The desk clerk was accessed through a kiosk. The room has a terrible odor. The entire property was sketchy
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酒店回复: Hello Peggy,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously, and your observations about the check-in process and the condition of your room will be noted for our internal review. We continuously strive to enhance our guest experience, and your insights are invaluable in that effort. We hope you had safe travels and will consider giving us another chance in the future.
4.0分
其他
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Room was clean and nice. Amenities were lacking. Bottles in shower were either stopped up or empty. They did have three tiny bottles on the sink but not enough for two persons. They did have baskets of shampoo & conditioner on the end of the counter in the offices but no one mentioned them and they had no body wash there. I didn’t notice them until later! Did not like kiosk check in and out. One other thing, if you have your iPhone near your door card, it erases your entry and you have to get someone to let you in.
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酒店回复: Hello Barbara,Thank you for your feedback regarding your recent stay. We're glad to hear you found your room clean and nice. We appreciate your suggestions about the amenities and the check-in process, as guest comfort is important to us. Your comments about the door card and the kiosk check-in will be shared with management to enhance future experiences. We hope for an opportunity to serve you better next time.
5.0分
情侣出游
Room was very clean, staff was awesome with accommodations and the housekeepers were very sweet. Overall amazing experience! Very affordable too!
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酒店回复: Hello Delaney,Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed the cleanliness of your room and found our staff accommodating and friendly. It’s wonderful to know that your overall experience was amazing and that our rates met your expectations. We appreciate your support and hope to welcome you back in the future for another great stay!
1.0分
其他
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The staff was non existent and the housekeeping staff that were present 1/2 the day were rude and unprofessional. I was traveling to Iowa via Florida when I got a flat tire (my next overnight stop was to be St. Louis) I am a woman traveling alone with a service animal that was approved when I was waiting for my uber the employee told me I could not sit inside the building once I checked out and so I went to the entry way mind you I’m from Florida so the cold weather is a big challenge to get used to she expected me and my service animal to sit out in the cold and wind it was so rude and sad. I was there for 3 nights and every morning they were hassling me about late checkout when I had already told the agent I was staying extra days. I asked for toilet paper, towels, and a trash bag that never was received even though it was only myself and 2 to 3 construction people staying there. The bed was comfortable and clean the room was ok there is no elevator so that was difficult.. overall even though it is a days inn it is still a Wyndham property and there should be set standards especially for staff just because it’s cheap doesn’t make it okay for a rude unacomadatable staff.
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酒店回复: Hello Christina,Thank you for sharing your experience with us. We appreciate your feedback about the staff interactions and the challenges you faced during your stay. We strive to provide a welcoming environment, and it is concerning to hear that your experience did not meet the expected standards. Your comments will be shared with management for consideration as we continuously aim to improve our services. We hope you have a smoother journey in your future travels.
1.0分
其他
signing in with a robot was terrible, confusing. the room and entire building was not clean and in disrepair. breakfast was the worst, no staff anywhere
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酒店回复: Hello Carol,Thank you for sharing your feedback. We apologize for the challenges you faced during your stay, particularly with the check-in process and cleanliness. We appreciate your comments on breakfast; they provide valuable insight. Your experience is important to us, and we encourage you to reach out to management directly to discuss your concerns further.
5.0分
其他
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Parking is good when folks pulling trailers park in the back. I am not fond of talking to a person through a machine but the individual was pleasant enough. No dealings with any other staff members. I have stayed here several times. It meets my needs for location. Close to Ft Campbell. Rooms have always been clean and nice.
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酒店回复: Hello Robert Burns Graham,Thank you for sharing your feedback. We're glad to hear that you find our location convenient and appreciate the cleanliness of the rooms. Your thoughts on parking and the check-in process are valuable, and we'll take them into consideration. We hope to welcome you back for another stay that meets your expectations. Thank you for being a loyal guest.
4.0分
其他
Everything was nice, shower could be cleaned better. Other than that it was very acceptable.
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酒店回复: Hello Valentino,Thank you for taking the time to share your feedback. We're glad to hear you found your stay nice and acceptable overall. Your comments regarding the cleanliness of the shower are noted and will be shared with our housekeeping team for their attention. We appreciate your input as it helps us improve for future guests. We hope to welcome you back soon for an even better experience.
1.0分
其他
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Don’t be fooled by the price
DO NOT BOOK THIS HOTEL!
Worst stay I’ve ever had anywhere. Room was filthy. Seemed like the only cleaning ever done was changing sheets and towels. Graffiti on walls in the shower - seriously! Floors were sticky and had holes in them. Beds are so high it could be hard for kids or older people to get in them. “Breakfast” was simply toast, cereal, yogurts and muffins. Apple juice was pure water and coffee always was full of grounds or tasted like water.
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酒店回复: Hello Amanda,Thank you for sharing your feedback. We apologize that your stay did not meet your expectations in terms of cleanliness and the breakfast offerings. Your comments regarding the state of the room and dining options have been noted and will be shared with the management team for review. We appreciate your insights, as they help us improve our services for future guests.
1.0分
其他
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Our room at Days Inn was very dirty. The entire bathroom, including the toilet, were disgusting. The floor in the whole room looked and felt like it had never been cleaned.
I will never stay at this hotel again. I wouldn't recommend it to anyone else, either.
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酒店回复: Hello Kimberly,Thank you for sharing your feedback regarding your recent stay. We take cleanliness very seriously and your comments will be shared with the team for further evaluation. Guest experiences are important to us, and we're sorry to hear that your stay did not meet your expectations. We appreciate your input as it helps us improve our services moving forward. Thank you once again for your review.
卫生间没有排风扇，但其他都挺好的。
The desk clerk was accessed through a kiosk. The room has a terrible odor. The entire property was sketchy
Room was clean and nice. Amenities were lacking. Bottles in shower were either stopped up or empty. They did have three tiny bottles on the sink but not enough for two persons. They did have baskets of shampoo & conditioner on the end of the counter in the offices but no one mentioned them and they had no body wash there. I didn’t notice them until later! Did not like kiosk check in and out. One other thing, if you have your iPhone near your door card, it erases your entry and you have to get someone to let you in.
Room was very clean, staff was awesome with accommodations and the housekeepers were very sweet. Overall amazing experience! Very affordable too!
The staff was non existent and the housekeeping staff that were present 1/2 the day were rude and unprofessional. I was traveling to Iowa via Florida when I got a flat tire (my next overnight stop was to be St. Louis) I am a woman traveling alone with a service animal that was approved when I was waiting for my uber the employee told me I could not sit inside the building once I checked out and so I went to the entry way mind you I’m from Florida so the cold weather is a big challenge to get used to she expected me and my service animal to sit out in the cold and wind it was so rude and sad. I was there for 3 nights and every morning they were hassling me about late checkout when I had already told the agent I was staying extra days. I asked for toilet paper, towels, and a trash bag that never was received even though it was only myself and 2 to 3 construction people staying there. The bed was comfortable and clean the room was ok there is no elevator so that was difficult.. overall even though it is a days inn it is still a Wyndham property and there should be set standards especially for staff just because it’s cheap doesn’t make it okay for a rude unacomadatable staff.
signing in with a robot was terrible, confusing. the room and entire building was not clean and in disrepair. breakfast was the worst, no staff anywhere
Parking is good when folks pulling trailers park in the back. I am not fond of talking to a person through a machine but the individual was pleasant enough. No dealings with any other staff members. I have stayed here several times. It meets my needs for location. Close to Ft Campbell. Rooms have always been clean and nice.
Everything was nice, shower could be cleaned better. Other than that it was very acceptable.
Don’t be fooled by the price
DO NOT BOOK THIS HOTEL!
Worst stay I’ve ever had anywhere. Room was filthy. Seemed like the only cleaning ever done was changing sheets and towels. Graffiti on walls in the shower - seriously! Floors were sticky and had holes in them. Beds are so high it could be hard for kids or older people to get in them. “Breakfast” was simply toast, cereal, yogurts and muffins. Apple juice was pure water and coffee always was full of grounds or tasted like water.
Our room at Days Inn was very dirty. The entire bathroom, including the toilet, were disgusting. The floor in the whole room looked and felt like it had never been cleaned.
I will never stay at this hotel again. I wouldn't recommend it to anyone else, either.