酒店回复: Thank you for taking your time for providing feedback. We are very sorry about the incident that happened in the room. Thank you.
3.0分
其他
原文
翻译提供方：Google
没有意见
酒店回复: Dear Guest, I cannot see you staying with us.
1.0分
其他
原文
翻译提供方：Google
没有什么
展开
酒店回复: I am saddened to hear about your recent and every stay experience. Thank you!!!
4.0分
其他
展开
This hotel is fine. It’s clean. It’s quiet. Is the decor a little dated, sure, but everything worked, the shower gets hot, and the staff is nice and there was coffee.
展开
酒店回复: Thank you for your feedback in regards to your recent stay at the Americas Best Value In n Somerville Texas. We are happy to hear that you enjoyed LOCATION/ROOM/SERVICE. Thank you again and we look forward to seeing you again in the near future.
2.0分
其他
展开
Room smelled musty and had furniture thrifted from a garage sale. Majority of lights were old lamps that had to be plugged in before using. Cheaply made repairs evident throughout the room. Thin layer of dust on infrequently used surfaces. Sheets and covers thin and stained. Mold on calking around tub. No sheer drapes to allow sunlight in while maintaining privacy. The no refund policy set by hotel seems to be in place to prevent customers from seeing the state of things and changing their minds.
展开
酒店回复: Thank you for taking your time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations. Next time if you are traveling and have similar issues, please let staff members know while you are staying on property, so property can provide better room to individual expectations. When comes to refund dear you chose third party and prepaid to get extra discount for room rate. Property does not have nothing to do with that unless two days you stayed on property if you let staff members know all the problems mentioned on review manager would have help you to get refund. Thank you again for sharing your experience with us.
1.0分
其他
展开
The room had a stale odor. The shower had somebody else’s hair on the walls. And the toilet was not secured to the floor. Not what I was expecting for the price I had to pay for this room.
展开
酒店回复: Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty. I will be sure and send this information to our housekeeping director. Nothing means more to us than providing great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely, Hotel Manager
5.0分
其他
The hotel is well kept and clean. The room was also clean.
It was quiet and you can get a good night's rest.
展开
酒店回复: Thank you for your feedback in regard to your recent stay at the Americas Best Value Inn Somerville Texas. We are happy to hear that you enjoyed Location/Room/Service. Thank you again and we look forward to seeing you again in the near future.
5.0分
家庭亲子
展开
Staff was really nice. Clean room and facilities, comfortable bed. Rooms were dated but very clean. Parking was great we had 2 cars amd the property owner did not have an issue with that. This is not a 5 star hotel but if you are looking for something clean and afordable this is a great choice. Stayed for the Round Top antique show 3 nights
展开
酒店回复: Thank you for taking the time leaving us a review and feedback on our property. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!!!
5.0分
家庭亲子
Very clean room, property is nice, lobby is nice, seamless check in/out. Close distance to Somerville state park and Bryan/college station. Will stay again
展开
酒店回复: Thank you for your feedback in regard to your recent stay at the Americas Best Value Inn Somerville Texas. We look forward to seeing you again in the near future.
我不会再去了。他们试图再次向我收取预订费，尽管我已经付款了，而且他们还拍了我的信用卡照片。
房间内外都有蟑螂，不提供早餐
没有意见
没有什么
This hotel is fine. It’s clean. It’s quiet. Is the decor a little dated, sure, but everything worked, the shower gets hot, and the staff is nice and there was coffee.
Room smelled musty and had furniture thrifted from a garage sale. Majority of lights were old lamps that had to be plugged in before using. Cheaply made repairs evident throughout the room. Thin layer of dust on infrequently used surfaces. Sheets and covers thin and stained. Mold on calking around tub. No sheer drapes to allow sunlight in while maintaining privacy. The no refund policy set by hotel seems to be in place to prevent customers from seeing the state of things and changing their minds.
The room had a stale odor. The shower had somebody else’s hair on the walls. And the toilet was not secured to the floor. Not what I was expecting for the price I had to pay for this room.
The hotel is well kept and clean. The room was also clean.
It was quiet and you can get a good night's rest.
Staff was really nice. Clean room and facilities, comfortable bed. Rooms were dated but very clean. Parking was great we had 2 cars amd the property owner did not have an issue with that. This is not a 5 star hotel but if you are looking for something clean and afordable this is a great choice. Stayed for the Round Top antique show 3 nights
Very clean room, property is nice, lobby is nice, seamless check in/out. Close distance to Somerville state park and Bryan/college station. Will stay again