Stayed for business. Hotel was quiet and easily accessible which made it a comfortable stay. Gym was also well maintained, save for the incline function on the treadmill not working.
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酒店回复: Hi Aidan, Thank you for spending a few minutes to complete our guest satisfaction survey. We welcome all suggestions and comments and we will share this with our team members so we can all be continually inspired to provide warm and caring service to everyone and also to make service improvements along the way. I would also like to thank you for choosing the Travelodge by Wyndham Fort McMurray and we are looking forward to welcoming you back in the future.Yours in hospitality, Joan AjeroFront Office Manager
4.0分
情侣出游
I liked everything about this motel, very accommodating.
However, we did have to ask the desk for clean towels after 2 days.
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酒店回复: Hi Tom, Thank you for spending a few minutes to complete our guest satisfaction survey. We welcome all suggestions and comments and we will share this with our team members so we can all be continually inspired to provide warm and caring service to everyone. I would also like to thank you for choosing the Travelodge by Wyndham Fort McMurray and we are looking forward to welcoming you back in the future.Yours in hospitality, Joan AjeroFront Office Manager
4.0分
商务出差
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The hotel was clean, the staff was great, the breakfast each morning was good.
The internet service is below subpar. The first night i actually went to the front desk and the gent said yeah its bad right after lots of check-ins and he had switched off the hotel internet to his phone. I wasnt able to stream netflix on my phone without buffering
I was there on business and had to hotspot service off my phone to access my files in a timely manner.
If fast internet is not an issue the hotel is great but ill choose somewhere else next time and call ahead and ask the status of service before choosing my next hotel.
5.0分
商务出差
Easy and efficient check in room clean and comfortable
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酒店回复: Hi Loreen, Thank you for spending a few minutes to complete our guest satisfaction survey. We welcome all suggestions and comments and we will share this with our team members so we can all be continually inspired to provide warm and caring service to everyone. I would also like to thank you for choosing the Travelodge by Wyndham Fort McMurray and we are looking forward to welcoming you back in the future.Yours in hospitality, Joan AjeroFront Office Manager
3.0分
商务出差
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This hotel needs some serious upgrades for the price they charge. Old outdated rooms, carpets, tvs and tv provider. The pillows were nice and the bed somewhat comfortable. I'll spend the extra and stay at one of the newer hotels.
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酒店回复: Hi Chelsea, thank you for taking time to share your feedback. We’re sorry to hear your stay didn’t meet your expectations and we appreciate your honest comments—they help us improve. We're glad you found the bed and pillows comfortable, and we hope you’ll consider staying with us again after our upcoming updates.
5.0分
商务出差
Friendly when I got there, but the room I booked was not the one I got I received a accessible room not a regular room
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酒店回复: Hi Keith,Thanks for your feedback! We're glad you felt welcomed, but we apologize for the mix-up with your room. We understand how important it is to get the room you booked, and we’ll work on improving our process to avoid this in the future. We hope to have the opportunity to welcome you back and get it right next time!
5.0分
商务出差
Booked for a work crew, they were happy with everything!
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酒店回复: Hi Daulton, We truly appreciate the time you have taken to give us a high rating survey, which means a lot to us. We shall share this with our team members so we can all be continually inspired to provide warm and caring service to everyone. We hope to welcome you back very soon.Best, Joan AjeroFront Office manager
5.0分
其他
Great visit.
The service from everyone was great. The breakfast was above average and made sure I had scrambled eggs when I asked. Top tier!
好的
无障碍
Stayed for business. Hotel was quiet and easily accessible which made it a comfortable stay. Gym was also well maintained, save for the incline function on the treadmill not working.
I liked everything about this motel, very accommodating.
However, we did have to ask the desk for clean towels after 2 days.
The hotel was clean, the staff was great, the breakfast each morning was good.
The internet service is below subpar. The first night i actually went to the front desk and the gent said yeah its bad right after lots of check-ins and he had switched off the hotel internet to his phone. I wasnt able to stream netflix on my phone without buffering
I was there on business and had to hotspot service off my phone to access my files in a timely manner.
If fast internet is not an issue the hotel is great but ill choose somewhere else next time and call ahead and ask the status of service before choosing my next hotel.
Easy and efficient check in room clean and comfortable
This hotel needs some serious upgrades for the price they charge. Old outdated rooms, carpets, tvs and tv provider. The pillows were nice and the bed somewhat comfortable. I'll spend the extra and stay at one of the newer hotels.
Friendly when I got there, but the room I booked was not the one I got I received a accessible room not a regular room
Booked for a work crew, they were happy with everything!
Great visit.
The service from everyone was great. The breakfast was above average and made sure I had scrambled eggs when I asked. Top tier!