酒店回复: Hello Elena,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir freuen uns zu hÂren, dass Sie die ruhige Lage unseres Hotels am See genossen haben und dass Ihr Aufenthalt fr eine Nacht in Ordnung war. Wir hoffen, Sie in Zukunft erneut bei uns begrƒen zu drfen.
4.0分
情侣出游
原文
翻译提供方：Google
房间很大，适合短暂停留
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酒店回复: Hello Elena,Wir freuen uns, dass Ihnen die Grƒe des Zimmers gefallen hat und hoffen, dass Ihr kurzer Aufenthalt angenehm war. Sollten Sie in Zukunft weitere Anregungen haben, zÂgern Sie nicht, sich direkt an unser Management zu wenden.
2.0分
家庭亲子
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The first room we checked into had a trash can full of fastfood garbage and someone had obviously been laying in the bed. Our second room was better. However, the next morning we learned our key opened a room two doors down! (My mom went to the wrong room.) I should have checked to see if I could open other doors but I didn't want to find out.
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酒店回复: Hello Sara,Thank you for sharing your experience with us. We’re glad to hear the second room met your expectations, but we take your concerns very seriously regarding the initial room and key issues. Your feedback is important and will be addressed with our team to enhance the guest experience. We appreciate your insights, as they help us make improvements for future guests.
3.0分
情侣出游
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Front desk man was great!! Very responsive.
Coffee/breakfast set up was convenient & nice for a motel.
Cons:
Bathroom door did not completely close.
TV's sound would continuously go loud then low - a bit annoying. To be fair we didn't ask the front desk to fix it. We had no time for this.
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酒店回复: Hello kelli,Thank you for sharing your feedback. We're glad to hear that our front desk staff made a positive impression and that you enjoyed the breakfast setup. We appreciate your comments regarding the bathroom door and the TV issues; they are valuable for our ongoing improvements. We hope your overall experience was pleasant and that you consider staying with us again in the future.
2.0分
情侣出游
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No front desk attendant; had to call on phone. Room smelled like bleach. Room carpet felt wet the whole stay. General overall griminess. Sheets didn’t fit the bed properly. Even though a Super 8, we went ahead with the booking because of the Wyndham name. Definitely not worthy of the Wyndham name.
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酒店回复: Hello Robert, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the front desk services, room conditions, and bedding. Your observations are valuable, and we will ensure they are conveyed to the relevant teams for review and consideration in future improvements. We strive to provide a better experience for our guests, and your input assists in that process. Thank you for your input and for choosing to stay with us.
5.0分
其他
Nice quiet property. Helpful front desk staff and very kind. Clean and comfortable. My only concern was the ice machine wasn't working.
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酒店回复: Hello Sara, Thank you for your feedback and for highlighting our quiet property and helpful staff. We’re glad to hear you found your stay clean and comfortable. Your note about the ice machine is appreciated and has been forwarded to our maintenance team for review. We hope to see you again on your next visit.
5.0分
其他
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Starting with a very professional and friendly check-in to a totally pleasant accessible room (104), my wife and I found our stay an enjoyable departure from our regular Super 8 stays. The property is smaller than most, but affords a view of a lake from our window across a wide park-like area, with a covered cookout area that I assume is for guests. The town, Chisago City, Minnesota, has some of the friendliest and courteous citizens we have ever experienced. It is an outdoor and lake destination for sports and a variety of lake recreation. I recommend it for value and price point.
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酒店回复: Hello Michael, Thank you for taking the time to share your positive experience. We're thrilled to hear that you enjoyed the friendly service, the accessible room, and the beautiful view from your window. It’s wonderful that you appreciated the welcoming atmosphere of Chisago City and all it has to offer. We look forward to welcoming you back on your next visit, and we hope to make your stay just as enjoyable as this one!
3.0分
其他
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Not worth the price under circumstances
AC didnt work properly, floors were filthy, no soaps in dispensers, blow dryer was broken, smoke smell at night that did not come from hallway, and TV would freeze up. Hallways were disgusting. Language barrier with staff. Breakfast was good! Easy check out!
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酒店回复: Dear Guest, Thank you for sharing your feedback. We're glad to hear you enjoyed the breakfast and found the checkout process easy. Your concerns regarding the AC, cleanliness, and other issues you've noted are appreciated, as they help us identify areas for improvement. We are continuously working to enhance our guest experience and take all feedback seriously. Your insights will be shared with the relevant management teams. We hope you consider staying with us again in the future.
5.0分
其他
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Every member of the staff was helpful, authentically friendly and attentive. I look forward to staying again...
It is a nice place for the cost and conveniently located.
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酒店回复: Hello Cindy,Thank you for sharing your positive experience with our friendly and attentive staff. We're glad to hear that you found our location convenient and enjoyed your stay with us. We look forward to welcoming you back on your next visit, where you can enjoy even more of what we have to offer.
这个小地方非常适合家庭聚会，户外的湖区也很漂亮。小镇把一个童子军营地改造成了附近一个很大的公园——千万别错过附近的弗兰科尼亚雕塑公园，免费而且非常棒。
安静的湖边酒店。住一晚还好
房间很大，适合短暂停留
The first room we checked into had a trash can full of fastfood garbage and someone had obviously been laying in the bed. Our second room was better. However, the next morning we learned our key opened a room two doors down! (My mom went to the wrong room.) I should have checked to see if I could open other doors but I didn't want to find out.
Front desk man was great!! Very responsive.
Coffee/breakfast set up was convenient & nice for a motel.
Cons:
Bathroom door did not completely close.
TV's sound would continuously go loud then low - a bit annoying. To be fair we didn't ask the front desk to fix it. We had no time for this.
No front desk attendant; had to call on phone. Room smelled like bleach. Room carpet felt wet the whole stay. General overall griminess. Sheets didn’t fit the bed properly. Even though a Super 8, we went ahead with the booking because of the Wyndham name. Definitely not worthy of the Wyndham name.
Nice quiet property. Helpful front desk staff and very kind. Clean and comfortable. My only concern was the ice machine wasn't working.
Starting with a very professional and friendly check-in to a totally pleasant accessible room (104), my wife and I found our stay an enjoyable departure from our regular Super 8 stays. The property is smaller than most, but affords a view of a lake from our window across a wide park-like area, with a covered cookout area that I assume is for guests. The town, Chisago City, Minnesota, has some of the friendliest and courteous citizens we have ever experienced. It is an outdoor and lake destination for sports and a variety of lake recreation. I recommend it for value and price point.
Not worth the price under circumstances
AC didnt work properly, floors were filthy, no soaps in dispensers, blow dryer was broken, smoke smell at night that did not come from hallway, and TV would freeze up. Hallways were disgusting. Language barrier with staff. Breakfast was good! Easy check out!
Every member of the staff was helpful, authentically friendly and attentive. I look forward to staying again...
It is a nice place for the cost and conveniently located.