酒店回复: Hello Jon, Thank you for sharing your feedback. We're pleased to hear that you found your room spacious and comfortable, and that you enjoyed the in-room coffee. We appreciate your understanding regarding the cooling issue and will ensure your comments are noted. We hope to welcome you back in the future for another stay.
4.0分
其他
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Ladydi
The only issue was the temperature display on the ac/heating unit went to E5 during the night and it was overly warm. I woke up because of this and was able to get the fan only running but it was still uncomfortable for me and I spent 5 hours tossing and turning with little sleep after that with a long drive ahead of me this morning. The room was cleaner than most for this price.
Whomever with Choice Hotels decided that 2 half pillows per person was better for sleeping was definitely wrong, in my opinion 😕
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酒店回复: Hello Diana,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cleanliness of the room and understand how important a comfortable temperature and adequate pillows are for a good night's sleep. Your insights about the AC unit and pillow arrangements have been noted and will be shared with management for future consideration. We hope your travels ahead are more restful and comfortable.
2.0分
其他
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The breakfast could be beter but what made it so bad is no air and phone did not work. I am disabled so I had to use y walker to go complain but nothing was fixed. It was hot and I can’t sleep with it being hot.
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酒店回复: Hello kevin,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the breakfast and the issues you encountered with the air conditioning and phone. Your experience is important to us, and we always aim to improve our services. We encourage you to reach out to management directly to discuss your concerns, as they take all guest feedback seriously. Your comfort and satisfaction are a priority, and we hope to better serve you in the future.
1.0分
其他
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Stains on both bed’s comforters. Mattress was terrible. Wasn’t much in the area and we were tired. We took a chance. Can’t expect much for $60 a night, but a stain free comforter is a low bar. Drive to Mount Vernon or Memphis for more selection, like I wish I had.
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酒店回复: Hello Barry,Thank you for sharing your feedback regarding your recent stay. We take guest comments seriously as they help us improve our services. Your concerns about the comforters and mattress have been noted, and we appreciate your insights regarding the area amenities. We hope to better meet guest expectations in the future. Thank you for choosing to stay with us.
4.0分
家庭亲子
This property was clean but need more maintenance outside and need updating
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酒店回复: Hi Donna, Thank you for sharing your impressions of your stay. While we appreciate your recognition of the cleanliness of the property, it’s important to note that the overall upkeep and presentation of the hotel remain a consistent focus for the team. The exterior and style of any property can sometimes reflect the age of the building rather than its level of care, and what matters most is that the facilities inside remain comfortable, sanitary, and welcoming. Many guests find that a clean environment contributes more to a positive stay than purely cosmetic details, and it’s clear from your review that cleanliness was well maintained throughout your visit.
3.0分
家庭亲子
Front desk staff was poor staff was on her personal phone the entire process wont stay again
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酒店回复: Hello Jerry,Thank you for sharing your feedback about your recent stay. We understand that attentive service is crucial for a positive experience, and your comments regarding the front desk staff will be reviewed with our team. We appreciate your insights, as they help us improve our service standards. We hope you will consider visiting us again in the future.
5.0分
其他
Very efficient staff was assigned a ground floor room in a very quiet area. Great staff.
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酒店回复: Hello Gretchen,Thank you for your feedback. We're glad to hear that you found our staff efficient and appreciated the quiet location of your room. Positive comments about our team motivate us to maintain our high standards of service. We hope your experience will encourage you to visit us again in the future. Safe travels!
3.0分
商务出差
Microwave didn’t work, some stains on the bedding and bugs
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酒店回复: We appreciate you taking the time to share your experience. Our team works diligently to maintain clean and comfortable accommodations, and we take feedback regarding bedding and in-room amenities seriously. While occasional maintenance issues or pests can occur despite our efforts, our staff strives to address concerns promptly to ensure a pleasant stay for all guests. We value your observations as they help us continually monitor and uphold our standards of hospitality.
4.0分
其他
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We stayed a night between my daughter’s dance rehearsal and recital. It served its purpose. The receptionist was pleasant. We slept well even with it being right by the interstate. The only issue was the air would not come on, I had to go back to receptionist for him to push a button in the lobby to turn the air on in the room. We didn’t have extra sheets for the pull out but there was no issue getting the extra sheet, blanket and pillows. Breakfast is limited.
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酒店回复: Hello Nicole,Thank you for your feedback regarding your recent stay. We're glad to hear that you found our receptionist pleasant and enjoyed a good night's sleep. We appreciate your comments about the air conditioning and the breakfast options, as they help us understand areas for improvement. We hope your daughter had a wonderful recital and that your future travels bring you back our way to enjoy more of what we offer.
与我住过的其他精选酒店相比，这里的欧陆式早餐没有达到预期。床非常难睡。不过客户服务还是不错的。
我们的房间很宽敞，床很舒服，虽然花了一段时间才凉快下来，但最终还是凉快下来了，我们很享受房间里的咖啡。
Ladydi
The only issue was the temperature display on the ac/heating unit went to E5 during the night and it was overly warm. I woke up because of this and was able to get the fan only running but it was still uncomfortable for me and I spent 5 hours tossing and turning with little sleep after that with a long drive ahead of me this morning. The room was cleaner than most for this price.
Whomever with Choice Hotels decided that 2 half pillows per person was better for sleeping was definitely wrong, in my opinion 😕
The breakfast could be beter but what made it so bad is no air and phone did not work. I am disabled so I had to use y walker to go complain but nothing was fixed. It was hot and I can’t sleep with it being hot.
Stains on both bed’s comforters. Mattress was terrible. Wasn’t much in the area and we were tired. We took a chance. Can’t expect much for $60 a night, but a stain free comforter is a low bar. Drive to Mount Vernon or Memphis for more selection, like I wish I had.
This property was clean but need more maintenance outside and need updating
Front desk staff was poor staff was on her personal phone the entire process wont stay again
Very efficient staff was assigned a ground floor room in a very quiet area. Great staff.
Microwave didn’t work, some stains on the bedding and bugs
We stayed a night between my daughter’s dance rehearsal and recital. It served its purpose. The receptionist was pleasant. We slept well even with it being right by the interstate. The only issue was the air would not come on, I had to go back to receptionist for him to push a button in the lobby to turn the air on in the room. We didn’t have extra sheets for the pull out but there was no issue getting the extra sheet, blanket and pillows. Breakfast is limited.