酒店回复: We’re sorry to hear you felt disappointed with your stay. Our housekeeping team thoroughly cleans and inspects each room before arrival, and we didn’t receive any report of an issue during your visit — we would have been happy to address it right away.Breakfast is included with every rate plan and is served daily during the posted hours in our dining area. If you arrived outside of that timeframe or chose not to join, that may have caused some confusion.We take pride in offering a clean, comfortable stay with a full breakfast for all guests, and we appreciate your feedback.
2.0分
其他
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I should have known better after reading reviews. Our room was horrible. Old, damaged, bullet hole in window. Coffee Maker was dirty so we couldn’t have coffee. Toilet seat was broken. The room we stayed needs a major renovation. I couldn’t sleep because I was afraid of roaches. I will never stay here again. Very disappointed.
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酒店回复: Thank you for your feedback. Many of the concerns you’ve mentioned don’t reflect the experience of the vast majority of our guests. Our rooms are inspected regularly, and any issues—such as a damaged fixture or a housekeeping concern—would have been addressed immediately had we been notified during your stay. We can assure you there are no safety issues or pest concerns in the room you occupied. Claims such as a “bullet hole” or being “afraid of roaches” are not consistent with the condition of our property. We’re glad you took the time to share your thoughts, and we wish you well in your future travels.
5.0分
其他
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I was somewhat taken back when the front counter woman said she needed a card for incidentals. What incidentals? The hotel offered nothing-no vending machines, no items for sale to eat or drink in the reception area. Also the whole part of where you turn on the hot/cold on the sink moved when I attempted to turn on the cold. There was a damp musty smell throughout the hallway
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酒店回复: Thank you for sharing your feedback. We understand your concerns, though we would like to clarify a few points. The incidental hold is a standard procedure at most hotels and is meant to cover any unexpected charges during a guest’s stay, not only items for purchase in the lobby.Regarding the sink and hallway concerns, our housekeeping and maintenance teams follow regular schedules to ensure all rooms and common areas are clean and fully functional. We regret that your experience did not meet your expectations, but we did not receive any requests for assistance during your stay that would have allowed us to address these issues immediately.We appreciate your feedback and will continue to review ways to improve our guests’ experience.
2.0分
其他
Oldest most run down super 8 I've stayed in. Very limited options in Clayton but it was ok for one night.
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酒店回复: Thank you for sharing your feedback. While we understand that everyone’s expectations and preferences can differ, we do work hard to maintain our property and provide clean, comfortable rooms for all guests. Many travelers find our accommodations suitable and appreciate the service we provide, especially in a small town with limited options.We’re glad it worked for your overnight stay, and we appreciate you giving us a try. Safe travels!
1.0分
其他
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No one at desk; waited 15 minutes and she acted like I was bothering her. Although after 4:30 pm, no towels; I waited and asked twice; was told they were being laundered. Thin, worn out sheets. Useless floor lamp with the off-on switched broken off. Very loud AC unit. Two dead cockroaches on the floor. I would appreciate a refund.
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酒店回复: We’re sorry you felt your stay was disappointing. Our front desk is staffed throughout the day, and towels are laundered regularly, which may have caused a brief delay after 4:30 PM. Room amenities are maintained, though normal wear and tear can happen over time. Many of the issues you mentioned could have been addressed immediately if reported during your stay, so it’s surprising to see them listed after checkout.We always encourage guests to notify us of any concerns so we can resolve them promptly.
4.0分
其他
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There is not much around the hotel as it is on the way out of town, but the Mexican place across the parking lot serves up good food (more than I could eat). It is a place to get a shower & bed before moving on.
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酒店回复: Thank you for sharing your thoughts! We’re glad you enjoyed the nearby Mexican restaurant and found our hotel to be a convenient and comfortable stop during your travels. While our location is just outside the main area, many guests appreciate the quiet surroundings and easy access to the highway. We hope to welcome you again on your next trip through!
1.0分
其他
I booked and tried to cancel in 30 minutes. They say I can’t ******* won’t help so I will not be using either any more
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear about your experience with the cancellation process. Unfortunately, reservations made through ******* are subject to their policies, and changes or cancellations must be handled directly through them. We understand your frustration and apologize for the inconvenience this caused.
4.0分
其他
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Very simple and basic hotel but that’s expected with the price. Beds were comfortable and clean. Breakfast is very basic with cereal and waffles but no where to sit. Completely satisfied.
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酒店回复: Thank you for your feedback! We’re happy to hear you were completely satisfied and found the beds comfortable and clean. We appreciate your comments about breakfast and will keep them in mind as we look for ways to improve the experience.
5.0分
其他
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⭐️⭐️⭐️⭐️⭐️
My stay at the Super 8 was about what I expected for the price. The room was clean and comfortable, which made it a decent value. The water pressure was good and there was plenty of hot water for showers, which I appreciated. Breakfast was simple—just waffles—but they were tasty and satisfying enough to start the day. Overall, nothing fancy but a solid, budget-friendly stay.
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酒店回复: Thank you for sharing your detailed feedback. We’re glad to hear you found your stay comfortable and appreciated the clean room, good water pressure, and breakfast. It’s great to know you found us to be a good value, and we hope to welcome you again on your next visit.
1.0分
其他
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There was bed bugs they moved me to a difference room. I still cleaned it because it was not too clean. Towels were dirty and stained. The female at the desk was very kind. 2nd room was better and clean .
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酒店回复: Thank you for your feedback. We want to reassure you that we have a professional pest control service that inspects and treats our property regularly, and we take the cleanliness of our rooms very seriously. While we regret that your experience did not fully meet your expectations, we’re glad to hear our front desk team was kind and that you found the second room more comfortable. We appreciate your comments as they help us continue to provide a welcoming stay for our guests.
房间很脏，而且尽管选择了早餐，却没有早餐
I should have known better after reading reviews. Our room was horrible. Old, damaged, bullet hole in window. Coffee Maker was dirty so we couldn’t have coffee. Toilet seat was broken. The room we stayed needs a major renovation. I couldn’t sleep because I was afraid of roaches. I will never stay here again. Very disappointed.
I was somewhat taken back when the front counter woman said she needed a card for incidentals. What incidentals? The hotel offered nothing-no vending machines, no items for sale to eat or drink in the reception area. Also the whole part of where you turn on the hot/cold on the sink moved when I attempted to turn on the cold. There was a damp musty smell throughout the hallway
Oldest most run down super 8 I've stayed in. Very limited options in Clayton but it was ok for one night.
No one at desk; waited 15 minutes and she acted like I was bothering her. Although after 4:30 pm, no towels; I waited and asked twice; was told they were being laundered. Thin, worn out sheets. Useless floor lamp with the off-on switched broken off. Very loud AC unit. Two dead cockroaches on the floor. I would appreciate a refund.
There is not much around the hotel as it is on the way out of town, but the Mexican place across the parking lot serves up good food (more than I could eat). It is a place to get a shower & bed before moving on.
I booked and tried to cancel in 30 minutes. They say I can’t ******* won’t help so I will not be using either any more
Very simple and basic hotel but that’s expected with the price. Beds were comfortable and clean. Breakfast is very basic with cereal and waffles but no where to sit. Completely satisfied.
⭐️⭐️⭐️⭐️⭐️
My stay at the Super 8 was about what I expected for the price. The room was clean and comfortable, which made it a decent value. The water pressure was good and there was plenty of hot water for showers, which I appreciated. Breakfast was simple—just waffles—but they were tasty and satisfying enough to start the day. Overall, nothing fancy but a solid, budget-friendly stay.
There was bed bugs they moved me to a difference room. I still cleaned it because it was not too clean. Towels were dirty and stained. The female at the desk was very kind. 2nd room was better and clean .