Room was not clean. Had to switch rooms comforter was dirty. Next room blankets were dirty and hair in the shower
展开
酒店回复: Thank you for letting us know about this experience. We’re sorry things didn’t feel as comfortable or well-prepared as they should have, and we’re taking your comments seriously so our team can address what you encountered promptly. A stay should always feel clean, calm, and easy from the moment you arrive, and we’re committed to ensuring that’s the case moving forward. We appreciate you sharing this, and we’re focused on delivering a far better visit if you choose to return.
3.0分
家庭亲子
The building is ok but in need of remodeling. Our room was clean but outdated The exterior of the entire building needs work
展开
酒店回复: Thank you for taking the time to share your review. We're sorry to read about any shortcomings, but we appreciate your candor, as it enables us to continue our improvements. We hope to welcome you back for a better experience when your travels bring you back to town.
5.0分
其他
展开
Nice room. Comfortable bed. First fl room in hall behind the pool and still had kids running down the hall having fun. Was not disturbing but may be to others restaurant on site was good and they provided a discount if we were staying in the hotel. Salmon was excellent. Friendly waiter
展开
酒店回复: Thank you for taking the time to share your experience. We’re glad to hear you enjoyed your room, found the bed comfortable, and had a great meal with friendly service. It’s also wonderful to know you were able to take advantage of the on-site restaurant discount and enjoyed the salmon. We also appreciate your note about the hallway activity near the pool area. While it didn’t negatively impact your stay, feedback like yours helps us stay mindful of how different room locations may affect guests with varying preferences. We hope to have the chance to welcome you back for another enjoyable visit here at Barkers Island Inn!
5.0分
家庭亲子
展开
I absolutely loved the hotel. Played pool, kids went swimming, sat in the hot tube, bathroom was good, king size bed fit 3 people comfortably, the view of Lake Superior was amazing!!! Parking was very convenient to where our room was. At night hotel was very peaceful. During the day, kids were all over, Animals allowed so we heard barking, during the day. I will be back for sure. With my kids and without. Staff was coo, did their job fast and professionally. Also got incidentals back fast after check out. Heater worked great because it got cold at night, got so hot at nighy towned the heat down and that worked great too. Opened window for a fresh air, and the sound of thw water was great. Sat at the lake during the day and night. Wavea was so relaxing! P.S. I was moving slow because I was so comfortable, so slow I wasn't gonna be out by 11am. Called to ask for an extra 30 minutes and front desk approved. I was so happy about that! Because I didn't even want to leave. Lol
展开
酒店回复: What a joy to read such a vibrant and heartfelt review. It sounds like you fully embraced everything that makes Barkers Island Inn so special, from our peaceful lakeside views and family fun to those moments of pure relaxation by the water. We’re delighted our team’s warmth and flexibility helped make your stay even more enjoyable. Thank you for sharing your experience with such genuine enthusiasm. We can’t wait to welcome you back, whether it is a family getaway or a quiet retreat just for you!
3.0分
其他
展开
Pros:
Great room climate (heat), clean/comfy bedding, good shower head/temp, kind staff, great pool (higher temp than many— not painful), great hot tub.
Cons:
Our door did not consistently let us in. Not a key issue, a door issue. Some mold creeping down from above the ceiling tiles in the bathroom.
展开
酒店回复: We appreciate you sharing your experience and are glad you enjoyed the comfort and amenities during your stay. Your comments about the door and bathroom will be reviewed with our maintenance team to ensure they’re addressed. Thank you for taking the time to provide your feedback.
5.0分
其他
Even though the hotel seemed to be quite busy, our room was quiet and comfortable
展开
酒店回复: Thank you for your positive review! It's wonderful to hear you enjoyed our peaceful atmosphere. We appreciate your kind words, and we look forward to welcoming you back soon for another great stay!
5.0分
情侣出游
first night of honeymoon, had a great experience. enjoyed the pool, kind service and brisk bay wind.
展开
酒店回复: We’re honored you spent such a special occasion with us and happy to know you enjoyed the atmosphere and service. Thank you for sharing your experience, and we wish you all the best in this new chapter together.
2.0分
情侣出游
展开
When we first stepped into our room, we were overwhelmed by the smell of cigarette smoke so we turned around and went back to the front desk. We were given another room, which smelled like some kind of product was used to cover up the smell of cigarette smoke. The rooms had signs in them stating that all rooms were smoke free. Besides that, there was a used bottle of water left on the nightstand and paper on the floor under a table. Not cleaned well?
The other problem was that the guest rooms were located around the perimeter of the swimming pool and you could hear all the noise. There were over a dozen kids in the pool and hot tub so we didn't even attempt to go there. We like kids but this was a weekend getaway. At 10:30 p.m. we were trying to sleep, but the kids were screaming. My husband got up and went to the front desk to complain about the noise. The front desk manager didn't do anything about it, just stated that pool hours were from 8 am to 11 pm. A lot of hotels allow the kids to swim until 8 or 9 pm allowing adult time for an hour or two after that. We were looking forward to using the pool and hot tub.
We will never return to this hotel!
展开
酒店回复: We appreciate you bringing these concerns to our attention and apologize for the series of inconveniences you experienced. Your feedback is important to us, and we will ensure these points are reviewed for improvement. We hope you will consider returning for a more exceptional stay in the future.
1.0分
其他
展开
This place was so dirty and run down it should be condemned. On day two they just brought new towels in and roughly tried to make the beds. That's it. No vacuuming, wiping down anything, or cleaning the bathroom sink, toilet or tub......Gross.
展开
酒店回复: It was a pleasure having you as our guest, and we truly appreciate your feedback. However, we are sorry to hear that you had concerns and will work diligently to address them. Providing a clean and welcoming atmosphere is a top priority, and we apologize for falling short during your stay. We hope you will consider returning, giving us the opportunity to provide the exceptional experience you expected and deserve.
2.0分
家庭亲子
展开
The first room we were assigned was dirty all over. Had a dirty washcloth hanging in the shower curtain. Wife took a shower and the tub would not drain. This was 10PM so they put us in a similar room. It too was dirty as well. The drain did drain but very slowly. The bed had no top sheet. We where so exhausted that we slept in it anyway. Left a note for housekeeping. Not only did they ignore the note, the left the bed in a shambles. They also left dirty wash cloths on the floor. There was a wedding at this place with guests in rooms around us. Lots of kids and adults running up and down the hallway until 1 am. at 12:30 I asked the people in the hallway if they could tone it down and the one gentleman told me that some of the adults were fighting. I know I should have called the front desk. Housekeeping (for our wing) was a couple of college looking guys. Not the ladies in the housekeeping uniforms. From what I can tell they did not vacuuming in any rooms (including ours). Nothing in the bathroom was cleaned. We only received 2 hand towels and 2 washcloths. We will never stay there again.
展开
酒店回复: We’re truly sorry to hear about your experience and appreciate you taking the time to share these details. What you described falls far below the standards we strive to uphold, and your feedback will be shared with our housekeeping and management teams to address these issues immediately. Thank you for bringing this to our attention so we can work toward ensuring a much better experience for future guests.
Room was not clean. Had to switch rooms comforter was dirty. Next room blankets were dirty and hair in the shower
The building is ok but in need of remodeling. Our room was clean but outdated The exterior of the entire building needs work
Nice room. Comfortable bed. First fl room in hall behind the pool and still had kids running down the hall having fun. Was not disturbing but may be to others restaurant on site was good and they provided a discount if we were staying in the hotel. Salmon was excellent. Friendly waiter
I absolutely loved the hotel. Played pool, kids went swimming, sat in the hot tube, bathroom was good, king size bed fit 3 people comfortably, the view of Lake Superior was amazing!!! Parking was very convenient to where our room was. At night hotel was very peaceful. During the day, kids were all over, Animals allowed so we heard barking, during the day. I will be back for sure. With my kids and without. Staff was coo, did their job fast and professionally. Also got incidentals back fast after check out. Heater worked great because it got cold at night, got so hot at nighy towned the heat down and that worked great too. Opened window for a fresh air, and the sound of thw water was great. Sat at the lake during the day and night. Wavea was so relaxing! P.S. I was moving slow because I was so comfortable, so slow I wasn't gonna be out by 11am. Called to ask for an extra 30 minutes and front desk approved. I was so happy about that! Because I didn't even want to leave. Lol
Pros:
Great room climate (heat), clean/comfy bedding, good shower head/temp, kind staff, great pool (higher temp than many— not painful), great hot tub.
Cons:
Our door did not consistently let us in. Not a key issue, a door issue. Some mold creeping down from above the ceiling tiles in the bathroom.
Even though the hotel seemed to be quite busy, our room was quiet and comfortable
first night of honeymoon, had a great experience. enjoyed the pool, kind service and brisk bay wind.
When we first stepped into our room, we were overwhelmed by the smell of cigarette smoke so we turned around and went back to the front desk. We were given another room, which smelled like some kind of product was used to cover up the smell of cigarette smoke. The rooms had signs in them stating that all rooms were smoke free. Besides that, there was a used bottle of water left on the nightstand and paper on the floor under a table. Not cleaned well?
The other problem was that the guest rooms were located around the perimeter of the swimming pool and you could hear all the noise. There were over a dozen kids in the pool and hot tub so we didn't even attempt to go there. We like kids but this was a weekend getaway. At 10:30 p.m. we were trying to sleep, but the kids were screaming. My husband got up and went to the front desk to complain about the noise. The front desk manager didn't do anything about it, just stated that pool hours were from 8 am to 11 pm. A lot of hotels allow the kids to swim until 8 or 9 pm allowing adult time for an hour or two after that. We were looking forward to using the pool and hot tub.
We will never return to this hotel!
This place was so dirty and run down it should be condemned. On day two they just brought new towels in and roughly tried to make the beds. That's it. No vacuuming, wiping down anything, or cleaning the bathroom sink, toilet or tub......Gross.
The first room we were assigned was dirty all over. Had a dirty washcloth hanging in the shower curtain. Wife took a shower and the tub would not drain. This was 10PM so they put us in a similar room. It too was dirty as well. The drain did drain but very slowly. The bed had no top sheet. We where so exhausted that we slept in it anyway. Left a note for housekeeping. Not only did they ignore the note, the left the bed in a shambles. They also left dirty wash cloths on the floor. There was a wedding at this place with guests in rooms around us. Lots of kids and adults running up and down the hallway until 1 am. at 12:30 I asked the people in the hallway if they could tone it down and the one gentleman told me that some of the adults were fighting. I know I should have called the front desk. Housekeeping (for our wing) was a couple of college looking guys. Not the ladies in the housekeeping uniforms. From what I can tell they did not vacuuming in any rooms (including ours). Nothing in the bathroom was cleaned. We only received 2 hand towels and 2 washcloths. We will never stay there again.