酒店回复: Dear Daniel,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
3.0分
其他
Disappointed
Comfortable beds, friendly staff
Room smelled musty, killed a roach & a spider
Stayed here several times & never had these issues before.
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酒店回复: Dear Marcia,Thank you for sharing your feedback. We sincerely apologize for the musty smell and the presence of insects in your room. We understand your disappointment, especially as a returning guest who has had better experiences with us in the past. Please know that your comments have been shared with our housekeeping and maintenance teams to address these issues immediately and prevent them from occurring in the future. We appreciate your loyalty and hope to restore your confidence in our property on your next visit.Sincerely,Management Team
4.0分
家庭亲子
The staff was professional and friendly, the room was exceptionally clean and fresh , surrounding were quiet and restful . I will stay there again !
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酒店回复: Dear Cathy,Thank you for your wonderful feedback! We’re thrilled to hear that you found our staff professional and friendly, your room exceptionally clean, and the surroundings peaceful and restful. It’s always a pleasure to know our guests have a positive experience.Best Regards,Management Team
5.0分
情侣出游
Lovely hotel. Good sized room, very clean and comfortable. Walking distance to restaurants. Would stay again
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酒店回复: Dear Janet,Thank you for your kind feedback! We’re delighted to hear that you enjoyed your stay, found your room clean and comfortable, and appreciated our convenient location near local restaurants.Best Regards,Management Team
3.0分
情侣出游
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There was remodeling going on, so there were workmen and their tools through our entire hall. There had been a leak, so there was no water available until 9:30pm. They did advise us of both issues upon arrival, but I discount was offered. Very limited parking partly due to construction vehicles. Breakfast was good.
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酒店回复: Dear RuthThank you for your honest feedback. We’re glad you enjoyed the breakfast and appreciated being informed about the temporary water issue and remodeling. That said, we understand how the construction activity and limited parking may have affected your experience, and we truly regret any inconvenience this caused. We value your understanding as we work to improve the property and hope to have the opportunity to provide a smoother stay in the future.Sincerely,Management Team
5.0分
情侣出游
The check person was excellent… our tv wasn’t working and he personally had us in another room with in minutes. Great place to stay for the price!
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酒店回复: Dear Betty,Thank you for the great feedback. We're glad to hear our team member took quick action to resolve the issue with your TV and got you settled into another room promptly. It’s great to know you found value in your stay, and we appreciate you choosing us.Best Regards,Management Team
5.0分
其他
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Very friendly staff, and the room was very nice, clean, and quiet. Lots of places to eat close by, even within walking distance. Easy access to downtown and interstate.
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酒店回复: Dear Richard,Thank you for the wonderful feedback. We're pleased to hear you enjoyed the clean, quiet room and found our location convenient with dining options nearby. It's also great to know our staff made a positive impression. We appreciate you staying with us and hope to welcome you back soon.Best Regards,Management Team
3.0分
商务出差
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Hotel should list they are undergoing renovations instead of accepting reservations as though they are guess ready and once you get to the hotel and see the condition you are not able to change your renovations without incurring a penalty. We booked another night only because business was not completed in one day. WHAT BREAKFAST? To offer breakfast by these standards we should have been paided a fee to eat it! Franchises should monitor their brand with more care!
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酒店回复: Dear Ernestine,Thank you for taking the time to share your feedback. We sincerely apologize that the ongoing renovations impacted your stay and that our breakfast did not meet your expectations. Your comments regarding reservation communication and property condition are very important and will be shared with our management team to ensure better transparency and adherence to brand standards in the future. We regret any inconvenience caused and hope to have the opportunity to provide a fully comfortable and enjoyable experience on your next visit.Best Regards,Management Team
房间非常干净，环境也非常好
这次住宿很棒，正是我所需要的。我特别喜欢早餐的选择，房间也很干净。
核桃
Disappointed
Comfortable beds, friendly staff
Room smelled musty, killed a roach & a spider
Stayed here several times & never had these issues before.
The staff was professional and friendly, the room was exceptionally clean and fresh , surrounding were quiet and restful . I will stay there again !
Lovely hotel. Good sized room, very clean and comfortable. Walking distance to restaurants. Would stay again
There was remodeling going on, so there were workmen and their tools through our entire hall. There had been a leak, so there was no water available until 9:30pm. They did advise us of both issues upon arrival, but I discount was offered. Very limited parking partly due to construction vehicles. Breakfast was good.
The check person was excellent… our tv wasn’t working and he personally had us in another room with in minutes. Great place to stay for the price!
Very friendly staff, and the room was very nice, clean, and quiet. Lots of places to eat close by, even within walking distance. Easy access to downtown and interstate.
Hotel should list they are undergoing renovations instead of accepting reservations as though they are guess ready and once you get to the hotel and see the condition you are not able to change your renovations without incurring a penalty. We booked another night only because business was not completed in one day. WHAT BREAKFAST? To offer breakfast by these standards we should have been paided a fee to eat it! Franchises should monitor their brand with more care!