酒店回复: Dear Daniel,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
4.0分
商务出差
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Room and lobby appeared clean. Staff was nice and polite. I debated on a three star due to seeing some bugs on the floor and wall of room. Breakfast provided was decent.
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酒店回复: Dear Aislinn,Thank you for your feedback. We’re pleased to know you found our staff polite and the property clean overall. We regret that you encountered any bugs, as this is not typical of our standards, and our team is addressing it promptly.Sincerely,Management Team.
3.0分
其他
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The room was very clean and quiet. The staff were all very friendly. But there was a lot of remodeling going on that we had to walk through, the tv service was pretty glitchy, and so was the climate control. The water pressure was adequate but nothing impressive, and the hot water fluctuated when showering. Not a bad experience necessarily, just average. Probably priced a little bit higher than it should be, but I wouldn't go so far as to say it was a total rip off. Again, the room was very clean and quiet, so that does count for a lot.
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酒店回复: Dear Charles,Thank you for sharing your detailed feedback. We’re happy to hear you enjoyed the cleanliness and quiet comfort of your room, as well as our friendly staff. We appreciate your patience during our remodeling, which will enhance future stays. Your comments about the TV, climate control, and water pressure are noted for review.Sincerely,Management Team.
3.0分
其他
Disappointed
Comfortable beds, friendly staff
Room smelled musty, killed a roach & a spider
Stayed here several times & never had these issues before.
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酒店回复: Dear Marcia,Thank you for sharing your feedback. We sincerely apologize for the musty smell and the presence of insects in your room. We understand your disappointment, especially as a returning guest who has had better experiences with us in the past. Please know that your comments have been shared with our housekeeping and maintenance teams to address these issues immediately and prevent them from occurring in the future. We appreciate your loyalty and hope to restore your confidence in our property on your next visit.Sincerely,Management Team
4.0分
家庭亲子
The staff was professional and friendly, the room was exceptionally clean and fresh , surrounding were quiet and restful . I will stay there again !
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酒店回复: Dear Cathy,Thank you for your wonderful feedback! We’re thrilled to hear that you found our staff professional and friendly, your room exceptionally clean, and the surroundings peaceful and restful. It’s always a pleasure to know our guests have a positive experience.Best Regards,Management Team
5.0分
情侣出游
Lovely hotel. Good sized room, very clean and comfortable. Walking distance to restaurants. Would stay again
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酒店回复: Dear Janet,Thank you for your kind feedback! We’re delighted to hear that you enjoyed your stay, found your room clean and comfortable, and appreciated our convenient location near local restaurants.Best Regards,Management Team
3.0分
情侣出游
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There was remodeling going on, so there were workmen and their tools through our entire hall. There had been a leak, so there was no water available until 9:30pm. They did advise us of both issues upon arrival, but I discount was offered. Very limited parking partly due to construction vehicles. Breakfast was good.
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酒店回复: Dear RuthThank you for your honest feedback. We’re glad you enjoyed the breakfast and appreciated being informed about the temporary water issue and remodeling. That said, we understand how the construction activity and limited parking may have affected your experience, and we truly regret any inconvenience this caused. We value your understanding as we work to improve the property and hope to have the opportunity to provide a smoother stay in the future.Sincerely,Management Team
房间非常干净，环境也非常好
这次住宿很棒，正是我所需要的。我特别喜欢早餐的选择，房间也很干净。
非常失望，评论已经说明一切。
灯具上有污渍，空调有锈迹和漏水。本应密封的塑料水杯并没有密封，而且它们本来就是塑料的。两张床的床单上都有污渍，根本看不出是否干净。我预订的是特大床房，结果却被安排到一间两张大床的房间，没有任何解释。停车非常糟糕，有时不得不绕着停车场转圈才能找到空位，感觉好像有人明明不住这家酒店却也在用停车场。
核桃
Room and lobby appeared clean. Staff was nice and polite. I debated on a three star due to seeing some bugs on the floor and wall of room. Breakfast provided was decent.
The room was very clean and quiet. The staff were all very friendly. But there was a lot of remodeling going on that we had to walk through, the tv service was pretty glitchy, and so was the climate control. The water pressure was adequate but nothing impressive, and the hot water fluctuated when showering. Not a bad experience necessarily, just average. Probably priced a little bit higher than it should be, but I wouldn't go so far as to say it was a total rip off. Again, the room was very clean and quiet, so that does count for a lot.
Disappointed
Comfortable beds, friendly staff
Room smelled musty, killed a roach & a spider
Stayed here several times & never had these issues before.
The staff was professional and friendly, the room was exceptionally clean and fresh , surrounding were quiet and restful . I will stay there again !
Lovely hotel. Good sized room, very clean and comfortable. Walking distance to restaurants. Would stay again
There was remodeling going on, so there were workmen and their tools through our entire hall. There had been a leak, so there was no water available until 9:30pm. They did advise us of both issues upon arrival, but I discount was offered. Very limited parking partly due to construction vehicles. Breakfast was good.