Pool was out of commission due to chemical treatment and the ice machine on my floor was out of order too
酒店回复: thank you for the feedback
1.0分
家庭亲子
展开
I was informed that the pool was closed after they had already charged me for the rooms, They spoke to me with attitude, And besides, they didn’t want to refund me the money.
展开
酒店回复: Hi Laihairi, we did in fact we refund you and let you know to reach out to the third party you booked through as well as this was going to have to be approved from them as that is how you booked, we do see the refund on our end so if there's any other issues please contact ******* directly
距离Newport 开车要30分钟，周围什么也没有，就是高速公路旁边的快捷酒店。性价比一般.
房间还算干净，但浴室里有两只死虫子。大堂的工作人员乐于助人，也很友好。早餐不错，不过早上8点到8点半左右人很多，所以烤面包机排队挺长的。
晚上很安静，而且设施挺新的，所以整体来说还是比较干净的。
酒店还不错，但价格与预期不符。我入住期间健身房关闭了，制冰机也全部停用。房间感觉很潮湿，而且很遗憾，我在一条毛巾上发现了一只虫子。不过，酒店服务热情周到，我对此表示感谢。
F
床的舒适度有待改进，其中一张床倾斜，几乎无法入睡。食物不太好，因为很多食物都用完了，而且没有及时更换。早餐服务员经常不在服务区域。
前台接待员Andrea非常棒。她不仅和蔼可亲，而且幽默风趣，还乐于帮助其他员工，确保客人的入住体验愉快。
浴室不太干净。房间里没有卫生纸。大厅和大堂周围有霉味
还行
食物种类有限。房间条件不错。空调有点吵。
客房配备了连锁酒店应有的所有舒适设施。
Pool was out of commission due to chemical treatment and the ice machine on my floor was out of order too
I was informed that the pool was closed after they had already charged me for the rooms, They spoke to me with attitude, And besides, they didn’t want to refund me the money.