I gave an okay rating as there were a few problems during my stay. The room was only made up 1 of 6 nights stayed, it did not appear that anyone went in each day and performed a service. My key card was reset on 3 different occasions resulting in another visit to the front desk to reissue, The room temp was always adjusted up, resulting in the rrom being extremely warm at night, not sure why staff would adjust when I had set it down for comfort.

Everything was great only one thing was for me the bed and tub were a little high for me im short and a senior but i did manage.i was very pleased with the security i felt safe there thanks i will definitely stay again.

Room Review

The bed was very comfortable and we loved the pillows. The room was clean and although no daily maid service, if we needed anything it was soon delivered. The rooms are not very soundproof, we had an end room, but when next room occupants talked we heard them.

We had booked for 1 night about a month ago, then asked to extend for another night. We used the same booking agent, called the hotel to confirm we got the same room both nights. Their system didn't automatically register our room for both nights and we were checked out and had to check in again for the second night. Very inconvenient, we tried to use the elevator the second night at 11pm, our card didn't work and we had to go to the front desk the have it activated.

Glenn at the front desk was very helpful.

First I want to say the employee at the front desk (Glenn) was very friendly and helpful. A very pleasant young man always smiling and eager to please. Also the staff at the breakfast for very friendly and efficient.

The bed was comfy. Some things that could improve would be having a coffee table in the rooms so there is a place to play cards or put out snacks. The walls must be thin as you can hear most anything outside your room. We did not like that the washroom near the dining was not accessible without going to the front desk to get a key. This can present a problem if clerk is busy with a client and one needing the key has health issues that requires a washroom quickly. Perhaps make the door only accessible with your room key if needing it locked. Having the option to have your Sunday breakfast that is included to have that amount deducted from the Sunday Brunch and customers pay the remainder, so that on a Sunday one didn't have to be rushed. But lots of positives so wouldn't not stay here again but would likely look elsewhere unless some of these things were improved.