expressed my concern and they told me I had to reach out to ******* so I did that. I sent pics and explained everything! ******* then calls hotel and manager says there’s nothing she will do because she don’t know if that was my blood!!! I do not recommend staying there and we will never return!
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酒店回复: We take all guest concerns seriously and are committed to providing a clean, comfortable experience for everyone who stays with us. However, we’d like to clarify a few key points regarding your stay.According to our records, you spoke with a manager on two separate occasions. The concern about the bedding was not brought to our attention until after you had checked out, which unfortunately prevented us from addressing it during your visit.Our rooms are inspected daily by housekeeping or management, and we have no prior reports of stained bedding in the room you occupied. Our staff is experienced and dedicated, and we stand behind the quality of their work.This experience does not reflect our typical guest standards, and we regret that your stay did not meet your expectations. We always encourage guests to report any issues during their stay so we can resolve them promptly.
4.0分
其他
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I got a good deal on the price of my stay and I was pleasantly surprised with my visit to this hotel. The room was small but clean and refreshing and had everything I needed. My stay on a weekend was very quiet. Continental Breakfast was adequate. I would definitely stay here again.
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酒店回复: Thanks you for the kind words! We’re really glad to hear you had a great stay. Happy to know the room had everything you needed and that things were nice and quiet for your weekend. Appreciate the feedback on breakfast, too! We’d love to have you back next time you’re in the area.
5.0分
其他
I loved Jessica at the front desk. She has went above and beyond for me. She is definitely my favorite front desk clerk
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酒店回复: THANK YOU for such a great review! I have shared your comments with Jesica and our TEAM.
5.0分
其他
It was really nice and calm. Staff was very friendly. I loved my stay there
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酒店回复: We're happy to hear that you enjoyed a calm and pleasant stay, and that our staff made a positive impression! Creating a welcoming and relaxing environment is always our goal, and it’s wonderful to know we delivered that for you. We truly appreciate your feedback and hope to welcome you back again soon.
5.0分
其他
Everything was great beds are comfortable I love staying here for my solo trips
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酒店回复: We're glad to hear you enjoyed your stay and found the beds comfortable, that’s always a win! We appreciate you choosing us for your solo trips and look forward to welcoming you back soon!
3.0分
其他
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While the room appeared to be clean, there was a stale odor. Maybe cigarette smoke? I would recommend a deep clean and get rid of the carpet in the rooms and hallways. The room also has very limited outlets, there was a coffee maker, but no outlet close by.
On the plus side, the bed and pillows were comfortable.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found the bed and pillows comfortable, guest comfort is always our priority.We’re sorry to hear about the odor and outlet inconvenience. While all of our rooms and hallways were fully remodeled last year with new carpet, we’ll definitely look into the room you stayed in to make sure everything is up to our standards. Your comments help us continue to improve, and we truly appreciate you bringing them to our attention.We hope to welcome you back in the future for a more seamless experience!
4.0分
其他
Hotel was nice enough. Front desk personnel were rude and not overly polite or accommodating
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酒店回复: Thanks for your feedback. We're glad you thought our hotel was nice, but we're really sorry to hear that your experience with our front desk team wasn’t great. That’s definitely not the impression we want to leave.We were fully booked on rooms with two queen beds at the time of your stay, otherwise they would’ve been happy to make that upgrade for you. We appreciate you letting us know, and we’ll be sure to share your comments with the team so we can do better. Hope we get the chance to welcome you back!
The rooms and property were clean . There were plenty of places to eat near by. It was a quiet stay. Breakfast was better than a lot of motels.
Good overnight stay
The property looked like it might have been a little bit older but things seemed well. Refurbished. The room was clean and comfortable. The bed was wonderful and the sheets and comforter were very cozy
I was bitten by bedbugs up on the third floor. That is unacceptable for a Sleep In. This place is a crap hole do not stay here. Very upset about it..
We got to the room at bout midnight or a little after my family and I were super tired so we hopped in bed and went to bed… we woke up and my daughter asks me what was on her blanket both blankets on both beds had blood stains on them and you knew staff knew it because they made the beds so that the blood stains were on the inside and not outside. I was immediately disturbed and went down stairs to let the staff know. Front desk told me I had to reach out to manager that following Monday! I called and manager refused to take my calls… I finally expressed my concern and they told me I had to reach out to ******* so I did that. I sent pics and explained everything! ******* then calls hotel and manager says there’s nothing she will do because she don’t know if that was my blood!!! I do not recommend staying there and we will never return!
I got a good deal on the price of my stay and I was pleasantly surprised with my visit to this hotel. The room was small but clean and refreshing and had everything I needed. My stay on a weekend was very quiet. Continental Breakfast was adequate. I would definitely stay here again.
I loved Jessica at the front desk. She has went above and beyond for me. She is definitely my favorite front desk clerk
It was really nice and calm. Staff was very friendly. I loved my stay there
Everything was great beds are comfortable I love staying here for my solo trips
While the room appeared to be clean, there was a stale odor. Maybe cigarette smoke? I would recommend a deep clean and get rid of the carpet in the rooms and hallways. The room also has very limited outlets, there was a coffee maker, but no outlet close by.
On the plus side, the bed and pillows were comfortable.
Hotel was nice enough. Front desk personnel were rude and not overly polite or accommodating