酒店回复: Hello Yanelyn, Nos complace saber que disfrut de nuestras instalaciones recin remodeladas y que encontr el ambiente tranquilo. Agradecemos sus comentarios positivos y esperamos poder darle la bienvenida de nuevo en el futuro.
4.0分
其他
Room was in good condition. Front desk was a bit rude when we dared to ask for a room replacement pass key.
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酒店回复: Thank you for sharing your experience with us. We’re glad to hear that you found your room to be in good condition, as our team takes great care to ensure accommodations meet high standards of cleanliness and comfort. We regret that your interaction at the front desk did not meet your expectations; however, our staff strives to maintain professionalism and follow proper security procedures when reissuing room keys to protect all guests. We appreciate your feedback, as it helps us reinforce the importance of courteous communication while upholding these safety measures.
2.0分
其他
Room is kind of gross, the sheets had stains and there were roaches in the bathroom
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酒店回复: Hello Lacie,Thank you for sharing your feedback. We take cleanliness very seriously and will address your concerns with the appropriate team to ensure our standards are upheld. Guest comfort is important to us, and we appreciate you bringing this to our attention. Your input helps us improve the experience for all our guests in the future. We hope you'll consider giving us another opportunity to provide you with a better stay.
5.0分
家庭亲子
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Very spacious and clean room. The A/C worked amazingly but the only thing I don’t care for was the shower pressure. Other than that it was a great place to stay for the rate.
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酒店回复: Hi Jayme, Thank you for sharing your experience with us. It’s wonderful to hear that you enjoyed the spacious and clean room as well as the comfort of the A/C during your stay, as those are details we take pride in providing. While you mentioned the shower pressure wasn’t to your preference, it’s worth noting that water systems can vary depending on usage and flow regulation standards in place. Overall, your recognition of the value and comfort offered highlights the effort put into maintaining a positive guest experience.
4.0分
其他
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Not a bad place to stay but it could use some upgrades. Some paint here and there, bathroom tub had some problem areas and the sink area was tiny compared to the last room we stayed in at the same hotel. Overall it is not bad for the price.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear you found value in your stay. Your comments regarding upgrades and the bathroom layout have been noted, and we appreciate you bringing them to our attention. We continuously strive to enhance our guests' experiences, and your insights will certainly help guide our future improvements. We hope to have the opportunity to welcome you back for an even better stay.
2.0分
其他
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No room should ever smell that horrible.
The rooms looked clean but smelled horrible. Like a 30 year old bar. I had already checked in but left so I could not get a refund. If you are a smoker that might be acceptable but for me and my family I had to spend another 200.00 for another room someplace else.
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酒店回复: Hello Charles, Thank you for your feedback regarding your recent stay. We appreciate your observations about the room cleanliness, and we understand how important a comfortable atmosphere is for a family. Your comments will be shared with the relevant departments for consideration. We hope you were able to find suitable accommodations that met your needs during your travels.
2.0分
其他
While clean, the website pictures showed a much more upscale property.
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酒店回复: Hello jean,Thank you for your feedback regarding your stay. We strive to provide an accurate representation of our property through our online imagery, and we appreciate your perspective. Your input is valuable, and we will review our website to ensure it aligns with the guest experience. We hope you'll consider staying with us again in the future.
4.0分
家庭亲子
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It stated breakfast available, but the breakfast provided was less than expected. There was no hot food, only mini muffins and granola bars. No cereal or hot water for the oatmeal packets on the counter. I was expecting breakfast, but had to go elsewhere and spend extra money.
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酒店回复: Hello Roxanne,Thank you for sharing your feedback regarding the breakfast offerings during your stay. We understand how important a satisfying breakfast is to start the day right. Your comments about the selection are noted, and we will certainly pass this information to management for their consideration in future planning. We appreciate your insights, which help us improve for all guests. Thank you for your understanding.
4.0分
其他
Enjoyed the updated amenities. Someone took care in supplying furniture, desks, tables and organizers.
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酒店回复: Hello Laura,Thank you for your feedback on the updated amenities. We're glad to hear that you appreciated the thoughtful selection of furniture and organizers designed for your comfort. Your comments will be shared with the team to continue enhancing our guest experience. We hope to welcome you back on your next visit for another enjoyable stay.
5.0分
家庭亲子
Clean and spacious room. Bed was very comfortable. Staff friendly. Checking in/out was a quick easy process.
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酒店回复: Hello Misty, Thank you for sharing your positive experience regarding your clean and spacious room, comfortable bed, and friendly staff. We're pleased to hear that you found the check-in and check-out process efficient. Your feedback is appreciated, and it motivates us to maintain our standards. We hope to welcome you back for another enjoyable stay in the future.
非常干净，最近装修过，安静。
Room was in good condition. Front desk was a bit rude when we dared to ask for a room replacement pass key.
Room is kind of gross, the sheets had stains and there were roaches in the bathroom
Very spacious and clean room. The A/C worked amazingly but the only thing I don’t care for was the shower pressure. Other than that it was a great place to stay for the rate.
Not a bad place to stay but it could use some upgrades. Some paint here and there, bathroom tub had some problem areas and the sink area was tiny compared to the last room we stayed in at the same hotel. Overall it is not bad for the price.
No room should ever smell that horrible.
The rooms looked clean but smelled horrible. Like a 30 year old bar. I had already checked in but left so I could not get a refund. If you are a smoker that might be acceptable but for me and my family I had to spend another 200.00 for another room someplace else.
While clean, the website pictures showed a much more upscale property.
It stated breakfast available, but the breakfast provided was less than expected. There was no hot food, only mini muffins and granola bars. No cereal or hot water for the oatmeal packets on the counter. I was expecting breakfast, but had to go elsewhere and spend extra money.
Enjoyed the updated amenities. Someone took care in supplying furniture, desks, tables and organizers.
Clean and spacious room. Bed was very comfortable. Staff friendly. Checking in/out was a quick easy process.