Breakfast consisted of packaged pastries and coffee.
There is a woman who lives at the hotel and comes out of her room to smoke every two hours.
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2.0分
其他
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Non smoking rooms,but guests are allowed to smoke right outside their doors. Then the smoke comes right into your room through the AC vents. Might as well be at a smoke filled bar.
AC unit in poor shape. Shower faucet half way out of the wall.
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酒店回复: Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day!
4.0分
其他
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the first couple of nights were great, we felt welcomed, it was clean and a quiet area, not hood or ghetto,,,well the morning when i was leaving out for work, our key did not work, i went to the office and told the clerk, well apparently i was suppose to have went in the office bc they had had us as a no show to a different room, she then asked if we were checking out today i told her probably and she said “that is probably for the best, to keep down the confusion” which had completely rubbed me the wrong way, what was for the best? i found that comment rude and unnecessary i think they should maybe train their front desk clerks to be more considerate and to keep their personal opinions to themselves, other than that we loved it there but i doubt we will be returning bc of that one comment, i am still trying to understand what that meant,,,,
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酒店回复: Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the reservation. Have a great day and we hope to see you again!
3.0分
其他
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Room was clean ... check in was friendly ... room showed age - but was clean and comfortable... we had to fight the lock every time we tried to enter the room. The breakfast was not very good.
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酒店回复: Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again!
2.0分
其他
Dingy
Dingy/dirty. People hanging around in the stairwells & beer cans left about. Minimal breakfast selection
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酒店回复: Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. Have a great day and come back and see us again!
3.0分
商务出差
Needs to be updated and cleaned. Smoking outside rooms had it coming through ac
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酒店回复: Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologizes for the problem you have experienced. Have a great day and come back and see us again!
2.0分
其他
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Staff, maintenance, and pool problem
So the door's were so hard to open even after using key, the sink was block, shampoo did not replaced, swimming pool was having tiny bugs, the rest room door was not getting lock, when I come there to check in the guy was rude if his mood is bad he should smile and explain customer properly I came in the evening it was evening guy who was rude, but morning girl was kind and provide me good service
I had been in different ramada and they were soo good.
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酒店回复: Thank you for taking the time out to let us know how your stay was at Ramada Inn, Lebanon, Tn.. Your feedback is very important to us as it helps us improve our operation. I like to apologize for the problem you have experienced. Have a great day and come back and see us again soon!
4.0分
其他
Was a good space. We had an issue with our first room but was immediately switch with no problems.
酒店回复: Thank you for your feedback!
3.0分
其他
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We had 2 rooms reserved. The first room had to be changed because the deadbolt did not work. It's replacement was supposed to be non-smoking but reeked of smoke. The second room our family had was fine. The hot breakfast consisted of waffles and prepaid little sausage and biscuits. However, overall for the money it was ok.
卫生情况比较好。
choose another hotel
Breakfast consisted of packaged pastries and coffee.
There is a woman who lives at the hotel and comes out of her room to smoke every two hours.
Non smoking rooms,but guests are allowed to smoke right outside their doors. Then the smoke comes right into your room through the AC vents. Might as well be at a smoke filled bar.
AC unit in poor shape. Shower faucet half way out of the wall.
the first couple of nights were great, we felt welcomed, it was clean and a quiet area, not hood or ghetto,,,well the morning when i was leaving out for work, our key did not work, i went to the office and told the clerk, well apparently i was suppose to have went in the office bc they had had us as a no show to a different room, she then asked if we were checking out today i told her probably and she said “that is probably for the best, to keep down the confusion” which had completely rubbed me the wrong way, what was for the best? i found that comment rude and unnecessary i think they should maybe train their front desk clerks to be more considerate and to keep their personal opinions to themselves, other than that we loved it there but i doubt we will be returning bc of that one comment, i am still trying to understand what that meant,,,,
Room was clean ... check in was friendly ... room showed age - but was clean and comfortable... we had to fight the lock every time we tried to enter the room. The breakfast was not very good.
Dingy
Dingy/dirty. People hanging around in the stairwells & beer cans left about. Minimal breakfast selection
Needs to be updated and cleaned. Smoking outside rooms had it coming through ac
Staff, maintenance, and pool problem
So the door's were so hard to open even after using key, the sink was block, shampoo did not replaced, swimming pool was having tiny bugs, the rest room door was not getting lock, when I come there to check in the guy was rude if his mood is bad he should smile and explain customer properly I came in the evening it was evening guy who was rude, but morning girl was kind and provide me good service
I had been in different ramada and they were soo good.
Was a good space. We had an issue with our first room but was immediately switch with no problems.
We had 2 rooms reserved. The first room had to be changed because the deadbolt did not work. It's replacement was supposed to be non-smoking but reeked of smoke. The second room our family had was fine. The hot breakfast consisted of waffles and prepaid little sausage and biscuits. However, overall for the money it was ok.