酒店回复: Thank you for taking the time to tell us about your stay at La Quinta Inn & Suites. Your feedback is very valuable to us; we use feedback like yours to improve on the guest experience. I was pleased to know that you found the hotel and the room to be clean, spacious, and cozy. We strive to make each stay as pleasant and comfortable; as well as exceeding the guest expectations. Again, thank you for taking the time to tell us about your stay. We look forward to seeing you again.
酒店回复: Thank you for taking the time to tell us about your stay. I would like to apologize for the inconveniences you experienced during your stay. We strive to make each stay as pleasant and comfortable as possible; as well as to exceed the guest expectations.Again, thank you for taking the time to tell us about your stay. I hope you give us another chance, by staying with us again in the future.
It was very nice and clean. The staff was great. The room was nice and spacious and a very comfortable bed.
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酒店回复: Thank you for letting us know your feedback. We are happy to hear hat you enjoyed your stay. We hope to serve you again in the future.
5.0分
情侣出游
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Friendly staff, great breakfast, tv and WiFi worked great, plenty of hot water for shower, and very comfortable beds. BUT, the cleaning crew seems to think cleaning the tub/shower, putting in clean towels, and changing the bedding is all there is to cleaning the room. Sugar spilled on the desk. Dirt on the floor. Significant layer of dust on the shelf under the sink (which they have seen if they had put the hair dryer back in its bag. And the drain in the tiling didn’t work so hard to bathe a little one—or me!
All that being said, the really important things were excellent; and the cleanliness is an easy fix. This is our third time staying here and the first we’ve encountered any issues at all. So would definitely stay here again
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酒店回复: Thank you for letting us know your feedback. We are happy to hear that you had a wonderful stay. We hopw to serve you again in the future.
4.0分
其他
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Small issues but great bed and staff!
Bed and room size are excellent. There was some mildew around the tub wall grout. The bathroom is pretty dark. Especially if you’re in the shower with the shower curtain pulled. The ac made a lot of noise when the fan was on high. Overall, it’s not bad, just several minor issues.
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酒店回复: Thank you for letting us know your feedback. We will be looking into these concerns and fix them.We hope to serve you again in the future.
2.0分
其他
Sad stay
Curtains frayed and in terrible condition. Dirty tub, supplies not replenished, coffee maker did not function.
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酒店回复: Thank you for letting us know your feedback. Weare lookig into your concerns and they will be addressed. We hope to serve you again in the future.
1.0分
商务出差
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Dont waste your money
we were very disappointed with our stay. to start it off we had to change rooms due to the TV not working in the first one. then when we got settled in the blow dryer started smoking and stopped working. stains all over the ceiling & walls. the bed spread had black stains in it as well as one of the pillows. the breakfast eggs were COLD, and sausage was burnt. no cranberry juice, out of biscuits. I asked if they could put more out and she replied they didn't have anymore till the truck came. the waffle maker did not work to top everything off.
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酒店回复: Thank you for letting us know your feedback. We apologize that you didn't enjoy your stay. We are looking into all your concerns. We hope to serve you again in the future.
2.0分
其他
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Sketchy parking lot.
Parking lot full of contract workers and transients. I was so stressed about leaving my car out there as I am on crutches and had a carload of belongings I didn’t need to unload so I left at 0200 just to be safe. The desk clerk was the only bright spot and very welcoming.
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酒店回复: Thank you for letting us know your feedback. We apologize that you didn't feel safe in the parking lot. We assure you that our property is safe. We hope to serve you again in the future.
户外区域面积适中，适合狗狗玩耍。浴室宽敞干净。房间总体来说宽敞干净。床很舒服，如果你喜欢稍微硬一点的床。早餐很棒，很美味。唯一遗憾的是泳池暂时无法使用，因为泳池正在翻新。总的来说，住宿体验很棒，还会再次入住。
这绝对不是你对LaQuinta的期望！走廊尽头，就在我们门外的暖气，插头周围都是黑烟，就像着火了一样！看起来好像有人曾经撬开过我们的门！楼下房间的一扇窗户也坏了。
酒店还不错……床很舒服……员工很友好。我们房间窗户周围的石膏板坏了，肯定需要清理一下……早餐还不错。房间有点破旧……
还会再来的
酒店周边环境看起来不太好。酒店比较旧，但员工和服务都很好。房间很干净。
Super clean
It was very nice and clean. The staff was great. The room was nice and spacious and a very comfortable bed.
Friendly staff, great breakfast, tv and WiFi worked great, plenty of hot water for shower, and very comfortable beds. BUT, the cleaning crew seems to think cleaning the tub/shower, putting in clean towels, and changing the bedding is all there is to cleaning the room. Sugar spilled on the desk. Dirt on the floor. Significant layer of dust on the shelf under the sink (which they have seen if they had put the hair dryer back in its bag. And the drain in the tiling didn’t work so hard to bathe a little one—or me!
All that being said, the really important things were excellent; and the cleanliness is an easy fix. This is our third time staying here and the first we’ve encountered any issues at all. So would definitely stay here again
Small issues but great bed and staff!
Bed and room size are excellent. There was some mildew around the tub wall grout. The bathroom is pretty dark. Especially if you’re in the shower with the shower curtain pulled. The ac made a lot of noise when the fan was on high. Overall, it’s not bad, just several minor issues.
Sad stay
Curtains frayed and in terrible condition. Dirty tub, supplies not replenished, coffee maker did not function.
Dont waste your money
we were very disappointed with our stay. to start it off we had to change rooms due to the TV not working in the first one. then when we got settled in the blow dryer started smoking and stopped working. stains all over the ceiling & walls. the bed spread had black stains in it as well as one of the pillows. the breakfast eggs were COLD, and sausage was burnt. no cranberry juice, out of biscuits. I asked if they could put more out and she replied they didn't have anymore till the truck came. the waffle maker did not work to top everything off.
Sketchy parking lot.
Parking lot full of contract workers and transients. I was so stressed about leaving my car out there as I am on crutches and had a carload of belongings I didn’t need to unload so I left at 0200 just to be safe. The desk clerk was the only bright spot and very welcoming.