Nice hotel close to Gordon base, My room was nice and clean, and personal was very helpful and friendly. Excellent service. Thanks
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酒店回复: Thank you for choosing to stay at our Augusta property! We are excited that you had a wonderful experience, and we appreciate the wonderful rating! We hope you will choose to stay with us again in the future!Cheryl AtkinsGeneral Manager
3.0分
家庭亲子
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Multiple areas in breakfast area dirty. Coffee had black specks (not coffee grounds) floating in it. Elevators dirty. Arrival reception was rude. Talkative about other employees. “Not my job”etc. Rooms were nice. We had two rooms, both TP holders broken. Pool was nice
5.0分
其他
Room was very spacious, comfortable, and clean. The front desk clerk was professional and very pleasant.
4.0分
其他
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Peach Jam- Solo Traveler
I stayed here during the Peach Jam tournament and had a great experience overall. The location was ideal, and the hotel was extremely clean. The staff—mostly—were friendly and helpful. My king suite was spacious, fresh, and perfect for a longer stay. The bed was incredibly comfortable, and the space felt clean and well-kept. Water pressure wasn’t the strongest, but that’s more of a personal preference. Breakfast was simple but satisfying and convenient. The pool area was clean and relaxing.
My only concern was a brief interaction with a young male front desk staff member who was dismissive and unprofessional. I needed my key card reactivated to access the laundry room, and he loudly called out my room number—a major safety concern for any solo traveler. I calmly explained why this was inappropriate, but the encounter left a negative impression.
Other than that, I’d still highly recommend this hotel for its comfort, cleanliness, and convenience.
5.0分
商务出差
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It was a last minute book. I would stay here again but would definitely bring attention to the small stuff that I disliked about my stay. The refrigerator had such a strong urine odor, I dreaded opening it. There was a big stain upon arrival on the carpet and before leaving the carpet floor was coming off. Other than that the breakfast was decent but the staff is absolutely Amazing. Wish the pool was bigger also. But overall our two night stay was pretty good.
2.0分
其他
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Needs attention bad
At first I thought it was going to be a great stay because the lady who helped me on the first day was great! She let me check in early and she was amazing. After that it was down hill. I stayed there for 4 days and not one time did I get my linens changed or new towels even after asking. On the last day i finally got new towels but that was it. My trash was over flowing, the toilet seat was broken and the tv in the bedroom didn’t work.
3.0分
商务出差
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The only downside to the stay was the fact that xifinity on the TV in the front did not work and there was no sound on the TV in the bedroom. Informed the front desk and was told someone would look at it. Nothing was done and was not given any info before checkout
5.0分
其他
I suite was really big and the area was quite. Nice place to stay.
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酒店回复: We are pleased you enjoyed your stay at our property! We look forward to seeing in the future!
5.0分
其他
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I enjoyed my experience with the property from the time if checking in with Ms. Cheryl who i can tell loves her job. The staff was friendly the room was clean and comfortable. Will definitely be back.
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酒店回复: Dear Shalonda, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Crystal Pelfrey
Nice hotel close to Gordon base, My room was nice and clean, and personal was very helpful and friendly. Excellent service. Thanks
Multiple areas in breakfast area dirty. Coffee had black specks (not coffee grounds) floating in it. Elevators dirty. Arrival reception was rude. Talkative about other employees. “Not my job”etc. Rooms were nice. We had two rooms, both TP holders broken. Pool was nice
Room was very spacious, comfortable, and clean. The front desk clerk was professional and very pleasant.
Peach Jam- Solo Traveler
I stayed here during the Peach Jam tournament and had a great experience overall. The location was ideal, and the hotel was extremely clean. The staff—mostly—were friendly and helpful. My king suite was spacious, fresh, and perfect for a longer stay. The bed was incredibly comfortable, and the space felt clean and well-kept. Water pressure wasn’t the strongest, but that’s more of a personal preference. Breakfast was simple but satisfying and convenient. The pool area was clean and relaxing.
My only concern was a brief interaction with a young male front desk staff member who was dismissive and unprofessional. I needed my key card reactivated to access the laundry room, and he loudly called out my room number—a major safety concern for any solo traveler. I calmly explained why this was inappropriate, but the encounter left a negative impression.
Other than that, I’d still highly recommend this hotel for its comfort, cleanliness, and convenience.
It was a last minute book. I would stay here again but would definitely bring attention to the small stuff that I disliked about my stay. The refrigerator had such a strong urine odor, I dreaded opening it. There was a big stain upon arrival on the carpet and before leaving the carpet floor was coming off. Other than that the breakfast was decent but the staff is absolutely Amazing. Wish the pool was bigger also. But overall our two night stay was pretty good.
Needs attention bad
At first I thought it was going to be a great stay because the lady who helped me on the first day was great! She let me check in early and she was amazing. After that it was down hill. I stayed there for 4 days and not one time did I get my linens changed or new towels even after asking. On the last day i finally got new towels but that was it. My trash was over flowing, the toilet seat was broken and the tv in the bedroom didn’t work.
The only downside to the stay was the fact that xifinity on the TV in the front did not work and there was no sound on the TV in the bedroom. Informed the front desk and was told someone would look at it. Nothing was done and was not given any info before checkout
I suite was really big and the area was quite. Nice place to stay.
I enjoyed my experience with the property from the time if checking in with Ms. Cheryl who i can tell loves her job. The staff was friendly the room was clean and comfortable. Will definitely be back.
Carpets and sofa in sitting area musty smell
Several stains on sofa
Sink in bathroom nasty