Slept through breakfast hours but everything else was great for an overnight stay.
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酒店回复: Dear Kelly, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
4.0分
其他
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Great place to stay our first night the smoke detector malfunctioning cost us two hours of sleep, the staff in the middle of the night handled it very well but there was never a mention of any compensation for the inconvenience
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酒店回复: Dear Pamela, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are valuable, and we will further investigate with our maintenance manager and take required actions. We hope you'll consider giving us another chance in the future.
5.0分
其他
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Nice hotel, stayed in suite room with fridge and stove. Very clean hotel thar offers a game room, gym and pool. Continental breakfast is well stocked with a daily variety.
Would stay again
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酒店回复: Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
5.0分
其他
Very happy with this hotel. Spacious rooms excellent amenities.
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酒店回复: Dear Alyssa, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
5.0分
其他
hot tub is nice and hot
Excellent, room was clean. , lobby was clean andd hot tub was hot
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酒店回复: Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive another positive feedback. Your loyalty is important to us. Please visit us again soon!
2.0分
其他
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Unfortunately our room was quite gross. Not the areas you would commonly touch, but the walls were muddy and splattered with food and other liquids. The back of the bathroom door was very dirty with dried on mucous and soap splatters. There was mud splashed above the shower and behind the towel rack, hair in the kitchen sink drain and stains on the bedding and bed skirt. You could see where the bar of soap had been used from the previous guest as that area of the bathroom counter had not been wiped down. Even my teenage son was horrified and that says a lot. I asked for a new room after the first night as I couldn’t handle it anymore. The new room was somewhat cleaner but not a lot. The front end staff was kind and had no objections to switching rooms for us, thankfully.
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酒店回复: Dear Evie,Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are valuable, and we will further investigate with our housekeeping manager and take required actions. We hope you'll consider giving us another chance in the future.
5.0分
其他
Felt everything was wonderful. Great staff and no problems.
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酒店回复: Dear Jennifer,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
5.0分
家庭亲子
Greeted with freindly and helpful staff. Clean rooms. Pool was excellent. Would recommend
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酒店回复: Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
5.0分
家庭亲子
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We had a joining room with family. It was perfect for our large group. And with a kitchenette and pet friendly, it had everything we needed! Good breakfast and so much fun in pool and slide. This property is clean and has it all! Highly recommend!
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酒店回复: Dear Karen, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
3.0分
其他
Had a suite and it was nice but the furniture is so old and worn that when you sat on a chair or sofa, you sunk way down. Place and rooms need a facelift.
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酒店回复: Dear Kristina,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Please accept my sincerest apologies for the inconvenience during your stay. Your satisfaction is important to us. We hope for an opportunity to properly host you in the future.
Slept through breakfast hours but everything else was great for an overnight stay.
Great place to stay our first night the smoke detector malfunctioning cost us two hours of sleep, the staff in the middle of the night handled it very well but there was never a mention of any compensation for the inconvenience
Nice hotel, stayed in suite room with fridge and stove. Very clean hotel thar offers a game room, gym and pool. Continental breakfast is well stocked with a daily variety.
Would stay again
Very happy with this hotel. Spacious rooms excellent amenities.
hot tub is nice and hot
Excellent, room was clean. , lobby was clean andd hot tub was hot
Unfortunately our room was quite gross. Not the areas you would commonly touch, but the walls were muddy and splattered with food and other liquids. The back of the bathroom door was very dirty with dried on mucous and soap splatters. There was mud splashed above the shower and behind the towel rack, hair in the kitchen sink drain and stains on the bedding and bed skirt. You could see where the bar of soap had been used from the previous guest as that area of the bathroom counter had not been wiped down. Even my teenage son was horrified and that says a lot. I asked for a new room after the first night as I couldn’t handle it anymore. The new room was somewhat cleaner but not a lot. The front end staff was kind and had no objections to switching rooms for us, thankfully.
Felt everything was wonderful. Great staff and no problems.
Greeted with freindly and helpful staff. Clean rooms. Pool was excellent. Would recommend
We had a joining room with family. It was perfect for our large group. And with a kitchenette and pet friendly, it had everything we needed! Good breakfast and so much fun in pool and slide. This property is clean and has it all! Highly recommend!
Had a suite and it was nice but the furniture is so old and worn that when you sat on a chair or sofa, you sunk way down. Place and rooms need a facelift.